Technical Sales Manager

• Jul 2022 - Present

MAK Water is a leading Australian water treatment systems manufacturer, service and maintenance provider, offering a wide range of standard and customised water, industrial wastewater and sewage treatment solutions to all industry sectors. MAK Water is a leading Australian water treatment systems manufacturer, service and maintenance provider, offering a wide range of standard and customised water, industrial wastewater and sewage treatment solutions to all industry sectors.

Business Development Manager

• Nov 2020 - May 2022

Equipment and Safety Coordinator

• Sep 2017 - Jun 2020

• Manage and coordinate the national administration of all equipment and safety components of the business, across four workshops nationally • Responsible for all aspects of asset management, including overseeing and compiling maintenance, calibration, employee instructions, and risk assessments • Oversaw all chemical management, including the assessment and implementation of safety measures, risk assessment preparation and audits • Prepared reports on all aspects of stock, safety… Show more • Manage and coordinate the national administration of all equipment and safety components of the business, across four workshops nationally • Responsible for all aspects of asset management, including overseeing and compiling maintenance, calibration, employee instructions, and risk assessments • Oversaw all chemical management, including the assessment and implementation of safety measures, risk assessment preparation and audits • Prepared reports on all aspects of stock, safety reporting and asset management for senior management • Conducted data management and service history reporting for all assets and chemicals registers • Scheduled and coordinated maintenance planning across all national operational bases • Managed all purchasing requirements, including quotes, cost control, stock levels • Project managed off-site operations, coordinating with external vendors to ensure seamless integration between multiple stakeholders, including facilitation of site mobilisation and establishment and operation of mobile workshops • Provided support to the engineering team, including PMI testing, certification and tag creation • Conducted testing, cleaning, certification and painting of valves • Oversaw logistic operations, including tracking of incoming and outgoing goods • Provided administrative support, including processing of purchase orders etc Show less • Manage and coordinate the national administration of all equipment and safety components of the business, across four workshops nationally • Responsible for all aspects of asset management, including overseeing and compiling maintenance, calibration, employee instructions, and risk assessments • Oversaw all chemical management, including the assessment and implementation of safety measures, risk assessment preparation and audits • Prepared reports on all aspects of stock, safety… Show more • Manage and coordinate the national administration of all equipment and safety components of the business, across four workshops nationally • Responsible for all aspects of asset management, including overseeing and compiling maintenance, calibration, employee instructions, and risk assessments • Oversaw all chemical management, including the assessment and implementation of safety measures, risk assessment preparation and audits • Prepared reports on all aspects of stock, safety reporting and asset management for senior management • Conducted data management and service history reporting for all assets and chemicals registers • Scheduled and coordinated maintenance planning across all national operational bases • Managed all purchasing requirements, including quotes, cost control, stock levels • Project managed off-site operations, coordinating with external vendors to ensure seamless integration between multiple stakeholders, including facilitation of site mobilisation and establishment and operation of mobile workshops • Provided support to the engineering team, including PMI testing, certification and tag creation • Conducted testing, cleaning, certification and painting of valves • Oversaw logistic operations, including tracking of incoming and outgoing goods • Provided administrative support, including processing of purchase orders etc Show less

Customer Relationship Management Consultant

• Aug 2017 - Jan 2018

• Implemented a customer relationship management (CRM) system to allow the business to map the customer journey, from enquiry, social media connection etc, to sale and follow-up communications • Implemented a policy for all staff to adhere to ensure relevant customer data was captured and fully utilised • Migrated all customer information, as well as inventory of parts and suppliers • Provided client quotes and processed purchase orders • Sourced new suppliers to improve financial… Show more • Implemented a customer relationship management (CRM) system to allow the business to map the customer journey, from enquiry, social media connection etc, to sale and follow-up communications • Implemented a policy for all staff to adhere to ensure relevant customer data was captured and fully utilised • Migrated all customer information, as well as inventory of parts and suppliers • Provided client quotes and processed purchase orders • Sourced new suppliers to improve financial margins Show less • Implemented a customer relationship management (CRM) system to allow the business to map the customer journey, from enquiry, social media connection etc, to sale and follow-up communications • Implemented a policy for all staff to adhere to ensure relevant customer data was captured and fully utilised • Migrated all customer information, as well as inventory of parts and suppliers • Provided client quotes and processed purchase orders • Sourced new suppliers to improve financial… Show more • Implemented a customer relationship management (CRM) system to allow the business to map the customer journey, from enquiry, social media connection etc, to sale and follow-up communications • Implemented a policy for all staff to adhere to ensure relevant customer data was captured and fully utilised • Migrated all customer information, as well as inventory of parts and suppliers • Provided client quotes and processed purchase orders • Sourced new suppliers to improve financial margins Show less

RTP Technology Deployment Officer (Fixed Term Appointment)

• Aug 2017 - Sep 2017

• Installed, diagnosed and maintained endpoint equipment (including desktops, laptops and phones) • Provided efficient and responsive diagnosis of technical issues • Maintained statistics on reported problems and method of resolution • Installed, diagnosed and maintained endpoint equipment (including desktops, laptops and phones) • Provided efficient and responsive diagnosis of technical issues • Maintained statistics on reported problems and method of resolution

Production Manager

• May 2014 - Mar 2017

• Assumed full financial control of financial operations, to completely overhaul all aspects of financial management, increased profit margins significantly cutting costs, streamlining systems, production processes and workforce organisational structures • Implemented marketing initiatives to improve corporate visibility and enrich or initiate client relationships, including with schools, community gardens and other commercial customers • Provided technical support to sales team… Show more • Assumed full financial control of financial operations, to completely overhaul all aspects of financial management, increased profit margins significantly cutting costs, streamlining systems, production processes and workforce organisational structures • Implemented marketing initiatives to improve corporate visibility and enrich or initiate client relationships, including with schools, community gardens and other commercial customers • Provided technical support to sales team, implementing reporting systems to streamline financial reporting • Revamped delivery run and production schedules • Oversaw cost control processes and improvements • Trained and managed a team of five factory workers and one administrative assistant • Employed engineering skills to develop new products and manufacturing processes Show less • Assumed full financial control of financial operations, to completely overhaul all aspects of financial management, increased profit margins significantly cutting costs, streamlining systems, production processes and workforce organisational structures • Implemented marketing initiatives to improve corporate visibility and enrich or initiate client relationships, including with schools, community gardens and other commercial customers • Provided technical support to sales team… Show more • Assumed full financial control of financial operations, to completely overhaul all aspects of financial management, increased profit margins significantly cutting costs, streamlining systems, production processes and workforce organisational structures • Implemented marketing initiatives to improve corporate visibility and enrich or initiate client relationships, including with schools, community gardens and other commercial customers • Provided technical support to sales team, implementing reporting systems to streamline financial reporting • Revamped delivery run and production schedules • Oversaw cost control processes and improvements • Trained and managed a team of five factory workers and one administrative assistant • Employed engineering skills to develop new products and manufacturing processes Show less

Entrepreneur

• Mar 2012 - Feb 2014

• Design and supply marketing materials such as flyers and banners. • Develop the visibility of the company through its website. • Negotiate and develop relationships with foreign suppliers. • Develop the portfolio of customers. • Provide quality products and good customer service. • Design and supply marketing materials such as flyers and banners. • Develop the visibility of the company through its website. • Negotiate and develop relationships with foreign suppliers. • Develop the portfolio of customers. • Provide quality products and good customer service.

Financial Advisor

• Apr 2012 - Dec 2013

• Part of one of the smallest branch (four employees) in a wealthy area. • Give financial advices to customers. • Sell insurance and banking products. • Teller tasks including foreign currencies handling due to the proximity with Switzerland. • Reload the ATM and order currencies. • Responsible of the main safe. • Develop the portfolio of customers. • Part of one of the smallest branch (four employees) in a wealthy area. • Give financial advices to customers. • Sell insurance and banking products. • Teller tasks including foreign currencies handling due to the proximity with Switzerland. • Reload the ATM and order currencies. • Responsible of the main safe. • Develop the portfolio of customers.

Production All Rounder

• Jul 2010 - Mar 2012

• Manufacture high standards sealing solutions. • Provide support to my colleagues in the set up of their machines. • Train new factory workers. • Negotiate with international suppliers and customers. • Translate data sheets. • Manufacture high standards sealing solutions. • Provide support to my colleagues in the set up of their machines. • Train new factory workers. • Negotiate with international suppliers and customers. • Translate data sheets.

Production All Rounder - Student job

• Nov 2007 - Jan 2009

• Manufacture garden beds and other products. • Rainwater Tank installation. • Manage the production. • Looking after the corrugated sheets stock. • Manufacture garden beds and other products. • Rainwater Tank installation. • Manage the production. • Looking after the corrugated sheets stock.

Salesman - Student job

• Nov 2006 - Jun 2007

• Selling tools and gardening equipment to walk in customers. • Ordering products. • Maintaining a clean and organised environment. • Organising shelves and temporary stands. • Selling tools and gardening equipment to walk in customers. • Ordering products. • Maintaining a clean and organised environment. • Organising shelves and temporary stands.