Experience

Computershare Ireland

• Ireland
• Financial Services
• 1 - 100 Employee

• Head of Account Management

  • Jan 2022 - Present

  Currently managing a dynamic portfolio of over 40 clientLeading team of 4 Account Mangers Building strong relationships with clients through the provision of quality employee share plan services and expertise

• Client Manager

  • Sep 2019 - Jan 2022

• Relationship Manager

  • Feb 2015 - Aug 2019

  -Manage portfolio of 20 clients-Coordinate Employee Share Scheme events(launches, maturities etc)-Attend on site for clients to hold presentations, drop in clinics and other promotional events for the schemes-Liaise with marketing to develop communication strategies and packages for schemes-Maintain procedures for all related processing to reduce risk-Manage and organise a broad demanding workload-Deliver key client events-Provide customer service and support for participants Show less



Dun Laoghaire Rathdown County Council

• Library Assistant

  • Aug 2014 - Feb 2015

  I was solely responsible for the management and organisation of the Junior Section. I can competently use the circulation and cataloguing features of OpenGalaxy. I maintained various library databases for ILLs, statistics etc. I coordinated the computer classes held within the library. I am also responsible for the new stock and thematic book displays and local noticeboards, including promotional material for DLRCoCo. I was solely responsible for the management and organisation of the Junior Section. I can competently use the circulation and cataloguing features of OpenGalaxy. I maintained various library databases for ILLs, statistics etc. I coordinated the computer classes held within the library. I am also responsible for the new stock and thematic book displays and local noticeboards, including promotional material for DLRCoCo.



IMSCAN (Ireland) Limited

• IT Services and IT Consulting
• 1 - 100 Employee

• Data Entry Administrator

  • Jun 2014 - Dec 2014

  As part of the indexing team I indexed various fields of data for the largest client of the company. I ensured quality of data capture and accuracy of data entered. I prepped newly arrived documents for scanning and organised them accordingly. I consistently met data entry targets. As part of the indexing team I indexed various fields of data for the largest client of the company. I ensured quality of data capture and accuracy of data entered. I prepped newly arrived documents for scanning and organised them accordingly. I consistently met data entry targets.



European Parliament

• Belgium
• Political Organizations
• 700 & Above Employee

• Cataloguing Trainee

  • Oct 2013 - Mar 2014

  I worked as part of the cataloguing team within the Library of the European Parliament. My primary task was to clear a large backlog of a library-produced products, the Library Briefings. 5-10hours per week were spent working on the Information Desk; greeting clients, providing reference services and redirecting more lengthy requests using an in-house request management system. These apects of my traineeship involved using Symphony(SirsiDynix) cataloguing and circulation modules. The remainder of my time was spent working with the New Media team. More specifically I worked with the Facebook team in creating posts and finding suitable pictures to illustrate the products we were promoting. This involved notable use of GIMP photo manipulation software. I also wrote summative blog posts for the blog of the Directorate General as well as creating tweets promoting library material, products and events. During this time in the European Parliament, I also became very familiar with the modus operandi of the European Institutions and gained good insight into European policy and lawmaking. Show less



Art n Hobby/ Star School and Office Supplies Group

• Dublin, Ireland

• Sales Assistant

  • Nov 2010 - Sep 2013

  Both full-time and part-time full-time sales assistant throughout the duration. I was responsible for staff training, cash handling, merchandising, customer service. Both full-time and part-time full-time sales assistant throughout the duration. I was responsible for staff training, cash handling, merchandising, customer service.



National Maritime Museum of Ireland

• Ireland
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Library Volunteer

  • Jan 2013 - Aug 2013

  In part fulfillment of my MLIS, I worked closely with the museum's Director of Library and Archives in order to reinstate the library of the institute. As a group project, our aim was to establish the necessary policies and procedure needed to successfully run a library of this kind. Personally I was mainly involved in the process of creating an exemplery catalogue for the library, establishing an "in-house" classification system and developing both collection development and preservation policies. Show less



Kilcoole National School

• Wicklow, Ireland

• Occasional Substitute Teacher

  • Jun 2008 - Sep 2010

  Teaching classes in place of a regular teacher. Experience with all ages, both boys and girls; also including special needs teaching. Teaching classes in place of a regular teacher. Experience with all ages, both boys and girls; also including special needs teaching.



Adams Kids Clothes Shop

• Dublin, Ireland

• Senior Sales Assistant

  • May 2008 - Mar 2010

  A supervisory role which involved daily cash handling and paperwork, staff coordination and management, customer service and merchandising. A supervisory role which involved daily cash handling and paperwork, staff coordination and management, customer service and merchandising.