Lucy Fields

Test Manager at Hitachi Solutions Europe
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Contact Information
us****@****om
(386) 825-5501
Location
Wigan, England, United Kingdom, UK

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Experience

    • United Kingdom
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Test Manager
      • May 2022 - Present

    • Lead Test Consultant
      • May 2019 - May 2022

    • Senior Test Consultant
      • May 2018 - May 2019

    • Test Consultant
      • Feb 2017 - May 2018

    • United Kingdom
    • Staffing and Recruiting
    • 400 - 500 Employee
    • Payroll SME
      • Feb 2016 - Feb 2017

    • Service Delivery Team Leader
      • Jul 2014 - Feb 2016

      Leading a developing a team of fourteen payroll administrators through 60 multi-currency weekly, bi weekly and monthly payrolls. Ensuring the team are well driven, highly motivated, working to high standards and consistently meeting deadlines.Key Achievements• Nominated for employee of the quarter for November to February 2015/2016• Motivating the team, the achieve high standards and hit weekly and monthly targets• Implementation of new payroll services to new clients when needed• Implementing new payroll timetables to suit the different pay frequencies• Project managing year end related activities• Maintaining excellent relationships with internal and external clients• Personal completion and leading the team through a 14 week perform programme to introduce a new way of working and changing behaviours within the Company• Developing a restructure of the team to enable the efficient allocation of resources and the effectiveness of individuals work loads Show less

    • Payroll Coordinator
      • Sep 2013 - Jun 2014

      Providing payroll support to the Customer Service Department, the Payroll representative for any payroll issues that the customer service department are challenged with. This included PAYE issues for contractors, client specific payroll advice when required.Key Achievements• Creating a reporting process for the Customer Service Department to deliver key reports to various departments throughout the business that is embedded in the current Quality Management process.• Maintaining strong relationships between Fircroft and the Client• Improving the accuracy rate for the manual processing of timesheets and expenses through reporting the root cause Payroll Manager. Show less

    • Payroll Administrator
      • Jan 2012 - Aug 2013

      Part of a team of 16 payroll administrators and responsible for two weekly and one monthly payroll for over 500 contractors for Aberdeen and Tanzania payrolls.Key Achievements• Successfully implementing a new client into an existing weekly payroll schedule• On boarding 60 new candidates into the payroll system with minimal errors• Key relationships with internal and external customers

    • United Kingdom
    • Facilities Services
    • 200 - 300 Employee
    • Payroll Administrator
      • Jul 2011 - Jan 2012

      Assisting the Payroll Team with processing timesheets and expenses for multiple clients across the UK. Main responsibilities involved processing new starters and leavers paperwork, generating timesheets for all period contracted to and preparing the individual candidates for payment. Assisting the Payroll Team with processing timesheets and expenses for multiple clients across the UK. Main responsibilities involved processing new starters and leavers paperwork, generating timesheets for all period contracted to and preparing the individual candidates for payment.

    • United Kingdom
    • Civil Engineering
    • 700 & Above Employee
    • Payroll/HR Administrator
      • Jun 2005 - Jun 2011

      Part of a team of 16 payroll administrators and responsible for two weekly and one monthly payroll for over 500 contractors for Aberdeen and Tanzania payrolls. Key Achievements • Successfully implementing a new client into an existing weekly payroll schedule • On boarding 60 new candidates into the payroll system with minimal errors • Key relationships with internal and external customers Part of a team of 16 payroll administrators and responsible for two weekly and one monthly payroll for over 500 contractors for Aberdeen and Tanzania payrolls. Key Achievements • Successfully implementing a new client into an existing weekly payroll schedule • On boarding 60 new candidates into the payroll system with minimal errors • Key relationships with internal and external customers

Education

  • University of Worcester
    Foundation Degree, Payroll Management
    2013 - 2016
  • Warrington Collegiate
    HNC, Business Management
    2010 - 2012
  • Deanery High School
    GCSE
    1996 - 2001

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