Experience

Colloids Ltd

• United Kingdom
• Plastics Manufacturing
• 1 - 100 Employee

• Purchasing Manager

  • Feb 2022 - Present

  • Assess stock shortages, placing and expediting Purchase Orders to maintain stock levels. • Liaising with Planning Department, reporting potential issues that may impact on the ability to perform to plan. • Reporting of department KPI's. • Supporting Sales Department. • Updated product cost changes for accurate budgeting. • Projected procurement requirements to order exact stock for project needs. • Handled purchasing matter enquiries from stakeholders and external bodies. • Maintained productive relationships with vendors. • Checked availability met product demand to achieve acquisition and delivery targets. Show less



Matthew Oliver Windows and Doors Ltd

• United Kingdom
• Construction
• 1 - 100 Employee

• Office & Processing Supervisor

  • Mar 2021 - Sep 2021

  • Contract Management, Customer Services, Schedule Management, Order Processing, Purchasing Account Reconciliation • Planning of schedule • Liaising with customers to update and confirm contract status • Producing all purchase orders for suppliers • Communicating with suppliers daily to organise deliveries • Resolving supplier issues and amending the schedule accordingly • Accounts management within the CRM to reconcile product costs. • Maintained efficient workflow by constantly monitoring office supply levels and promptly ordering low-stock items. • Enabled smooth day-to-day operations by providing effective administrative and clerical support. • Ensured consistent accuracy of CRM to maintain data integrity standards. Show less



Addingtons Associates (Bathroom, Kitchen and Landscape Design)

• United Kingdom
• Construction
• 1 - 100 Employee

• Customer Service & Office Co-ordinator

  • Mar 2019 - Mar 2020

  • Maintaining a superior reputation by keeping customers satisfied through clear and regular communications. • Intense training completed to become a competent user of Xero for quoting, invoicing customers and managing stock. • General administration duties including liaising with customers and suppliers, arranging customer appointments, organising work on site, meeting and greeting new customers and organising deliveries. • Production of sales quotations and presentations. • Management of company vehicles and insurance. • Managed inventory of resources necessary for service provision. • Oversaw maintenance of organisation's facilities to guarantee compliance with industry regulations. Show less



LAPPSET UK LIMITED

• United Kingdom
• Wholesale

• Contract Administrative Consultant

  • Nov 2018 - Mar 2019

  • Provision of report writing, site surveillance and administrative duties for longstanding contract at King Edward Memorial Park, London. • Established final settlement fees. • Provision of report writing, site surveillance and administrative duties for longstanding contract at King Edward Memorial Park, London. • Established final settlement fees.



PLAYGROUND DEVELOPMENTS LTD

• United Kingdom
• Facilities Services

• Office Manager

  • Apr 2015 - Oct 2018

  • Planning and supervision of the installation of outdoor leisure facilities. • Provision of superior customer service, whilst overseeing relationship management by liaising with clients. • Organisation and maintenance of systems to optimise workflow, performance of a full spectrum of administrative duties. • Finalising of tenders for work with local councils and completion of administration work required for projects within the building sector. • Maintained up-to-date activity records for reliable reporting and analysis. • Responsibility for the financial and operational performance of the Company. • Delivery of HR services, including conducting weekly/monthly wages via SAGE Payroll, executing P.A.Y.E. Setup of pension package (NEST pensions). • Management of accounts on SAGE - regulation of the purchase ledger, raising sales invoices and chasing debtors when required. • Increased sales through full analysis of client specification and superior account management. • Maintaining a superior reputation by keeping customers satisfied through clear and regular communications, encouraging new customers to sign-on. • Establishing health and safety procedures for employees and compiling company handbook. • Organisation of all training for employees. • Management of health and safety requirements including CHAS submissions, inclusive of preparing all documentation for submission. • Coordinated external suppliers to meet customer order requirements. Show less



T&K Home Improvements

• United Kingdom
• Construction
• 1 - 100 Employee

• General Manager

  • Jan 2007 - Mar 2014

  • Managed all purchasing, sales, marketing and customer account operations to ensure efficiency and performance. • Managed projects to consistently deliver milestones on time and within budget. • Managed high-performing teams to deliver quality customer service and stable profits. • Managed HR functions including recruitment, overseeing disciplinary procedures and hosting regular team building meetings to boost staff morale. • Generated reports to analyse data and identify process improvements. • Implemented effective customer service procedures to encourage positive feedback. • Monitored progress by establishing plans, budgets and measuring results. Show less