Experience

BriefYourMarket

• United Kingdom
• Software Development
• 1 - 100 Employee

• Head of Customer Success

  • Jun 2022 - Present

  Data2Value is a group of businesses specialising in providing valuable marketing insight, alongside platforms which help businesses monetise and maximise returns from their data sets Responsible for the growth and maintenance of business revenue by leading the team to deliver excellent customer service, understanding the customer’s needs, and highlighting their return on their investment. Delivering and improving process to deliver exceptional value for customers Creating and delivering a proactive strategy to customer growth. Increase usage through data2value systems Reduce cancellations and increase MRR of all products through Customer Success



Reach plc

• United Kingdom
• Technology, Information and Media
• 700 & Above Employee

• Group Head of Business Development (Reach PLC previously Local World)

  • Jan 2019 - May 2022

  Implementing and delivering the Business Partnership strategy across the group and developing additional revenue streams across the Editorial Revenue and Specialist Content departments.Project management.Delivering audience and increasing engagement across niche sites.Securing engaging, audience delivering content for newsletter.

• Consumer Sales Director, East Midlands

  • Jan 2017 - Jan 2019

  Overall management responsibility for driving and delivering revenues through circulation, business partnerships, promotions, regional events and other consumer areas across the region.Driving audience development, including consumer marketing, to maximise print volumes.



Local World Media

• United Kingdom
• Book and Periodical Publishing
• 1 - 100 Employee

• Regional Newspaper Sales Director: Local World: Derbyshire & East Staffordshire

  • Sep 2014 - Jan 2017

  Regional Newspaper Sales Director Local World: Derbyshire and East Staffordshire. Experienced senior manager, responsible for maximising the sales operation, departmental budgets, audit compliance, customer service, stock control, sales, promotions and marketing and contributing to the overall development of the company.

• Newspaper Sales Manager. Local World: Derbyshire and East Staffordshire

  • Dec 2013 - Sep 2014

  Senior manager, responsible for maximising the newspaper sales operation, departmental budgets, audit compliance, sales, promotions and marketing, contributing to the overall development of the company.



Derbyshire Live

• United States
• Media Production
• 1 - 100 Employee

• Newspaper Sales Manager

  • Aug 2005 - Dec 2013

  Responsible for formulating and executing departmental budgets, sales and performance targets. Managing promotions, home delivery, canvassing, field teams and regional call centre.• Management of a team of up to 60 staff, including regional call centre.• Managing change, including operational changes• Leading and developing a team to achieve sales and revenue targets• Driving sales and revenues• Management and development of key accounts

• Retail Sales Manager

  • Jul 2003 - Aug 2005

• Retail Sales Supervisor

  • May 2001 - Jun 2003

• Telesales Supervisor

  • Feb 2000 - May 2001

• Telesales Executive

  • Jun 1999 - May 2001