Experience

British Pregnancy Advisory Service (BPAS)
• United Kingdom
• Hospitals and Health Care
• 100 - 200 Employee
• Datix and Risk Data Manager

  • Jun 2021 - Present

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust
• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee
• Risk Systems Manager

  • May 2018 - Jun 2021


NHS Improvement

• United Kingdom
• Hospitals and Health Care
• 200 - 300 Employee

• Patient Safety Reporting Lead

  • May 2009 - May 2018

  Working autonomously, I provide expert guidance to organisations, enabling them to send regular, high quality data to the National Reporting and Learning System (NRLS) which is used by NHS England to improve patient safety across the NHS. • Establish and maintain productive working relationships with LRMS administrators and Risk Managers at NHS organisations in England and Wales. • Work with organisations to set up LRMS’s, providing advice for web based reporting and ensuring accurate NRLS dataset code mapping • Diagnose and resolve problems experienced by users in a timely manner, enabling organisations to continue to report regularly and accurately • Create easy to use NRLS reporting guides for organisations, reducing numbers of enquiries • Produce measurable increases in completeness and accuracy of data sent to the NRLS • Interpret the findings from the NPSA’s benchmarking patient safety reports for organisations which resulted in an increased understanding of their own data • Collaborate with stakeholders and colleagues in order to identify ways of improving the accuracy of monitoring patient safety • Designed and developed an Organisation Reporting Scorecard of key data quality standard indicators for the NPSA which allowed monitoring of NHS organisations’ reporting activity and prioritising of improvement action • Embraced the use of WebEx as a new form of communication with Organisations, leading to reduction in travel costs Show less



Northamptonshire Healthcare NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Datix Lead

  • Nov 2005 - May 2009

  Responsible for Trust-wide implementation of DatixWeb and training in its use; administration and configuration of Datix and production of incident analysis reports. • Project managed the pilot and Trust-wide implementation of DatixWeb • Designed and delivered electronic incident report training to 102 staff members, 95% rating it good to excellent • Audited the data input during 3 month pilot, formulating various solutions to problems identified • Used change management skills to overcome some resistance to use of new system • Administered, configured and ensured timely upgrading of Datix • Produced quarterly Directorate level reports analysing trends and hotspots for Ward managers and presentation at Governance and Health and Safety Committees using incident, complaint, PALS and risk register modules • Responsible for reporting patient safety incidents to the NRLS, ensuring accuracy and completeness of data • Acquired extensive knowledge of various risk management procedures, including incident reporting, CQC Standards, Serious Untoward Incident reporting, complaints and claims procedures • Completed Datix Group Training courses in Advanced Administration and Setup, Advanced Reporting and Risk Register Show less



West Midlands Cancer Intelligence Unit

• Cancer Registration Data Quality Assistant

  • Jun 2002 - Nov 2005

  • Input/extraction of data on cancer registration database • Management of data validation and audit projects • Volunteered to attend multi-disciplinary meetings for data collection project • Input/extraction of data on cancer registration database • Management of data validation and audit projects • Volunteered to attend multi-disciplinary meetings for data collection project



Forensic Science Service

• Law Enforcement
• 200 - 300 Employee

• Assistant Forensic Scientist

  • Oct 1998 - Jun 2002

  • Analysis of DNA profiles using specialist computer software and laboratory procedures • Volunteered to assist with management of new nightshift working at laboratory in Huntingdon for 4 weeks • Analysis of DNA profiles using specialist computer software and laboratory procedures • Volunteered to assist with management of new nightshift working at laboratory in Huntingdon for 4 weeks