Commercial Manager

• Sep 2021 - Present

Senior Banking Officer, Corporate Banking, Financial Institutions Group

• May 2017 - Aug 2021

Senior Banking Officer, Personal Banking Group

• Apr 2017 - May 2017

Banking Officer, Personal Banking

• Apr 2014 - Mar 2017

Senior Officer(Marketing & Underwriting) Retail Workgroup

• Mar 2013 - Mar 2014

• Prospected and marketed products of the company to new clients • Assessed all risks being taken on and ensured the needed risk management and improvement measures were taken into consideration • Serviced and managed all assigned clients and growing accounts • Renewed all assigned clients’ policies due • Monitored all businesses written for assigned clients on credit and ensured collection of debts within stipulated period • Attended to walk-in clients • Issued policies and endorsements • Coordinated claims handling of all assigned clients • Prepared weekly production report Show less

Senior Claims Officer

• Oct 2009 - Mar 2013

• Ensured strict compliance to claims processes and procedures by various workgroups • Ensured strict surveillance of claims reported by clients and third parties • Strived to reduce outlays through recoveries (i.e. Reinsurance, Subrogation and Wreck Disposal) • Maintained an up to date record of claims documentations and settlement records for future reviews • Issued monthly reports on production, actual outlays and pending claims • Identified areas of high risk exposure for the needed Risk Management attention • Liaised effectively with the various workgroups on Risk Management issues • Handled clients complaints • Prospected for new business as well as cross selling • Introduced various policies to third party claimants Show less

Claims Officer

• Oct 2007 - Sep 2009

• Strived to reduce outlays through recoveries (i.e. Reinsurance, Subrogation and Wreck Disposal) • Maintained an up to date record of claims documentations and settlement records for future reviews • Issued monthly reports on actual outlays and pending claims by the 5th day of following month • Ensured immediate notification to Reinsurance Unit of all claims to be reported to reinsurers • Strived to reduce outlays through recoveries (i.e. Reinsurance, Subrogation and Wreck Disposal) • Maintained an up to date record of claims documentations and settlement records for future reviews • Issued monthly reports on actual outlays and pending claims by the 5th day of following month • Ensured immediate notification to Reinsurance Unit of all claims to be reported to reinsurers