Lucio Mancebo

.NET Developer at Saritasa
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Contact Information
us****@****om
(386) 825-5501
Location
Argentina, AR
Languages
  • Spanish Native or bilingual proficiency
  • English Full professional proficiency
  • Portuguese Elementary proficiency

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Bio

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Credentials

  • Amazon Web Services Cloud Practitioner
    Amazon Web Services (AWS)
    Dec, 2021
    - Nov, 2024

Experience

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • .NET Developer
      • Jul 2022 - Present

      Working as a .NET developer, redeveloping a legacy application into a new web application using .NET Core 6 Skills involved: C#, ASP.NET Core API, VB.NET, .NET Framework WinForms, Entity Framework Core, PostgreSQL 14, SQL Server 2017, ASP.NET Identity - Writing new software, making modifications to existing software, and integrating software applications and modules in accordance with agreed upon specifications provided by others - Troubleshooting & bug fixing - Participating in code reviews - Creating and maintaining all required technical documentation / manual related to assigned components to ensure supportability. Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Software Engineer
      • Aug 2020 - Jul 2022

      Working as a Full Stack developer, supporting and developing new features for an internal web application. (Skills involved: C#, .NET MVC 5, SQL Server Information Services (SSIS), Java Springboot, Angular 13, SQL Server 2017, Bitbucket, Jenkins, CI/CD) - Writing new software, making modifications to existing software, and integrating software applications and modules in accordance with agreed upon specifications provided by others - Working under Scrum methodologies, including sprint planning, daily stand-up meetings, and retrospectives - Participating in code reviews - Providing technical support to operations team - Creating and maintaining all required technical documentation / manual related to assigned components to ensure supportability. Show less

    • IT Services and IT Consulting
    • 700 & Above Employee
    • .NET Developer
      • Dec 2019 - Aug 2020

      Working as a backend .NET developer for the tolling product development team, managed under agile methodology. (C#/Web API 2/NHibernate/Microsoft SQL Server) - Writing new software, making modifications to existing software, or integrating software applications and modules in accordance with agreed upon specifications provided by others - Creating and executing unit testing and integration testing ensuring module meets requirements - Debugging and bug fixing - Creating and maintaining all required technical documentation / manual related to assigned components to ensure supportability. Show less

    • Canada
    • Software Development
    • 700 & Above Employee
    • Full-Stack Developer
      • Jul 2017 - Dec 2019

      Working as a Full-Stack developer. Reporting directly to a global tax & accounting developing team, located in Ann Arbor, Michigan, managed under Scrum methodology.(C#/Web API 2/NHibernate/AngularJS+TypeScript)- Writing new software, making modifications to existing software, and integrating software applications and modules in accordance with agreed upon specifications provided by others- Creating and executing unit testing and integration testing ensuring module meets requirements- Performing peer code reviews- Providing technical support to operations team- Creating and maintaining all required technical documentation / manual related to assigned components to ensure supportability.- Participating in project planning sessions with team members to analyze development requirements, provide design options, and provide work breakdown and estimates of work. Show less

    • Full Stack .NET Developer
      • May 2015 - Jul 2017

      Working as a web developer for the tax & accounting SaaS product development team, managed under Scrum methodology (ASP.NET MVC / C#.NET / VB.NET / MS SQL) - Writing new software, making modifications to existing software, or integrating software applications and modules in accordance with agreed upon specifications provided by others- Creating and executing unit testing and integration testing ensuring module meets requirements- Providing technical support to operations team- Creating and maintaining all required technical documentation / manual related to assigned components to ensure supportability.- Participating in project planning sessions with team members to analyze development requirements, provide design options, and provide work breakdown and estimates of work. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Svc Delivery Consultant II – Application Developer
      • Oct 2011 - Apr 2015

      Working as a full-stack developer, designing, coding and maintaining tools. These were global internal applications for the HP Global Service Desk, and I was actively involved in all stages. Reporting to an organization based in Michigan, US.- Gathering requirements for new applications or changes- Designing, implementing and programming database side (MS SQL Server)- Back-end programming (.NET VB/C#)- Front-end programming (HTML, CSS, Javascript, JQuery, Ajax)- Working with stakeholders for User Acceptance Testing and sign off- Deployment in UAT and Production servers (Windows Server, IIS, MSSQL Management Studio) Show less

    • Svc Delivery Consultant I – Application Sustain
      • Nov 2010 - Oct 2011

      As part of the Application Design and Sustain team for the HP Global Service Desk, supporting tools (in-house and 3rd party like Avaya AIC, CMS Supervisor) used by the HP Global Service Desk. Also responsible for the Web and SQL servers that hosted many of those tools.- Supporting existing .NET web applications and coding new requirements- Automation of tasks (mainly VBA macros)- Coordinating and conducting deployments with programmers and DBAs- Administration of web servers (Windows Server 2003/2008) Show less

    • Service Desk Team Leader – General Motors account
      • Apr 2008 - Nov 2010

      Responsible for the performance of services to customers (24 x 7) of a 30 agents staff, ensuring that service levels are achieved in line with contracts and that customers’ expectations are met or exceeded Additionally, acting as focal point for GM Mexico IT department with monthly meetings with GM Mexico CIO.- Ultimate responsibility for ownership of all customers incidents or logged service requests - Track the incidents to conclusion in line with SLAs and quality standards- Manage critical customers incidents, associated to customer communication, activities and any appropriate escalations- Provide information about incidents analysis and KPIs- Build services relationship with client and conduct service reviews. Review performance reports, service improvements, service quality and processes- Provide management and performance reports- Client facing activities- Interview new hires Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Desk Technical Leader – General Motors account
      • Dec 2007 - Apr 2008

      Responsible for supporting the technical aspects of the Service Desk agent staff- Support and maintenance of agents’ software and hardware equipment- Maintenance of tool accesses- Generation and distribution of technical documents for the agent staff- Ownership of complex and critical incidents- Technical training of new hires

    • Service Desk Level 1 Agent – General Motors account
      • Aug 2006 - Dec 2007

      First level support for General Motor employees in Latinamerica.- Analysis, troubleshooting and remote resolution of Incidents (Windows OS, IBM Lotus Notes, MS Office)- Follow-up of cases dispatched to 2nd Level- Support of access issues to various platforms (Active Directory, SAP, Mainframe, AS400

Education

  • Colegio Salesiano Pio IX
    High School, Electronics Technician
    1994 - 1999
  • UADE
    Associate's degree in Software Development (3 years), Computer Software Engineering
    2016 - 2021

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