Lucio Gonzalez

Intake Specialist at Taxpayer Advocate Service
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Contact Information
us****@****om
(386) 825-5501
Location
Fort Worth, Texas, United States, US
Languages
  • English -
  • Spanish Native or bilingual proficiency

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Bio

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Experience

    • United States
    • Government Administration
    • 100 - 200 Employee
    • Intake Specialist
      • Jan 2022 - Present

    • United States
    • Financial Services
    • 200 - 300 Employee
    • Physical Security Threat Analysts
      • Dec 2020 - Apr 2021

    • United States
    • Construction
    • 1 - 100 Employee
    • TCP Designer
      • Aug 2019 - Dec 2020

    • United States
    • Financial Services
    • 700 & Above Employee
    • Security Operations Specialist
      • Dec 2013 - Apr 2018

      • Level 1 support for first cash financial service, Inc., IT environment to monitor the enterprise system management consoles for alerts and take appropriate action to confirm the validity of alert, and perform initial steps to resolve any incidents. .The primary responsibility of the role is to ensure that appropriate action is taken in response to events within the environment that have been identified as requiring attention, and as such have alerts generated for them within the event management console. • In charge of remote monitoring of First Cash Stores in the United States and Mexico via live audio and video. • Respond to security events in real time by manipulating the store security features to neutralize threat in which includes triggering audio alarms, deploying countermeasures and contacting local emergency responders. • Installing and programming of closed circuit television systems in light commercial organizations. • loss prevention Show less

    • Government Administration
    • 700 & Above Employee
    • 13B FA
      • May 2006 - Nov 2012

      U.S. Army, Fort Bliss, TX, Iraq • Served as a squad leader in a highly trained unit engaged in combat operations. Counseled and supervised personnel in the performance of duties. Delegated tasks to ensure timely completion of the mission. Distributed administrative and training documents. Taught classes on a variety of subject matter. Supervised maintenance on military vehicles and equipment. Trained in proper firearms safety and handling procedures. Deployed in support operation Iraqi Freedom. Received and executed combat orders. Received the Volunteerism Award for Community Service. • Cannon Crewmember and Served as a Vehicle Driver, Ammunition Specialist, Cannonner, Maintenance Technician, and Communications Equipment Operator. Determined Azimuth, read maps, and navigated heavy equipment and military vehicles over difficult and unchartered terrain. Operated Radio set. Serviced hydraulic, pneumatic, and electromechanical system. Assisted in the performance of reconnaissance training operations. Operated, and maintained communications equipment. Utilized maps and map overlays, evaluated terrain, and determined elevation. Performed and tested the NLOS-LS future weapons. • Supervises handling Transportation, accountability, and assists section chief in supervision of howitzer operation, maintenance, and training. And maintenance of the field artillery ammunition support vehicle. Supervise movement emplacement of the NLOS-LS section and trains, instructs, and supervise section personnel in the NLOS-LS procedures and firing. Responsible for the verification of safe firing data. Supervise the performance of operator, crew, and organizational maintenance on section vehicles. Assist platoon leader in the planning, preparation, and execution of collective training activities of the platoon. And serve as a master driver, land and ammo/master gunner for the Battalion. Show less

Education

  • DeVry University
    Master's degree, (MPM) Masters in Project Management
    2019 - 2020
  • DeVry University
    Bachelors, Bachelors in Technical Management (business intelligence and analytics)
    2017 - 2019
  • ITT Technical Institute-Arlington
    Associate's degree, Network and System Administration/Administrator
    2013 - 2015
  • WZ Wicklander Zulawski & Associates inc
    Certification, Security and Loss Prevention Services
    2016 -

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