Lucy Mwangi
Media Analyst & Fact-checker at Media Council of Kenya- Claim this Profile
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Bio
Experience
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Media Council of Kenya
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Kenya
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Government Administration
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1 - 100 Employee
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Media Analyst & Fact-checker
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May 2020 - Present
• Assess whether the online media provide balanced coverage in accordance with the Code of Conduct, using both quantitative and qualitative analysis.• BuzzSumo and CrowdTangle are two social media monitoring tools that I have mastered. I've worked in news narratives and fact-checking journalism. Experienced in fact-checking, mastering the following verification tools: TinEye, Reverse Image Search, Amnesty YouTube data viewer, Yandex, Google Earth Pro, Twitonomy, Hoaxy, Who posted what, and Invid verify.• Monitoring of the trend analysis on online media;• Verify factual facts to enhance the integrity and accuracy of reporting, as highlighted in the Media Observer here - https://mediaobserver.co.ke/index.php/category/fake-news/• Monitoring of hate speech, misinformation & disinformation and propaganda in online media followed by recognizing, saving, and evaluating content including hate speech and fake news;• Monitor the most important traditional and social media outlets.
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Media monitoring expert
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Apr 2022 - Nov 2022
• Online monitoring of hate speech, misinformation and disinformation, and propaganda;• Gather and synthesize daily reports for publication on ECES in partnership with the National Cohesion and Integration Commission (NCIC)'s, dubbed Media Digest, as part of the "Pro peace Kenya" project.• Monitoring of media coverage of electoral campaigns in Kenya 2022;• Contribute to all major project documents, including activity reports and other technical documents, to ensure that they are well written and communicate the messages clearly.• Contribute to the development of online and manual methods for effective media monitoring and tracking;• Carry out quantitative and qualitative research to produce media evaluation reports.
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Online Media monitoring Supervisor & Fact-checker
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Apr 2021 - Aug 2022
i. Supervise all media monitors assigned to me;ii. Support the data analyst in analysis of data and development of periodic media monitoring reports.iii. Collect and synthesize weekly reports from the media monitors assigned to me.iv. Assist in designing online and manual tools for effective media monitoring and tracking;v. Take part in periodic monitoring and evaluation of the project based on the project’s M&EPlan, and propose adjustments where necessary;vi. Design and develop necessary tools for effective data analysis;vii. Promote cohesion and responsibility within each team;viii. Assist in the production of necessary IEC materials;ix. Assist in publication and contribute articles for publication of ELOG’s Darubini ya Uchaguzi newsletter.
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APEX COLLECTIONS LIMITED
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United Kingdom
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Cosmetics
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1 - 100 Employee
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Call Center Operator
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Jan 2020 - Apr 2020
• Understand and explain benefits of repayment and credit history to customers;• Correct customer misunderstandings on Tala loan policies and terms;• Establish and maintain caring relationships with customers, determine reasons for non-payment and engage in negotiations to bridge business and customer needs;• Set up payment plans and follow-up schedules;• Escalate and document problems with customer identification information. • Understand and explain benefits of repayment and credit history to customers;• Correct customer misunderstandings on Tala loan policies and terms;• Establish and maintain caring relationships with customers, determine reasons for non-payment and engage in negotiations to bridge business and customer needs;• Set up payment plans and follow-up schedules;• Escalate and document problems with customer identification information.
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Photographer
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Jun 2019 - Dec 2019
1. Ensuring that training and development is implemented as per the organizational policy and that the personnel have the required skills and competencies. 2. Liaising with clients and colleagues and meeting project teams to consider advertisingrequirements.3. Capturing, editing and pre-editing images to ensure they are high quality and properly color corrected. 1. Ensuring that training and development is implemented as per the organizational policy and that the personnel have the required skills and competencies. 2. Liaising with clients and colleagues and meeting project teams to consider advertisingrequirements.3. Capturing, editing and pre-editing images to ensure they are high quality and properly color corrected.
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Kenya Broadcasting Corporation (KBC)
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Kenya
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Media Production
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200 - 300 Employee
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News Reporter
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Oct 2018 - Jun 2019
• Co-ordinate with news editors and fellow reporters to develop story ideas for report writing;• Maintain relations with all news sources on a daily basis to develop story ideas and compile appropriate reports;• Reporting - Discovering relevant facts and presenting the important facts and weaving a comprehensive story.• Feature writing - Writing analysis of a certain topic in an inventive and compelling way. • Co-ordinate with news editors and fellow reporters to develop story ideas for report writing;• Maintain relations with all news sources on a daily basis to develop story ideas and compile appropriate reports;• Reporting - Discovering relevant facts and presenting the important facts and weaving a comprehensive story.• Feature writing - Writing analysis of a certain topic in an inventive and compelling way.
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Education
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Philanthropy University
Organizational Leadership -
Jomo Kenyatta University of Agriculture and Technology
Mass communication, Mass Communication/Media Studies -
Nairobi Institute of Business Studies
International Computer Driving License