Lucio Fideles

Onsite Hardware Engineer at DERMALOG Identification Systems GmbH
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Contact Information
us****@****om
(386) 825-5501
Location
Cavite, Calabarzon, Philippines, PH

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Experience

    • Germany
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Onsite Hardware Engineer
      • Jul 2019 - Present

      • Deployment of Land Transportation Management System • Perform Level 2 Support to all LTO office nationwide(Laser engraver issue and other Apps Issue)via remote • LTO site Installation of Laser Engraver and configuration. • Troubleshooting and repair of laser engraver (LTO Driver’s License). • Troubleshooting and repair of Handheld android POS(LTO LETAS system). • Create specifications and documents for components and local area network for LTO site. • Install Linux server for inventory system. • Ticketing system OTRS. • Configure Client VPN • Troubleshooting LTO VPN (Sophos red box) Show less

    • Philippines
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Techinical Support Lead L3
      • Jun 2016 - Jan 2018

      • Deployment and Techinical Support Team Lead• Installation of Vmware Server• Installation of Server Ubuntu Linux for Core Team and Client (local server , AWS)• Installation of network boot for Puregold POS Project (installation of linux OS and POS Software) • POS Client Remote Support and Installation • RnD Team for POS PC and POS Android• Weekly Schedule for Tech Team Deployment Plan• Hardware testing (printers,touch screen,barcode scanner,keyboard MSR)• Infrastructure for POS Team• Maintenance Servers for Core Team and Client• Installation of Mysql, Couchdb server.• Database backup/restore for client and Core Team.• Srcipting ,cron job, scheduled backup (linux) • Create automatic OS installation using network boot (linux)• Create automatic OS restore using network boot (linux)• Other skill in HTML,Electronic Board Repair Show less

    • Techinical Support Lead L3
      • Jun 2016 - Jan 2018

      • Deployment and Techinical Support Team Lead• Installation of Vmware Server• Installation of Server Ubuntu Linux for Core Team and Client (local server , AWS)• Installation of network boot for Puregold POS Project (installation of linux OS and POS Software) • POS Client Remote Support and Installation • RnD Team for POS PC and POS Android• Weekly Schedule for Tech Team Deployment Plan• Hardware testing (printers,touch screen,barcode scanner,keyboard MSR)• Infrastructure for POS Team• Maintenance Servers for Core Team and Client• Installation of Mysql, Couchdb server.• Database backup/restore for client and Core Team.• Srcipting ,cron job, scheduled backup (linux) • Create automatic OS installation using network boot (linux)• Create automatic OS restore using network boot (linux)• Other skill in HTML,Electronic Board Repair Show less

    • Philippines
    • Textile Manufacturing
    • 1 - 100 Employee
    • Consultant Network Admin
      • Mar 2014 - May 2016

      • Local File Server Ms 2008 server Maintenance. • OpenERP Server (Ubuntu Server) Maintenance • Website Server (Virtualbox) Maintenance • Firewall & Router Configuration & Maintenance • Local File Server Ms 2008 server Maintenance. • OpenERP Server (Ubuntu Server) Maintenance • Website Server (Virtualbox) Maintenance • Firewall & Router Configuration & Maintenance

    • Philippines
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • IT Administrator
      • Sep 2011 - Mar 2014

      • Incharge of Local Domain, Payroll Server, Data Server , Linux Pbx Telephone Server (Muntinlupa Plant & Laguna Plant)• Installation of Asterisk Server• Installation & Configuration of VOIP (Muntilupa & Laguna)• Vmware Server (Virtual Machine)• Incharge of all Laptop`s of Desktop Repair (Software and Hardware) Up to Component Level • Router configuration• FXS configuration for Pbx System• FXO configuration for Pbx System• Installation of WinXp, Win vista and Win 7 , Win 8 • Installation of Linux (Red had, Centos)• Ms Office Installation (2003,2007,2010)• MS 2003 Server Installation• Linux Installation• Set automatic Backup to all server• Email configuration• EDI (levis Software, APL Software) Barcoding System Installation and Technical Support • Laser engraver for fabric repair and maintenance• Desktop , Server and Laptop Preventive maintenance• Wifi Configuration and router restriction for user access to web• UPS preventive maintenance and Repair• Remote access configuration• Design Backup Power Supply for All Swicth and Hub• Veritas Backup Exec ver 8.60 Installation and Backup Setup (mammoth drive)(160Geg tape)• SIP phone connectivity to Pbx System (Nokia E – series )• Desktop and Laptop configuration as a telephone (local and outside line )• Anti – virus installation of testing all free anti virus software.• Network (WAN and LAN)• Board Repair (Motherboard,Laptop Board, Transferon Micoro contrroller) Show less

    • IT Administrator
      • Sep 2011 - Mar 2014

      • Incharge of Local Domain, Payroll Server, Data Server , Linux Pbx Telephone Server (Muntinlupa Plant & Laguna Plant)• Installation of Asterisk Server• Installation & Configuration of VOIP (Muntilupa & Laguna)• Vmware Server (Virtual Machine)• Incharge of all Laptop`s of Desktop Repair (Software and Hardware) Up to Component Level • Router configuration• FXS configuration for Pbx System• FXO configuration for Pbx System• Installation of WinXp, Win vista and Win 7 , Win 8 • Installation of Linux (Red had, Centos)• Ms Office Installation (2003,2007,2010)• MS 2003 Server Installation• Linux Installation• Set automatic Backup to all server• Email configuration• EDI (levis Software, APL Software) Barcoding System Installation and Technical Support • Laser engraver for fabric repair and maintenance• Desktop , Server and Laptop Preventive maintenance• Wifi Configuration and router restriction for user access to web• UPS preventive maintenance and Repair• Remote access configuration• Design Backup Power Supply for All Swicth and Hub• Veritas Backup Exec ver 8.60 Installation and Backup Setup (mammoth drive)(160Geg tape)• SIP phone connectivity to Pbx System (Nokia E – series )• Desktop and Laptop configuration as a telephone (local and outside line )• Anti – virus installation of testing all free anti virus software.• Network (WAN and LAN)• Board Repair (Motherboard,Laptop Board, Transferon Micoro contrroller) Show less

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Production Assistant
      • Jul 2008 - May 2009

      • In charge of stage equipment, pyrotechnic products and equipment, lighting equipment, set pieces, rigging and audio equipment and show related hardware. • Maintain Media Matrix (Software and Hardware) • Setup Band Equipment • Setup Professional Lights and Sound • Setup Digital Mixer • Maintain Network Connection to all Peavey Media Matrix Computer • Hardware Preventive Maintenance • Back Stage Staff During Production Show • Setup LCD Projector • Installation and Configuration of Digital Audio Processor • Sound Check for Band • Installation of digital Pro Audio Power Amplifier • Driverack Configuration & Installation Show less

    • United States
    • Travel Arrangements
    • 1 - 100 Employee
    • Production Assistant
      • Jul 2008 - May 2009

      • In charge of stage equipment, pyrotechnic products and equipment, lighting equipment, set pieces, rigging and audio equipment and show related hardware. • Maintain Media Matrix (Software and Hardware) • Setup Band Equipment • Setup Professional Lights and Sound • Setup Digital Mixer • Maintain Network Connection to all Peavey Media Matrix Computer • Hardware Preventive Maintenance • Back Stage Staff During Production Show • Setup LCD Projector • Installation and Configuration of Digital Audio Processor • Sound Check for Band • Installation of digital Pro Audio Power Amplifier • Driverack Configuration & Installation Show less

    • Techinical Support
      • Aug 2007 - Feb 2008

      • Incharge of Local Domain Dell Computer Server • Incharge of all Laptop`s of Desktop Repair (Software and Hardware) Up to Component Level • Veritas Backup Exec ver 10 Installation and Backup Setup • Router and Firewall Configuration • Wireless Access Point Configuration (WEP,SHARED,OPEN) • Maintain Internet Connection and Local Area Network • Windows98,2000pro & WindowsXP installation • NtServer 4.0 Installation • Maintain Windows 2003 server • Configure and Setup Microsoft Outlook 2003 • Setup Connection of Laptop to Wireless Access point • Incharge of Insatallation and support of all Barcode printer ,Barcode Scanner in China, Bangladesh , Pakistan and Vietnam. • Network Cabling • Printer Repair up to component level (Ink Jet,Laserjet,Dot Matrix) • Apache web server installation • MS II6 installation • Blackberry email configuration (CP) • Laptop and Desktop Board Repair Show less

    • Techinical Support Engr II
      • Jun 2001 - Aug 2007

      • Incharge of Domino Server , Local Domain Server • Create email account for new user • Lotus Notes Administratrion • Preventive Maintenance of all Computer`s and Server`s • Repair and Preventive Maintenance of Barcode Printer • Repair Circuit Boards (Lectra Printer,Sewing Machine,Power Supply,Motherboard)Up to Component Level • CCTV Installation and Repair • Give Support to all Front End User • Maintain Internet Connection and Local Area Network • Domino Server Installation • WindowsNT 4.0 Server Installation • Router Configuration • Windows98,2000pro & WindowsXP installation • Winproxy Installation & Configuration • Payroll System Installation & Support • Accpac System Installation & Support • Create Full Backup System for all Application & Database(Email,Payorll & EDI System-electronic data interchange) • EDI (EcVision,Xotrack Software) and Barcoding System Installation and Technical Support • Network LAN/WAN Configuration/Installation (TCP/IP,DHCP,Gateway,DNS,) • Design Backup Power Supply for All Swicth, Router and Hub • Veritas Backup Exec ver 8.60 Installation and Backup Setup (mammoth drive)(160Geg tape) • Microsoft OfficeXP Installation • Radmin and pcAnywhere installation and Configuration • Citrix Client Installation • Network Cabling • Printer Repair up to component level (Ink Jet,Laserjet,Dot Matrix) • Motherboard Repair Show less

    • Technical Support Engr
      • May 2000 - May 2001

      • Network LAN/WAN Configuration/Installation (TCP/IP) • POS Installation (Point Of Sale) • POS Hardware Repair • POS Terminal software installation • POS Technical Support • Computer Hardware RepairUp to Component Level • Network Cabling • Router Configuration • Windows 9xx and NT server Installation • PCanywhere installation and Configuration • Nestle Phil. Warehousing Management System (WMS) Technical Support • Circuit Board Repair Up to Component Level • Network LAN/WAN Configuration/Installation (TCP/IP) • POS Installation (Point Of Sale) • POS Hardware Repair • POS Terminal software installation • POS Technical Support • Computer Hardware RepairUp to Component Level • Network Cabling • Router Configuration • Windows 9xx and NT server Installation • PCanywhere installation and Configuration • Nestle Phil. Warehousing Management System (WMS) Technical Support • Circuit Board Repair Up to Component Level

    • Technical Support Engr
      • Jan 1995 - May 2000

      • POS Technical Support (Duty Free Phil, Subic Bay & Clark) • POS Installation (Point Of Sale) • POS Hardware RepairUp to Component Level • Network LAN/WAN Configuration/Installation (TCP/IP) • POS Terminal software installation • POS Technical Support • Repair POS Keyboard,Printer,VFD and Power Supply • NT Server Installation and Configuration • Repair of Handheld and Flatbed laser Scanner (SPectra) • Preventive Maintenance of Barcode Printer • CCTV Installation and Hardware Repair • Windows 9XX installation • Network Cabling • PCanywhere installation and Configuration • Flash Disk Testing • SIM Card and Reader Testing and Repair • Develop Hardware for Coca Cola Philippines Vendo Machine using SIM CARD (Free Paid System) • Circuit Board Repair Up to Component Level Show less

    • Information Technology & Services
    • 1 - 100 Employee
    • Research & Development Supervisor
      • May 1993 - Jan 1995

      • Research and Develop POS Hardware • Novell Installation and Configuration • Assemble POS Hardware and Repair (Applied Idea`s Own Design) • Circuit Board Repair Up to Component Level • Assemble Computer & OS Installation (MsDos 5 & 6, ) • Repair POS Keyboard,Printer,VFD and Power Supply • POS Installation (Point Of Sale) • POS Hardware Repair • POS Terminal software installation • POS Technical Support (Point Of Sale) • POS Hardware Quality Testing • KFC POS Technical Support • CLARK and SUBIC BAY DUTY Technical Support • Network Cabling • Windows 9XX installation • Preventive Maintenance of Barcode Printer in All Duty Free Outlet in Subic, Clark and Manila Show less

Education

  • Samar State University
    Batchelor of Science in Industrial Technology, Major in Electronics
    1990 - 1994

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