Lucy Sonner
Training Manager at Synbiotix Solutions Limited- Claim this Profile
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Bio
Experience
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Synbiotix Solutions Limited
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United Kingdom
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Information Technology & Services
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1 - 100 Employee
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Training Manager
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Dec 2022 - Present
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Implementation Specialist
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May 2021 - Dec 2022
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ASOS.com
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United Kingdom
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Retail Apparel and Fashion
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700 & Above Employee
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Merchandising Assistant
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Jan 2018 - Jul 2019
London, United Kingdom
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Implementation Specialist
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Jan 2015 - Dec 2017
London, United Kingdom As Implementation Specialist, I am responsible for all training and implementations as well as creating training and marketing materials. Interacting with front-line NHS staff and patients on a regular basis has improved my communication skills immensely as well as my public speaking abilities and allows me to easily and quickly build relationships with a diverse range of people. I have remained the first point of contact for customers and built strong, positive relationships that have led to… Show more As Implementation Specialist, I am responsible for all training and implementations as well as creating training and marketing materials. Interacting with front-line NHS staff and patients on a regular basis has improved my communication skills immensely as well as my public speaking abilities and allows me to easily and quickly build relationships with a diverse range of people. I have remained the first point of contact for customers and built strong, positive relationships that have led to additional purchasing. As the intermediary between customer and development team, I pass large amounts of information back and forth and am responsible for ensuring it is processed and acted upon accordingly. This is essential in making sure that projects are delivered on time. I am required to have a strong attention to detail as well as the ability to work on tight deadlines.
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Sales and Marketing Assistant
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Jul 2014 - Jan 2015
London, United Kingdom As Sales and Marketing Assistant, I researched and generated leads within the competitive and difficult public healthcare market as well as heading up all social media channels, newsletter communication and website management. I was also responsible for providing full-time customer support and liaising between the customer and the development team.
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Langleybury Properties
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Real Estate
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Financial and Secretarial Services
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Jun 2012 - Jun 2014
St Albans, United Kingdom
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Education
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The University of Sheffield
Bachelor of Arts (BA Hons), English Literature and History -
Parmiter's School
A Level, Human Biology, History and English Literature (A Level). Extended Project and Geography (AS Level)