Lucy Thompson

Recruitment Advisor at Office Concierge
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK

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Credentials

  • APLH - Award For Personal Licence Holders
    -

Experience

    • United Kingdom
    • Facilities Services
    • 100 - 200 Employee
    • Recruitment Advisor
      • Feb 2018 - Present

    • United Kingdom
    • Hospitality
    • 700 & Above Employee
    • Assistant Manager
      • Feb 2016 - Sep 2017

      Tracking spends on employment versus sales on a weekly basis to create rostas always within the employment spends percentage. Liasing the my RBM to track sales, forcasts and spends on a weekly basis. Using the P&L on a monthly basis to gather an understanding of all outgoing spends to maximise on sales and profit. Ensuring all health and safety checks are completed on a daily basis. Managing a team of up to 15 people during extremely busy periods. Diary management. Organising events and bookings, looking at spends versus profit and liasing with the corporate team to ensure 100% customer satisfaction. Recruitment; advertising roles online, shortlisting, telephone screening, interviewing candidates and onboarding and inducting all team members ensuring legal employment at all times. Ensuring the Equality Act 2010 is always followed. Arranging and presenting at regular team meetings and training sessions. Show less

    • Recruitment Advisor
      • Jun 2014 - Nov 2015

      Recruitment 360; liasing with account managers and clients to gather an understanding of the role required, creating job despriptions, advertising internally and externally, shortlisting candidates, telephone screening, arranging interviews and on-boarding sucessful candidates. Ensuring the collation of monthly interview statistics. Managing the expectations of candidates, account managers and clients. Ensuirng the Equality Act 2010 is always followed. Adhering to the BS:7858 and ISO 27001. Using MS Excel to ensure that all vacancies are tracked and up to date. Following strict procedures to ensure the smooth running of day to day business. Bringing new ideas to maximise the efficiency of the recruitment team. Training newer members of the team to ensure that targets and deadlines are met. Dealing with queries in a proficient and succint manner. Understanding role and site rquirements. General administration. Arranging and presenting at recruitment drives. Liasing closely with the HR team during the creation of contracts. Lead on updating internal intranet. Show less

    • United Kingdom
    • Hospitality
    • 700 & Above Employee
    • Duty Manager
      • Jan 2013 - Apr 2014

      Delegating jobs out to the team, ensuring understanding and completion. Administrational duties; answering telephone and email enquiries, updating customer details spreadsheets, ensuring staff files were legal and up to date aswell as dealing with customer complaints in a professional manner Opening and closing the business, including counting all cash and safes on site. Taining all new staff members. Delegating jobs out to the team, ensuring understanding and completion. Administrational duties; answering telephone and email enquiries, updating customer details spreadsheets, ensuring staff files were legal and up to date aswell as dealing with customer complaints in a professional manner Opening and closing the business, including counting all cash and safes on site. Taining all new staff members.

    • United Kingdom
    • Hospitality
    • 700 & Above Employee
    • Senior Team Member
      • Jul 2011 - Sep 2012

      Heavily focused on customer service. Training new team members Couting all cash and safes on site Answering telephone enquiries and updating customer details spreadsheets. Key holder Heavily focused on customer service. Training new team members Couting all cash and safes on site Answering telephone enquiries and updating customer details spreadsheets. Key holder

Education

  • West Hatch High School
    2004 - 2009

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