Experience

Hop Lun

• Hong Kong
• Textile Manufacturing
• 400 - 500 Employee

• Supplier Management Supervisor

  • Apr 2021 - Present

  • Recognized for dedication to first-class product delivery, successfully promoted as a Supplier Management Supervisor in Apr 2021, streamlining internal logistics to spur strong client loyalty.• Optimize key internal processes, such as sample & prototype creation, supplier allocation, and cost control, enhancing product delivery times by 87% and reducing material costs by 15% in 2021. • Supervise a 6-member team to navigate sample and bulk product arrangement constraints, updating standard operating procedures to raise workplace productivity and meet major deadlines.• Conduct in-depth vendor assessments to establish sustainable partnerships with over 100+ global suppliers in Bangladesh and Indonesia, enabling smooth product distribution and arrangement.• Liaise closely with senior management to pinpoint and address operational pitfalls, undertake seasonal performance evaluations to translate key customer pain points into new growth strategy. Show less

• Merchandiser Supervisor

  • Nov 2020 - Present

  • Championed premier customer service across 10+ years, managed prompt client correspondence to handle all complaints, such as interior mix-up issues, rebuilding long-term customer confidence.• Charged with chief oversight of sample arrangement processes, including development, fitting, prototyping, and testing, lifted sample development rates by 8% to simplify bulk production stages.• Sustained robust working relationships with 4+ primary customers, sourced and provided alternate material options to satisfy product design and cost requirements, surpassed annual order quotas.• Spearheaded a culture of collaborative success, cross-functionally liaised with global sales teams in Bangladesh and Indonesia to spur timely product deliveries, increasing sales revenue by 15%. Show less



Dongguan Kingspeed Pet Accessories Co., Ltd.

• Dongguan

• Manager Merchandiser

  • Mar 2017 - Nov 2020

  • Entrusted with management of a 4-member merchandising team, led detailed meetings and workshops to maintain company-wide alignment with critical customer and market strategies. • Promoted timely interdepartmental communication between the CEO and research & development, customer service, and design teams to mitigate risks across all sampling and prototype steps. • Upheld stringent adherence to high-quality product standards across the entire production line, cooperating with Engineering and Quality teams to resolve all technical and quality issues. • Served as a market leader across 3 years, nurturing long-term rapport with renowned companies, such as BMW and Disney, to deliver innovative products, improving global brand recognition. Show less



Dongguan QiuXia Leather Company

• 广东, 中国

• Senior Merchandiser

  • May 2016 - Mar 2017

  Category : Genuine cowhide leather/ Cow suede/ Nubuck/ Patent leather Brands: Mango/ ARMANI/ Zara..... • Facilitated efficient product development over 1-year, fostering close communications with 10+ tannery workshops, inspected finished leather samples to ensure excellent product quality. • Foresaw and addressed logistical inefficiencies within order and sampling processes in liaison with the product development Manager, coordinated bespoke strategy to reduce production times. Category : Genuine cowhide leather/ Cow suede/ Nubuck/ Patent leather Brands: Mango/ ARMANI/ Zara..... • Facilitated efficient product development over 1-year, fostering close communications with 10+ tannery workshops, inspected finished leather samples to ensure excellent product quality. • Foresaw and addressed logistical inefficiencies within order and sampling processes in liaison with the product development Manager, coordinated bespoke strategy to reduce production times.



Yiwu Hua'ertai Handbag & Suitcase Factory

• Dongguan & Yiwu

• Developer/ Order Coordinator

  • Nov 2013 - Apr 2016

  Category : Fashion Handbag Brands: Zara/ Macy/ JCPenney/ Satchel & Page..... • Piloted advanced solution discovery initiatives, escalated client-requested designs to an in-house research & development department to develop new product options, lifting order requests by 20%. • Took initiative to expedite sample request processes for global business brands, such as Zara, Macy, and JCPenney, meticulously processing incoming orders to fulfill key client demands. Category : Fashion Handbag Brands: Zara/ Macy/ JCPenney/ Satchel & Page..... • Piloted advanced solution discovery initiatives, escalated client-requested designs to an in-house research & development department to develop new product options, lifting order requests by 20%. • Took initiative to expedite sample request processes for global business brands, such as Zara, Macy, and JCPenney, meticulously processing incoming orders to fulfill key client demands.