Lucy Wangui

Corporate Travel Consultant at Bunson Travel :||: CWT Kenya
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Contact Information
us****@****om
(386) 825-5501
Location
Kenya, KE
Languages
  • English Professional working proficiency

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Experience

    • Kenya
    • Travel Arrangements
    • 1 - 100 Employee
    • Corporate Travel Consultant
      • Aug 2018 - Present

      • Manage all travel related requests for Bharti Airtel Africa International • Advise and arrange all aspects of travel and travel related services including, VIP travel, flight bookings ( scheduled, charter and low cost), self-drive and chauffer driven car hire, rail, hotel luxury accommodation, assistance with purchase of excess baggage, plus any other products services that client may require. • Complete and issue various travel documents including itineraries, booking forms, air, rail, ferry tickets, multipurpose documents, car hire and hotel vouchers, invoices, credit notes, etc., ensuring that all details are correct and presented to the client in a clear and concise manner. • Liaise with visa agencies, High Commissions, Embassies, travellers and clients in the procurement of passports and visas, keeping the client informed at all the stages of the process. • Stay on call 24/7 for any emergencies that arise for the high profile clients. • Represent the company at conferences and meetings organized by airlines and clients. • Organize, maintain and make appointments between airlines, clients and the organization. Show less

    • International Travel Consultant
      • Nov 2017 - Aug 2018

      • Advise and arrange all aspects of travel and travel related services including, VIP travel, flight bookings ( scheduled, charter and low cost), self-drive and chauffer driven car hire, rail, hotel luxury accommodation, assistance with purchase of excess baggage, plus any other products services that client may require. • Complete and issue various travel documents including itineraries, booking forms, air, rail, ferry tickets, multipurpose documents, car hire and hotel vouchers, invoices, credit notes, etc., ensuring that all details are correct and presented to the client in a clear and concise manner. Show less

    • Travel Consultant
      • Oct 2015 - Nov 2017

      • Manage and lead a team of three travel consultants handling VIP, corporate and high net worth clients and accounts - deliver exceptional and professional service to members and clients by identifying, responding to and satisfying their needs in a timely manner. • Continuously researching on the going and new airline rates so as to keep the company on a competitive edge in the market arena. • Negotiating with potential carriers for competitive discounted rates. • Advising and issuing clientele with travel insurance. • Processing the issuance of Kenyan visas for incoming guests. • Maximise sales opportunities by actively cross-selling and up-selling Bamboo Hut Safaris LTD products and services; Handling air ticket queries and matters that relate to high net worth clients - flight schedules, changes, updates and cancellations on Amadeus booking system. • Representing the company in business related meetings. • Visiting the company’s VIP, corporate and high net worth clients to discuss on new market deals, Bamboo Hut Safaris LTD products and how to better our services. • Organizing company and client team building activities. • Ensure all daily transaction requirements, administrative tasks and other duties are carried out in accordance with current company and legislative practices and procedures. • Maintain an up to date knowledge of current products, services and systems to ensure provision of superior service and to maximise sales opportunities. Show less

    • Travel Consultant
      • Jul 2013 - Sep 2015

      • Continuously researched on the current and going, and the expected in coming season Safari itineraries in the East African region - and, advised and supervised updates on the company website accordingly. • Organized and planned safari itineraries around the East Africa region. • Managing clientele tickets both on Galileo and Amadeus booking systems. • Performing official meet and greet services for corporate clients. • Handled clientele flight queries, reissues and refunds. • Handled hotel bookings and reservations as well as negotiated Hotel rates on behalf of the company. • Initiated, followed and worked through to the end that I built strong corporate working relationships with hotels and resorts. • Handled payments, made deposits and filed financial records. Show less

  • FIT X-press LTD
    • Nairobi, Kenya
    • Travel Consultant
      • Jun 2012 - May 2013

      • Continuously researched on the current and going, and the expected in coming season Safari itineraries in the East African region - and, advised and supervised updates on the company website accordingly. • Organized and planned safari itineraries around the East Africa region. • Managing clientele tickets both on Galileo and Amadeus booking systems. • Performing official meet and greet services for corporate clients. • Handled clientele flight queries, reissues and refunds. • Handled hotel bookings and reservations as well as negotiated Hotel rates on behalf of the company. • Initiated, followed and worked through to the end that I built strong corporate working relationships with hotels and resorts. • Handled payments, made deposits and filed financial records. Show less

Education

  • Air Travel and Related Studies Centre
    Diploma in International Travel and Tourism, Tourism and Travel Services Management
    2010 - 2012

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