Experience

Therapists of New York

• United States
• Mental Health Care
• 1 - 100 Employee

• Psychology Extern

  • Jul 2023 - Present



Ferkauf Graduate School of Psychology

• Higher Education
• 1 - 100 Employee

• Doctoral Student

  • Jul 2020 - Present



Mount Sinai Beth Israel

• Hospitals and Health Care
• 700 & Above Employee

• Psychology Extern

  • Jul 2022 - Jun 2023



Pratt Institute Counseling Center

• Brooklyn, New York, United States

• Psychology Extern

  • Aug 2021 - Jun 2022



Spotify

• Sweden
• Musicians
• 700 & Above Employee

• User Researcher

  • Feb 2020 - Jun 2020

• Associate User Researcher

  • Jan 2019 - Feb 2020

• Research Operations Lead

  • Jan 2018 - Jan 2019

  As Research Ops Lead, I was responsible for developing, instating, and executing on processes that enhance the lives of User Researchers at Spotify. This was inclusive of: • Defining and improving current processes that span the entire research lifecycle (planning, running, and analyzing research) so they are are straightforward while also satisfying our global needs. Example areas include consent form refinement & digitization, physical and digital participant compensation, remote and… Show more As Research Ops Lead, I was responsible for developing, instating, and executing on processes that enhance the lives of User Researchers at Spotify. This was inclusive of: • Defining and improving current processes that span the entire research lifecycle (planning, running, and analyzing research) so they are are straightforward while also satisfying our global needs. Example areas include consent form refinement & digitization, physical and digital participant compensation, remote and in-home research practices, recruiting ticketing system, participant tracking system. • Documenting these processes, and making documentation accessible to all members of the Research team (from new hires to long-standing employees). • Rolling out these processes to the team at large (by scheduling trainings and developing training materials), helping to facilitate adoption of new processes, and generate feedback-loop for processes to allow for constant improvement. • Managing recruitment for research studies (25+ User Researchers) globally - inclusive of consulting with the team on best possible recruitment tactics, and then either partnering with external agencies or identifying candidate pools internally and developing screeners, scheduling participants, and tracking / reporting all participant information. • Collaborating with our facilities team on builds of new research labs to ensure global unification of our technological and physical set up. • Managing relationships with external partners, helping to test out new solutions for the teams for various research needs (i.e. Diary Study Tools, remote testing tools, etc), while also being respectful of new data protection regulations such as GDPR.

• Sr. Sales Planner

  • Feb 2017 - Jan 2018

  • Managed five Sales Planners in New York and Boston, conducting weekly 1:1s to identify pain points and to proactively problem-solve for any challenges the team may face. • Collaborated closely with internal stakeholders such as pricing, legal, and ad operations to improve upon sales processes in order to facilitate smooth day to day operations and client service. • Developed extensive onboarding program and process documentation to help streamline Sales Planner functionality across the… Show more • Managed five Sales Planners in New York and Boston, conducting weekly 1:1s to identify pain points and to proactively problem-solve for any challenges the team may face. • Collaborated closely with internal stakeholders such as pricing, legal, and ad operations to improve upon sales processes in order to facilitate smooth day to day operations and client service. • Developed extensive onboarding program and process documentation to help streamline Sales Planner functionality across the US, LATAM, and Europe. • Served as a hiring manager for open Sales Planner roles in the US, working to develop an ideal candidate profile, and then to identify and interview qualified applicants.

• Sales Planner

  • Feb 2016 - Feb 2017

  • Provided end to end client service on two books of business, helping to develop proposals, secure inventory, and ensure timely launch and full delivery, leading to $7MM in revenue per quarter. • Spearheaded custom integration with third-party viewability company MOAT, developing processes, internal collateral, and external communications surrounding billing off of viewability.



Digitas North America

• United States
• Advertising Services
• 700 & Above Employee

• Search Marketing Analyst

  • Jul 2015 - Feb 2016

  • Designed, managed, and optimized search marketing campaigns for a Fortune 100 Company. • Created comprehensive budget schematics and resolved any billing discrepancies or incorrect invoices to ensure partners are paid, and client funds are appropriately managed. • Led campaign performance analysis and weekly client presentations. • Designed, managed, and optimized search marketing campaigns for a Fortune 100 Company. • Created comprehensive budget schematics and resolved any billing discrepancies or incorrect invoices to ensure partners are paid, and client funds are appropriately managed. • Led campaign performance analysis and weekly client presentations.



Digitas UK

• Advertising Services
• 500 - 600 Employee

• Search Marketing Intern

  • May 2014 - Aug 2014



Concord

• United States
• Entertainment Providers
• 400 - 500 Employee

• Marketing and Publicity Intern

  • Jun 2013 - Aug 2013

  • Authored and published multiple press releases. • Pitched artists to publications including The Wall Street Journal and The New York Times. • Represented artists at performances and events across the Los Angeles area. • Authored and published multiple press releases. • Pitched artists to publications including The Wall Street Journal and The New York Times. • Represented artists at performances and events across the Los Angeles area.