Lucy Hetherington

Business Administrator at Flo's - The Place in the Park
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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Experience

    • United Kingdom
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Business Administrator
      • Mar 2022 - Present

      As part of the Operations Team I support the work of the Management Team to develop, implement and maintain administrative and financial systems, and work to keep these systems up to date. Day to day management of facilities, health and safety and room bookings. As part of the Operations Team I support the work of the Management Team to develop, implement and maintain administrative and financial systems, and work to keep these systems up to date. Day to day management of facilities, health and safety and room bookings.

    • United Kingdom
    • Non-profit Organizations
    • 700 & Above Employee
    • Area Events Manager
      • Jan 2017 - Mar 2022

      Responsible for a portfolio of mass-participation running and obstacle events; ownership of all elements of event planning, promotion and delivery, including health and safety, participation and expentiture targets, volunteer recruitment and supplier management. Responsible for a portfolio of mass-participation running and obstacle events; ownership of all elements of event planning, promotion and delivery, including health and safety, participation and expentiture targets, volunteer recruitment and supplier management.

    • United Kingdom
    • Education Management
    • 700 & Above Employee
    • Contracts Officer
      • Mar 2016 - Dec 2016

      Acting as single point of contact for internal and external stakeholders regarding all matters relating to contracting with Executive Education contributors; providing both colleagues and contributors with appropriate advice, documentation, information and procedural guidance on contract policies, terms and conditions.

    • Programme and Events Coordinator (Maternity contract)
      • Aug 2015 - Mar 2016

      Working within the Accredited Programmes team I coordinated postgraduate diploma courses for part time, executive-level students. I was responsible for pre-programme planning and all elements of the day-to-day running of the diplomas, always ensuring an exceptional level of service to programme participants.

    • United Kingdom
    • Non-profit Organizations
    • 700 & Above Employee
    • Events Assistant
      • May 2015 - Nov 2016

      Working through the Charity's summer and autumn events season, I supported the delivery of their Race for Life, Pretty Muddy, Shine and Tough10 fundraising events. Roles and responsibilities included course setup, and management of course marshals during the event; obstacle management; management of the event site, including start and finish areas and stage management; coordination and management of large numbers of volunteers; liaison with suppliers, contractors and event participants. Working through the Charity's summer and autumn events season, I supported the delivery of their Race for Life, Pretty Muddy, Shine and Tough10 fundraising events. Roles and responsibilities included course setup, and management of course marshals during the event; obstacle management; management of the event site, including start and finish areas and stage management; coordination and management of large numbers of volunteers; liaison with suppliers, contractors and event participants.

    • Conference and Events Coordinator
      • Apr 2013 - Aug 2015

      At Lincoln College I was responsible for the College’s conference, summer school, B&B and events activity, acting as the main point of contact from initial enquiry, through the running of the event, to final invoicing. During my time with the College I was responsible for developing and maintaining excellent relations with existing clients; demonstrating agility in responding to their changing requirements. It was also important to cultivate relationships with new clients, negotiating conference packages for anything from a 6-week residential conference, to an intimate dinner party. Show less

    • United Kingdom
    • Real Estate
    • 1 - 100 Employee
    • Property Manager
      • Nov 2010 - Apr 2013

      Ethical Property is a social business which operates multiple centres across the UK, providing office space to charities and voluntary groups. I was responsible for the day-to-day property management of Ethical Property's Oxford building, acting as first point of contact for tenant queries, issues and concerns; providing a high level of service which met the social, environmental and financial objectives of the company.

    • Operations Assistant
      • Aug 2009 - Oct 2010

      As Operations Assistant I was responsible for coordinating the central processes for tenants moving into, and out of, Ethical Property’s 18 centres. This involved being proactive and efficient in sharing information across the Company in order to ensure smooth transitions regarding tenancy arrangements. The role required a very high level of accuracy and attention to detail while working to strict deadlines, as well as very good numeracy skills.

Education

  • Northumbria University
    Postgraduate Diploma, Real Estate Management
    2008 - 2009
  • Northumbria University
    Bachelor’s Degree, Sociology and Social Policy
    2005 - 2008

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