Lucy Payne

Senior Executive Assistant at Anglian Dental
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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Experience

    • United Kingdom
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Senior Executive Assistant
      • Feb 2019 - Present

      • Extensive Diary & email inbox management • Planning & prioritising all key accounts • Preparing confidential reports & paperwork • Management of electronic & paper filing system via Salesforce CRM • Scheduling 1:1 meetings, site visits and taking minutes • Compiling records, sales reports & sales statistics analysis • Calculating Staff holiday entitlement • Employee & Client database entries kept up to date & accurate • Providing administration duties, typing emails & letters • Liaising with other departments on behalf of the directors • Continually assess & manage secretarial support & proactively organise their activities • Constructing sales quotes/proposals • Providing support to buying and sales team

    • United Kingdom
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Quality System Coordinator
      • Jan 2017 - Feb 2019

      • Maintain & develop company staff induction process • Lead initiatives for continual improvement as identified through review processes • Review and revise written procedures in line with continual improvement initiatives • Organise staff training & development • Maintain and further develop the company internal auditing system & matrix • Communicate the business quality objectives and initiatives • Assist with analysis of NCR’s with a view of improved working practices • Assist with the analysis of KPI’s with a view of improved working practices • Maintain customer/supplier approval database through the companies MRP system • Assist with preparation for ISO audits

    • Project/Buying Assistant
      • Aug 2015 - Jan 2017

      • Maintaining merchandised showroom • Assisting with buying interior items including negotiating prices and writing purchase orders • Demonstrate strong commercial awareness and identify opportunities • Effectively managing the buying documents, processes and critical paths • Liaising with clients on site and in the office, attending meetings in order to represent the client’s interests and needs and ensuring they are met • Conducting regular meetings and diary management • Build and maintain a positive rapport with vendors and freight companies • Maintaining working knowledge of trends in the luxury interior design market • Managing & screening new projects, enquiries, preparing & administrating project contracts & orders • Undertake general office duties including, typing, preparation of memos, letters, reports, filing, faxing, photocopying and scanning • Coordinating & negotiating with the project supply chain, i.e. contractors, tradespeople

    • Ward Administrator/Specialising Observation Assistant
      • Oct 2014 - Jul 2015

      • Maintaining employee records • Imputing & signing off temp staff timesheets • Provide full administrative support to the multi-disciplinary team working on wards • Responsibility for maintaining the confidentiality of information relating to patients and others in line with the Data Protection Act 1984, Access to Health Records Act 1991 and the Mental Health Act 1983 where appropriate • Handle all incoming calls and processing all incoming and outgoing mail efficiently and courteously ensuring security and confidentiality • Accurately inputting data from the observation documents quickly and efficiently • Coordinate and monitor system for maintenance requests relating to ward for repairs and replacement of fixtures, fittings furniture or equipment. • Ensure all records were maintained accurately relating to ward budgets, patient monies, finance procedures and make certain chargeable accounting amounts are correct before finalizing with finance • Assist in data collection and preparation for quality assurance audit program • Management of the Specialising Observations, ensuring they are processed correctly to a strict weekly deadline • Undertake general office duties including, typing, preparation of memos, letters, reports, filing, faxing, photocopying and scanning in accordance to the hospital policies and procedures

    • Consumer Goods
    • 1 - 100 Employee
    • Administrative Assistant
      • Sep 2010 - Sep 2014

      • Managing retailer stock orders and invoicing, including international orders • Handling direct orders via telephone and email and fulfilling online orders • Office Management including ordering stationery & office consumables and stock replenishment for office & PR • Providing PA support as required to business directors • Liaising with retail suppliers such as Tesco, Sainsburys & Waitrose • Checking invoices upon receipt for accounts • Checking warehouse end of month transaction reports • Managing incoming & outgoing post/couriers • Administration filing • Project management of artwork, production, formula queries • Liaising with external companies with regards to projects

Education

  • Elite School of Beauty
    NVQ, Beauty Therapy
    2017 - 2017
  • North Hertfordshire College
    BTEC Diplo, Art & Design
    2009 - 2010
  • Meridian Sixth Form Colle
    AS Lev, English Literature (British and Commonwealth)
    2008 - 2009
  • Meridian High Scho
    GCSE, 13 A-C
    2006 - 2008

Community

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