Lucy Zhang

Data Operations Coordinator at Trusaic
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Contact Information
us****@****om
(386) 825-5501
Location
Rancho Cucamonga, California, United States, US

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Data Operations Coordinator
      • Mar 2021 - Present

    • Data Operations Intern
      • Jan 2021 - Feb 2021

      • Compiling, cleaning, and manipulating large quantities of client data in Excel• Supporting ACA (Affordable Care Act) Compliance team's filing season to meet distribution deadline

    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Assistant (Division of IT)
      • Jul 2019 - Aug 2019

      • iTuffy mobile app testing • Program evaluation data aggregation • Survey conduction • iTuffy mobile app testing • Program evaluation data aggregation • Survey conduction

    • United States
    • Wholesale
    • 1 - 100 Employee
    • Research Associate/Quality Control
      • Jun 2016 - Jun 2018

      • Researched nutritional and microbiology analyses and presented findings to the quality team and the Director of R&D to validate current product testing procedures • Maintained sample records and worked closely with the sales, customer service, warehouse, and quality teams to reduce turnaround time for customer sample requests • Conducted internal audits, helped develop and revise SOPs as needed, and reviewed Certificates of Analysis (COAs) to ensure product test results were within specifications • Performed lab analyses to ensure product standards were met and to inform decision-making for the potential distribution of new products Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Pharmacy Technician
      • Oct 2015 - May 2016

      • Assist patients with phone and in-person inquiries • Accurately process new prescription orders and refill requests • Submit insurance claims and resolve third party rejections • Assist patients with phone and in-person inquiries • Accurately process new prescription orders and refill requests • Submit insurance claims and resolve third party rejections

    • United States
    • Higher Education
    • 700 & Above Employee
    • Undergraduate Researcher
      • Jun 2013 - Dec 2014

      Conducted experiments on Cas 9, an RNA-guided DNA endonuclease found in bacterial immune system. Specific tasks included: - Express Cas9 in Ecoli and then perform protein purification with metal-affinity chromatographic steps - Synthesize RNA molecules and purify them by polyacrylamide gel - Analysis with SDS-PAGE and gel electrophoresis Conducted experiments on Cas 9, an RNA-guided DNA endonuclease found in bacterial immune system. Specific tasks included: - Express Cas9 in Ecoli and then perform protein purification with metal-affinity chromatographic steps - Synthesize RNA molecules and purify them by polyacrylamide gel - Analysis with SDS-PAGE and gel electrophoresis

    • Layout Co-editor
      • Apr 2013 - May 2014

      • Led a team of 3-5 students with a co-editor to create a layout for Fall and Spring 2014 issues • Collaborated with writers to get optimal layout for each article and reviewed the layout of 90 pages of the journal to prepare for publishing • Designed the cover for Spring 2013 issue and a flyer to increase readership in Spring 2014 • Led a team of 3-5 students with a co-editor to create a layout for Fall and Spring 2014 issues • Collaborated with writers to get optimal layout for each article and reviewed the layout of 90 pages of the journal to prepare for publishing • Designed the cover for Spring 2013 issue and a flyer to increase readership in Spring 2014

    • Volunteer
      • Dec 2013 - Jan 2014

      • Ensured that drug orders were filled with the correct medication in the proper dosage • Provided customer service and relayed drug refill orders from patients to the pharmacist • Ensured that drug orders were filled with the correct medication in the proper dosage • Provided customer service and relayed drug refill orders from patients to the pharmacist

  • Ashby Pharmacy
    • Alta Bates Summit Medical Center
    • Intern
      • Jun 2011 - Aug 2011

      • Compiled an Excel table of Pyxis machine users in order to help the pharmacy differentiate between temporary and official users • Communicated with nurses and pharmacists to provide proper medication for patients • Created a display board describing how to use the hospital’s locked medication storage unit • Compiled an Excel table of Pyxis machine users in order to help the pharmacy differentiate between temporary and official users • Communicated with nurses and pharmacists to provide proper medication for patients • Created a display board describing how to use the hospital’s locked medication storage unit

Education

  • California State University, Fullerton
    Master of Science - MS, Statistics
    2018 - 2020
  • UC Berkeley
    Bachelor's Degree, Nutritional Sciences- Physiology & Metabolism
    2011 - 2016

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