Lucy Holmes
Account Director at Egress Software Technologies- Claim this Profile
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Bio
Laura Lewis, PhD
Lucy is an absolute pleasure to work with. She has a real knack for thoroughly understanding a customer's needs (both from an account management perspective and a product development perspective), and articulating this clearly and concisely to other parts of the business. She is always coming up with new ideas to improve her area of the business and others. Between her enthusiastic and supportive attitude and her creative and intelligent approach to asking insightful questions, she was always one of the first people I'd go to to stress-test new ideas, and particularly the impact they might have on user experience. I would recommend her very highly as part of any team.
Laura Lewis, PhD
Lucy is an absolute pleasure to work with. She has a real knack for thoroughly understanding a customer's needs (both from an account management perspective and a product development perspective), and articulating this clearly and concisely to other parts of the business. She is always coming up with new ideas to improve her area of the business and others. Between her enthusiastic and supportive attitude and her creative and intelligent approach to asking insightful questions, she was always one of the first people I'd go to to stress-test new ideas, and particularly the impact they might have on user experience. I would recommend her very highly as part of any team.
Laura Lewis, PhD
Lucy is an absolute pleasure to work with. She has a real knack for thoroughly understanding a customer's needs (both from an account management perspective and a product development perspective), and articulating this clearly and concisely to other parts of the business. She is always coming up with new ideas to improve her area of the business and others. Between her enthusiastic and supportive attitude and her creative and intelligent approach to asking insightful questions, she was always one of the first people I'd go to to stress-test new ideas, and particularly the impact they might have on user experience. I would recommend her very highly as part of any team.
Laura Lewis, PhD
Lucy is an absolute pleasure to work with. She has a real knack for thoroughly understanding a customer's needs (both from an account management perspective and a product development perspective), and articulating this clearly and concisely to other parts of the business. She is always coming up with new ideas to improve her area of the business and others. Between her enthusiastic and supportive attitude and her creative and intelligent approach to asking insightful questions, she was always one of the first people I'd go to to stress-test new ideas, and particularly the impact they might have on user experience. I would recommend her very highly as part of any team.
Credentials
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BA in History
The University of York
Experience
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Egress Software Technologies
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United Kingdom
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Software Development
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200 - 300 Employee
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Account Director
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Feb 2022 - Present
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Key Account Manager
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Jan 2021 - Feb 2022
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Senior Account Executive
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Sep 2019 - Jan 2021
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Lavanda
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United Kingdom
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Software Development
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1 - 100 Employee
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Head of B2B Account Management
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Jan 2019 - Sep 2019
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Head Of Account Management
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Jan 2018 - Jan 2019
Lavanda is a UK proptech startup shaping the future of residential lettings and property management by putting the sharing economy at its heart. We combine luxury hospitality, technology and value-added services to optimise yield for London property owners. (www.lavanda.com)Building and managing Lavanda's Account Management team to ensure customer satisfaction and optimal client experience. Advising clients on Lavanda's technology, strategy and approach to the short let market and sharing economy. Show less
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Account Manager
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May 2017 - Jan 2018
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Lloyds Bank
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United Kingdom
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Banking
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700 & Above Employee
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On-call Customer Service Assisstant
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Mar 2015 - May 2017
Delivering excellent customer service to Lloyds bank customers in branch.Ensuring customer service satisfaction.Representing Lloyds Bank values and beliefs.
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Banking Hall Manager
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Mar 2015 - May 2017
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Chevin Golf Club
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Spectator Sports
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1 - 100 Employee
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Bar Staff
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Oct 2012 - Sep 2014
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Flint Bishop
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United Kingdom
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Legal Services
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100 - 200 Employee
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Work experience
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May 2010 - May 2010
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Education
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2013 - 2016
University of York
Bachelor of Arts (B.A.), History -
2007 - 2016
The Ecclesbourne School
Pyschology, Modern History, English Literature.
Community
