Lucy Poth-Hart, PMP
Six Sigma Business Data Analyst at PRC, LLC- Claim this Profile
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Bio
Brenda Thomasson
Lucy is a detailed oriented employee with a strength in achieving results through strong relationships and a thorough understanding of the business objectives. During our working relationship, she ensured clear measurable business objectives were outlined. Similarly she achieved success and exceeded all expectations related to the project by ensuring inclusiveness and establish a network of instrument colleague. Upon completion of our project, she remained a 'go to' person who I could always count on to get me the information or outline how to get the job done even if it was not within her role or responsibility. I would highly recommend her for an project and/or leadership role where the qualifications required someone who drove results, communicates effectively and builds and leverages strong relationships.
Kathryn Vogler, PMP
I highly recommend Lucy Poth-Hart as a candidate for employment. Lucy was employed by American Express from January 1999 – March 2009. During this time, Lucy worked as a Project Analyst for a period of time. Lucy was responsible for co-coordinating and organizing PDP’s, kick-off meetings, business requirements gathering sessions, and analyze sessions. In addition, Lucy was responsible to attend client meetings, assigning tasking and tracking resources. Lucy has excellent communication skills. In addition, she is extremely organized, reliable and instructional design literate. Lucy can work independently and is able to follow through to ensure that the job gets done. She is flexible and willing to work on any project that is assigned to her. Lucy was quick to volunteer to assist in other areas of company operations, as well. Lucy would be a tremendous asset for your company and has my highest recommendation. If you have any further questions with regard to her background or qualifications, please do not hesitate to call me
Brenda Thomasson
Lucy is a detailed oriented employee with a strength in achieving results through strong relationships and a thorough understanding of the business objectives. During our working relationship, she ensured clear measurable business objectives were outlined. Similarly she achieved success and exceeded all expectations related to the project by ensuring inclusiveness and establish a network of instrument colleague. Upon completion of our project, she remained a 'go to' person who I could always count on to get me the information or outline how to get the job done even if it was not within her role or responsibility. I would highly recommend her for an project and/or leadership role where the qualifications required someone who drove results, communicates effectively and builds and leverages strong relationships.
Kathryn Vogler, PMP
I highly recommend Lucy Poth-Hart as a candidate for employment. Lucy was employed by American Express from January 1999 – March 2009. During this time, Lucy worked as a Project Analyst for a period of time. Lucy was responsible for co-coordinating and organizing PDP’s, kick-off meetings, business requirements gathering sessions, and analyze sessions. In addition, Lucy was responsible to attend client meetings, assigning tasking and tracking resources. Lucy has excellent communication skills. In addition, she is extremely organized, reliable and instructional design literate. Lucy can work independently and is able to follow through to ensure that the job gets done. She is flexible and willing to work on any project that is assigned to her. Lucy was quick to volunteer to assist in other areas of company operations, as well. Lucy would be a tremendous asset for your company and has my highest recommendation. If you have any further questions with regard to her background or qualifications, please do not hesitate to call me
Brenda Thomasson
Lucy is a detailed oriented employee with a strength in achieving results through strong relationships and a thorough understanding of the business objectives. During our working relationship, she ensured clear measurable business objectives were outlined. Similarly she achieved success and exceeded all expectations related to the project by ensuring inclusiveness and establish a network of instrument colleague. Upon completion of our project, she remained a 'go to' person who I could always count on to get me the information or outline how to get the job done even if it was not within her role or responsibility. I would highly recommend her for an project and/or leadership role where the qualifications required someone who drove results, communicates effectively and builds and leverages strong relationships.
Kathryn Vogler, PMP
I highly recommend Lucy Poth-Hart as a candidate for employment. Lucy was employed by American Express from January 1999 – March 2009. During this time, Lucy worked as a Project Analyst for a period of time. Lucy was responsible for co-coordinating and organizing PDP’s, kick-off meetings, business requirements gathering sessions, and analyze sessions. In addition, Lucy was responsible to attend client meetings, assigning tasking and tracking resources. Lucy has excellent communication skills. In addition, she is extremely organized, reliable and instructional design literate. Lucy can work independently and is able to follow through to ensure that the job gets done. She is flexible and willing to work on any project that is assigned to her. Lucy was quick to volunteer to assist in other areas of company operations, as well. Lucy would be a tremendous asset for your company and has my highest recommendation. If you have any further questions with regard to her background or qualifications, please do not hesitate to call me
Brenda Thomasson
Lucy is a detailed oriented employee with a strength in achieving results through strong relationships and a thorough understanding of the business objectives. During our working relationship, she ensured clear measurable business objectives were outlined. Similarly she achieved success and exceeded all expectations related to the project by ensuring inclusiveness and establish a network of instrument colleague. Upon completion of our project, she remained a 'go to' person who I could always count on to get me the information or outline how to get the job done even if it was not within her role or responsibility. I would highly recommend her for an project and/or leadership role where the qualifications required someone who drove results, communicates effectively and builds and leverages strong relationships.
Kathryn Vogler, PMP
I highly recommend Lucy Poth-Hart as a candidate for employment. Lucy was employed by American Express from January 1999 – March 2009. During this time, Lucy worked as a Project Analyst for a period of time. Lucy was responsible for co-coordinating and organizing PDP’s, kick-off meetings, business requirements gathering sessions, and analyze sessions. In addition, Lucy was responsible to attend client meetings, assigning tasking and tracking resources. Lucy has excellent communication skills. In addition, she is extremely organized, reliable and instructional design literate. Lucy can work independently and is able to follow through to ensure that the job gets done. She is flexible and willing to work on any project that is assigned to her. Lucy was quick to volunteer to assist in other areas of company operations, as well. Lucy would be a tremendous asset for your company and has my highest recommendation. If you have any further questions with regard to her background or qualifications, please do not hesitate to call me
Experience
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PRC, LLC
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United States
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Outsourcing and Offshoring Consulting
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400 - 500 Employee
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Six Sigma Business Data Analyst
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Dis 2009 - - Kini
Analysis of operational & financial related internal business data, determining trends, uncovering opportunities that lead to process improvements. Lead project team through the DMAIC process to implement process improvements. Analysis of operational & financial related internal business data, determining trends, uncovering opportunities that lead to process improvements. Lead project team through the DMAIC process to implement process improvements.
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American Express
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United States
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Financial Services
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700 & Above Employee
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Project Analyst
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Jan 2006 - Mac 2009
Responsible for leading and coordinating the design development and deployment of strategic initiatives.Led cross functional team across geographical sites in delivering a cutting edge Service Recovery training program targeting customer care, retention and brand restoration.Led the design development and deployment for a new platform migration to optimize the paper remittance process. Impacts to eight audiences including India resulting in operational and centralized saves. Responsible for leading and coordinating the design development and deployment of strategic initiatives.Led cross functional team across geographical sites in delivering a cutting edge Service Recovery training program targeting customer care, retention and brand restoration.Led the design development and deployment for a new platform migration to optimize the paper remittance process. Impacts to eight audiences including India resulting in operational and centralized saves.
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Corporate Senior Instructor
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Jan 1999 - Dis 2004
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Dollar Rent a Car
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Motor Vehicle Manufacturing
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100 - 200 Employee
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Training Manager
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Mei 1994 - Dis 1998
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General Rent a Car
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Brazil
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Automotive
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1 - 100 Employee
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Customer Service Manager
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Mei 1988 - Apr 1994
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Education
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2009 - 2009
Landmark
Personal Development -
2008 - 2009
Villanova University
PMP Certification, Project Management -
1979 - 1983
Concordia University
BA, Fine Arts
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