Experience

BFI Canada Inc.

• Canada
• Environmental Services
• 100 - 200 Employee

• Sales Account Representative

  • Feb 2007 - Present

  Position summary; primary responsibility is to create and to develop on-going business relationships with our business clients. Also to generate and maintain a credible forecast for accounts and territories and provide this information on a regular basis to Senior Management. To serve as the primary customer contact for technical and business issues for those accounts and assigned territories. Responsibilities include *provide superior customer service to maximize customer satisfaction * maintain in-depth knowledge of our clients visions and needs for waste and recycling * represent our client and their investments in a professional and compliant manner * work closely with their Facily Manager to ensure our client receive a high level of service * increase revenue by generating sales from new and existing customers in the appointed area * responsible and accountable for identifying, qualifying,and closing accounts requiring the relevant products and services * develop and implement a sales plan for key accounts aimed at achieving and exceeding sales turnover and financial turnover * target new business accounts and opportunities as well as existing accounts * develop and implement a strategy for customer field visits and contacts * foster long-term business relationships and, where appropriate and approved, collaborative projects with key individuals or groups within these key accounts * prepare and participate in business reviews/forecasts for Regional Sales Management, to ensure a constant flow of information between the key accounts and the company * expedite the resolution of customer problems and complaints * analyze market's potential and determine the value of existing and prospective customer's value to the organization * supply management with oral and written reports on customer needs, problems, interests, competitive activities and potential for new products and services * Show less