Lucy Balazs
Planning Coordinator at Workstories- Claim this Profile
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Bio
Jonathan Partridge
Lucy and I worked together on some complex projects, that were instigated purely by her taking the initiative to make contact with myself at Virgin Atlantic as a new client. Her professionalism and refreshing approach, quickly positioned the Company she was working for at that time, as a very valued supplier of quality products, providing substantial cost savings to the airline. I was sorry to see her move on, but remain in contact with Lucy, because she is also a very nice person. I would naturally have no hesitation in recommending Lucy to any Employer, as she will quickly adapt and provide quality and value wherever she goes.
Jonathan Partridge
Lucy and I worked together on some complex projects, that were instigated purely by her taking the initiative to make contact with myself at Virgin Atlantic as a new client. Her professionalism and refreshing approach, quickly positioned the Company she was working for at that time, as a very valued supplier of quality products, providing substantial cost savings to the airline. I was sorry to see her move on, but remain in contact with Lucy, because she is also a very nice person. I would naturally have no hesitation in recommending Lucy to any Employer, as she will quickly adapt and provide quality and value wherever she goes.
Jonathan Partridge
Lucy and I worked together on some complex projects, that were instigated purely by her taking the initiative to make contact with myself at Virgin Atlantic as a new client. Her professionalism and refreshing approach, quickly positioned the Company she was working for at that time, as a very valued supplier of quality products, providing substantial cost savings to the airline. I was sorry to see her move on, but remain in contact with Lucy, because she is also a very nice person. I would naturally have no hesitation in recommending Lucy to any Employer, as she will quickly adapt and provide quality and value wherever she goes.
Jonathan Partridge
Lucy and I worked together on some complex projects, that were instigated purely by her taking the initiative to make contact with myself at Virgin Atlantic as a new client. Her professionalism and refreshing approach, quickly positioned the Company she was working for at that time, as a very valued supplier of quality products, providing substantial cost savings to the airline. I was sorry to see her move on, but remain in contact with Lucy, because she is also a very nice person. I would naturally have no hesitation in recommending Lucy to any Employer, as she will quickly adapt and provide quality and value wherever she goes.
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Experience
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Workstories
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IT Services and IT Consulting
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Planning Coordinator
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Oct 2022 - Present
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Sales Executive
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Apr 2019 - May 2020
• Developing existing customer and new customer relationships, working closely within the sales department to drive new customer relations • Monitoring, measuring and analysis of KPI’s, working to achieve and exceed targets • Quoting customers and following up on quotes/sales opportunities • Attending trade exhibitions, conferences whilst networking and representing the Company• Organising sales visits/meetings globally to expand the Company’s global reach • Helping to develop our social media and marketing channels
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Rockwell Collins
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United States
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Aviation & Aerospace
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1 - 100 Employee
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Senior Customer Service Representative
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Sep 2015 - May 2018
Key Responsibilities- Manage 5 – 10 major accounts and several medium to small accounts- Monitor allocated major account performance - Develop close working relationships with key Customers- Develop cross functional teams within B/E Aerospace- Support sales to proactively seek opportunities to grow and develop revenues - Support Customer visits with Sales Manager - Support role to Sales Manager for specific programs - Communicate positively, professionally, and promptly with Customers.- Resolve order queries - Issue quotations; follow up to encourage Customers to place purchase orders.- Expedite order delivery as required by the Customer.- Resolve warranty issues and Customer returns.- Distribute weekly reports - Support corporate credit department in invoice query resolution.
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Customer Account Executive
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Nov 2014 - Aug 2015
Key Responsibilities- Responsible for all MRO accounts - Develop customer relationships, including cross selling and up selling- Create new business leads- Oversee projects and contracts- Liaise with cross functional engineering team- Process orders, invoices, debit notes and credit notes- Provide quotations- Provide telephone and online support for all customer queries- Provide AOG support outside normal working hours- Proactively liaise with engineering to ensure customer expectations are met- Pursue acceptance of quotations with appropriate follow up activity- Work with finance to resolve customer queries- Maintain customer data records- Attend trade show events- Travel to international customer sites to ensure strong business relationships
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Sales & Service Co-ordinator
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Sep 2012 - Nov 2014
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Education
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Redborne Upper School