Experience

UTAX (UK) Ltd

• United Kingdom
• Retail Office Equipment
• 1 - 100 Employee

• Head of HR, Facilities & Legal Compliance

  • May 2019 - Present

  Developing the HR strategy and operations across the whole of the business in support of the organisation’s aim, which is to attract, develop and retain the best people, while also overseeing payroll and facilities management. Leading on legal compliance and health and safety policies, procedures, and practices. Developing processes and metrics that support the achievement of the Company’s business goals, in accordance with employment law, safety and compliance regulations, and company policies, while ensuring any risk to the business is minimised. Developing the company strategy and managing department budgets, ensuring the strategy and plans of the business are executed in a timely, thorough, and cost-effective manner. Show less



Defense Contractor

• United States
• Construction

• HR Services Manager

  • Mar 2018 - May 2019

  Leading a team of administrators delivering HR transactions across the employment lifecycle, from offer to end.Driving a high performance, customer focused approach to HR service delivery, strengthening relationships with key stakeholders such as Payroll, IT and Security.Developing HR processes and ensuring all transactions are compliant with internal process and legislative requirements.Partnering with the HR and Finance management teams, leading on business wide projects when required. Show less

• HR Service Development Manager

  • Aug 2017 - Feb 2018

  Providing project management and support across a range of HR process and continuous improvement workstreams.



OpenText

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• HRIM Specialist

  • Jun 2015 - Jun 2017

  SAP and SuccessFactors Maintenance: Reviewing, testing and implementing system enhancements and upgrades, including scoping new configurations for acquisitions.Systems Support: Providing support for HR Services, HR Business Partners, and employees on all HR systems - SAP, SuccessFactors, Employee and Manager Self Service.Projects: Managing and collaborating in various global HR projects, such as global acquisitions, HRS process improvements, improving internal HR electronic filing.Regular and Ad Hoc Reporting: Writing, maintaining and supporting a variety of reports using SAP and Excel. Helping to maintain data integrity in systems by running queries and analysing data.Training: Training HR Services, HR Business partners, and employees on using HR systems. Developing and maintaining procedures and supporting documentation. Show less

• HR Advisor

  • Dec 2014 - May 2015

  Handling employee relations matters efficiently and effectively, managing casework and projects relating to discipline, grievance, bullying and harassment, mediation, absence management, engagement, capability and organisational change.



Care UK

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• HR Recruitment Analyst

  • Aug 2014 - Dec 2014

  Responsibilities: • Providing weekly and monthly analysis to Resourcing senior management and Healthcare business directors • Driving ongoing process improvements in the department, increasing efficiency and improving recruitment metrics, as well as monitoring Recruiters targeted KPIs • Analysing recruitment budgets, such as agency fees, advertising spend, and recruiter overheads • Coordinating on-going projects, including candidate engagement and social media strategy Key Achievements: • Initiating a number of process improvements, including reducing the administrative tasks for recruiting team to improve performance • Introducing a new post-offer process, driving down the completion time of pre-employment checks • Improving the monthly reporting, by creating a fully-automated monthly dashboard of recruitment metrics, using advanced functions and macros; significantly reducing the time taken to produce regular senior leadership presentations and ensure immediate responses to urgent requests for analytics • Redesigning Senior Leadership presentations, to better engage the stakeholders with the data Show less



Microsoft

• United States
• Software Development
• 200 - 300 Employee

• Global HR Analyst

  • May 2014 - Aug 2014

  Responsibilities:• Providing ad hoc reporting to the Global HR community for the Sales & Marketing division within the EMEA time zone• Analysing trends of data requests, in order to enhance the self-service reporting model• Liaising with the IT department on creating new HR Tools and improving existing tools, driving efficiency and increasing usability throughout the HR community• Providing regular reporting and analysis to support global HR projects, such as quarterly & mid-year people review discussions, the annual reward cycle, and the annual employee survey• Coaching the global HR community on the self-service model, including one-on-one or group training sessions on all new and existing HR tools as required Key Achievements:• Improving the efficiency of the monthly reporting, by including macros, imbedded formulas, and mail merges, in order to automate the output (for example: HR dashboards and monthly scorecards)• Identifying trends in some key HR metrics and recommending corrective action, used by the HR Manager and Resourcing teams to facilitate a reversal of the trends• Creating innovative output for HR reports, facilitating the management of the year-end performance review process and other deadlines throughout the year. Numerous feedback was received on the popularity of the new reports, and the completion rates for these processes have all improved• Designing a dynamic, Excel-based Succession Planning Tool for UK HR team, enabling the HR Managers to have real-time information of successors & incumbents. • Positive feedback received from peers, HR Leadership Team, HR Director, and UK Managing Director, including phrases such as “proactive partnership”, “rich analytics”, “attention to detail”, “effort and dedication, not to mention creativity” Show less

• UK HR Analyst

  • Jul 2012 - Apr 2014

  Providing HR insight and analysis to the Microsoft UK subsidiary.Using advanced Excel skills and internal tools to report on HR data, and presenting insight and solutions to my key stakeholders through various delivery methods, including MS PowerPoint.Harnessing my creativity within projects to provide meaningful impact from the data.



Yell

• United Kingdom
• Advertising Services
• 700 & Above Employee

• Assistant HR Manager

  • Nov 2011 - Jul 2012

  • Processing HR and Payroll administration, to high levels of accuracy and within strict deadlines• Deputising when required with day-to-day management of the team• Working closely with the HR Business partners and Payroll Manager on business initiatives• Providing regular reporting on various employee data to all areas of the business and external suppliers, using SAP and Excel• Building a good working relationship with key customers, such as Payroll, HR Recruitment Team and the HR Consultants Show less

• HR Shared Services Manager (maternity cover)

  • Mar 2011 - Oct 2011

  • Managing a team of 8 individuals, dedicated to providing excellent customer service levels within challenging deadlines.• Liaising with key stakeholders, including senior management, across all business units• Designing and providing intricate SAP and Excel reports to the business and external suppliers on a regular basis, including financial reports such as monthly headcount and annual P11d reports, using advanced formulas and pivot tables• Coaching the team to ensure the individual and team objectives are met• Challenging existing practices and implementing changes, focusing on customer service and cost effectiveness• Ensuring all actions are compliant with strict audit requirements• Creating, amending, and publishing new and existing employment policies using Adobe Acrobat, using advanced formatting Show less

• Assistant HR Manager

  • Jun 2007 - Feb 2011

  • Processing HR and Payroll administration, to high levels of accuracy and within strict deadlines• Deputising when required with day-to-day management of the team• Working closely with the HR Business partners and Payroll Manager on business initiatives• Providing regular reporting on various employee data to all areas of the business and external suppliers, using SAP and Excel• Building a good working relationship with key customers, such as Payroll, HR Recruitment Team and the HR Consultants Show less



Hampshire County Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Assistant HR/H&S Manager

  • Sep 2001 - Jun 2007

  HR Services management of a team of 5 HR Administrators, HR and Payroll administration including the migration from CICSPAY to SAP, Health & Safety compliance and investigations. HR Services management of a team of 5 HR Administrators, HR and Payroll administration including the migration from CICSPAY to SAP, Health & Safety compliance and investigations.