Lucky Mathonsi

IT Support Technician at Thwack
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA
Languages
  • English -
  • Zulu -
  • Tsonga -
  • Sepedi -
Skills

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Bio

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Credentials

  • National Certificate in IT
    -
    Jan, 2008
    - Nov, 2024

Experience

  • Thwack
    • South Africa
    • Advertising Services
    • 1 - 100 Employee
    • IT Support Technician

  • iLogic Digital Agency
    • South Africa
    • Advertising Services
    • 1 - 100 Employee
    • IT Support Technician
      • Jul 2013 - Present

      • Provided support for phone and email requests in a professional and courteous manner• Installed and Configured mail clients on mobile devices• Resolved faults as soon as they occurred and escalated critical problems to the necessary authority to be resolved immediately.•LED Screen Technician (Outdoor screens)•Video Wall screen installations•Run Activation•Printer installation•Network Troubleshooting•Good knowledge of Windows 7, 8 & 10 operating systems.•Experience with Mac computers and OSX.•Experience configuring routers and switches.•Installing hardware and software.•Configuring new computers.•Assist with ordering and dispatch of stock.

Education

  • University of South Africa/Universiteit van Suid-Afrika
    Adv Diploma, Information Technology
    2016 - 2018
  • University of South Africa/Universiteit van Suid-Afrika
    National Diploma, Information Technology
    2011 - 2015
  • PC Training and Business College
    National Certificate, IT Support
    2008 - 2008
  • Amogelang
    Matric, High School/Secondary Diplomas and Certificates
    2005 - 2007

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