Lucy Turner
Clinical Onboarding and Training Associate at Babylon Health- Claim this Profile
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Bio
Credentials
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Advanced Open Water Qualification
PADIJul, 2017- Oct, 2024
Experience
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Clinical Onboarding and Training Associate
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Oct 2019 - Present
Working in the clinical operations department at Babylon Health, I am responsible for the onboarding and training of new clinicians. I provide one-to-one training, support and guidance for clinicians to ensure a competent understanding of our systems and consulting processes/policies. Collaborating with other departments and senior stakeholders is a key requirement of my role to ensure a positive and efficient onboarding experience for clinicians. From this I have gained skills working with… Working in the clinical operations department at Babylon Health, I am responsible for the onboarding and training of new clinicians. I provide one-to-one training, support and guidance for clinicians to ensure a competent understanding of our systems and consulting processes/policies. Collaborating with other departments and senior stakeholders is a key requirement of my role to ensure a positive and efficient onboarding experience for clinicians. From this I have gained skills working with various systems/software including SystmOne, Google Analytics, Microsoft Office, and various HRIS/LMS systems.Working alongside the clinical systems trainer, we continuously review, update and improve training to provide ongoing support to clinicians. Another key requirement of the role is the continuous management of compliance for the entire clinical operations department by monitoring weekly reports and liaising with individuals and their line managers to ensure all remain compliant. Show more Show less
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Team Leader and Brand Ambassador
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Jun 2019 - Oct 2019
Involved in the promotion of branded products to the public at the major train stations around London whereby I liaised with members of the public, answering queries about promotional products.
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Marketing Intern
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Oct 2017 - Dec 2017
I worked for three months at this business development agency supporting the consulting team with a range of marketing campaigns. I held responsibility for a major project to create online profiles for companies on a property and construction club site. Throughout this project I conducted online research to identify company profiles and regularly liaised with property and construction clients in order to ensure accurate company profiles. During my time at chapman consulting I also aided in the… I worked for three months at this business development agency supporting the consulting team with a range of marketing campaigns. I held responsibility for a major project to create online profiles for companies on a property and construction club site. Throughout this project I conducted online research to identify company profiles and regularly liaised with property and construction clients in order to ensure accurate company profiles. During my time at chapman consulting I also aided in the organisation of events which involved sourcing venues, budgeting and co-ordination, created and managed contact and company data via Excel spreadsheets and designed and created mail shots to go to current and prospective clients. Show more Show less
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Food Service Assistant and Cashier
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Jun 2017 - Jul 2017
I worked effectively within a team of 30 people in the Centre Court Café and Bar, providing excellent customer service within a fast-paced environment, gained experience dealing with difficult customers, ensured premises were kept to high standards by undertaking cleaning duties, and handled and managed cash for customer payments.
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Administrative Assistant
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Jan 2013 - Sep 2016
I provided administrative support for a team of 5 consultants, including the evaluation of google analytics to inform consultants of company interests, analysing course feedback data using Excel to support continuous improvement and other administrative duties such as training material preparation and book-keeping.
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Food And Beverage Assistant
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Jul 2014 - May 2015
I held responsibility for all aspects of customer service, including taking customer orders, serving food and drink and preparing food. I advised customers in the selection of cheeses available within the Deli, managed stock-take to ensure products were consistently available and ensure high standards of hygiene and appearance of the premises at all times.
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Education
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Keele University
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