Experience

Visit Bahrain

• Leisure, Travel & Tourism
• 1 - 100 Employee

• Tourism Specialist

• Tourism specialist

  • Sep 2017 - Present

  Responsibilities:  Tour guiding (both private tours for VIP clients and handling big groups up to 50 pax) Developing and maintaining contacts with the business community (tour operators, hotels, local providers of services) Developing tour itineraries Customer support on all stages of service delivery Organizing familiarization trips for tour operators Developing the Russian market tourism Responsibilities:  Tour guiding (both private tours for VIP clients and handling big groups up to 50 pax) Developing and maintaining contacts with the business community (tour operators, hotels, local providers of services) Developing tour itineraries Customer support on all stages of service delivery Organizing familiarization trips for tour operators Developing the Russian market tourism



Ashrafs WLL

• Business Supplies & Equipment
• 1 - 100 Employee

• Executive Sales Professional

  • 2010 - 2011

  Responsibilities: Managing the schedule and rotation of sales representatives Assisting the retail floor personnel in reaching the sales targets Inventory management VIP customer support on all the stages of product consultancy and delivery Handling customers’ complaints and critical incidents Customers database creation and maintenance Arranging store displays Providing Marketing & Sales Department with market research data (competition, trends on the demand side, new market opportunities, site research on customer satisfaction and customer behavior trends Contributing to marketing strategies execution (product PR, promotions, advertising, etc.)



KD Avia

• Maintenance Planning Operator

  • 2008 - 2009

  Responsibilities: Tracing the arrival of aircraft spare parts in store Compiling monthly reports of the aircraft engine fleet status Arranging the documentation required for the procedure of Minimum Equipment List extension of the defects deferral Book-keeping in the Maintenance Control Centre Filling-in the employee timesheets

• Executive Assistant of Technical Director

  • 2005 - 2008

  Responsibilities: Coordination & Support in all administrative issues related to Technical Director (incl. but not limited to coordination of appointments, travel arrangements, correspondence, diary maintenance Book-keeping and expense control for the Aircraft Maintenance Complex Corporate event management Preparing presentations for meetings and events Preparing, distributing and filing technical documentation Office administration Liaise with authorities, contractors and customers on behalf of Technical Director and his deputy Carrying out Russian/English translations of technical documentation Assisting other personnel in document management and company policies Phone calls screening and handling Checking and reviewing a variety of statistical data for accuracy, completeness and conformity to the established standards and procedures