Experience

City of Cape Town

• South Africa
• Government Administration
• 700 & Above Employee

• Principal ERP Analyst

  • Jun 2022 - Present

• Senior ERP Analyst

  • Nov 2015 - Jul 2022

  Analyses business requirementsGathers, researches, interprets, and analyses business requirements, and recommends solutions across modules in an ERP stream to ensure that all functional requirements are met and that functional requirements deliver maximum benefits across functional areas within a specific ERP streamDevelops and delivers ERP solutionsResearches, interprets, considers, develops and delivers solutions for business and functional requirements across Modules in an ERP Stream to ensure that all business requirements are met for all process owners.Implements projects or portions of projects to ensure effective delivery of projects Maintains and develops skills to enable the provision of a relevant and professional service Participates in managing stakeholder relationships to ensure ongoing commitment of stakeholders Show less

• Business Analyst

  • Apr 2015 - Oct 2015

  TECHNOLOGIESMS Office 2010; MS Visio 2010; MS Project 2010; SharePoint; ISO 9001:2000 ; ISO 9001:2008 ; ISO 9000:2005; BPMN; SAP (HCM)PROFESSIONAL FUNCTIONSConduct/Perform problem analysis and identify and define the goal, objectives and scope of a projectIdentifying functional, informational and non-functional requirementsDeveloping a business case, including cost-benefit analysis, impact and risk analysisProcess modeling Applying project management and quality management principles.Engaging in problem solving using information gained from various sources such as research, data collection, consulting others within and external to the Organization.Analyze business requirements and opportunities for improvement (e.g., functional and technical requirements, information need, business processes) by conducting information-gathering sessionsActing as liaison between Business Improvement, System solutions and BusinessCOMMUNICATIONCo-coordinating and facilitating meetings with management, process owners and fellow project members to give or receive information on Business.Co-coordinating and facilitating working groups.ADMINISTRATIONDrawing up of correspondence to facilitate workshops, training and communications relating to Corporate BI Projects and other assigned business improvement projects, by drafting letters and reports to give information and resolve queries or problems.Responding to business enquiries and requests Show less

• Business Analyst

  • Feb 2012 - Mar 2015

  TechnologiesMS Office 2010; MS Visio 2010; MS Project 2010; SharePoint; ISO 9001:2000 ; ISO 9001:2008 ; ISO 9000:2005; BPMN; PROFESSIONAL FUNCTIONSConduct/Perform problem analysis and identify and define the goal, objectives and scope of a projectIdentifying functional, informational and non-functional requirementsDeveloping a business case, including cost-benefit analysis, impact and risk analysisProcess modeling Applying project management and quality management principles.Engaging in problem solving using information gained from various sources such as research, data collection, consulting others within and external to the Organization.Analyze business requirements and opportunities for improvement (e.g., functional and technical requirements, information need, business processes) by conducting information-gathering sessionsActing as liaison between Business Improvement, System solutions and BusinessCOMMUNICATIONCommunicating with Business as well as other internal stakeholders to work on issues of common interest and/ or to share information, byCo-coordinating and facilitating meetings with management, process owners and fellow project members to give or receive information on Business Intelligence.Co-coordinating and facilitating working groups on issues of common concern.ADMINISTRATIONDrawing up of correspondence to facilitate workshops, training and communications relating to Corporate BI Projects and other assigned business improvement projects, byDrafting letters and reports to give information and resolve queries or problems.Responding to business enquiries and requests Show less



Transnet Rail Engineering

• Salt River Cape Town

• Senior Quality Assurance Officer

  • Jul 2007 - Jan 2012

  Technologies ISO 9001:2000 ; ISO 9001:2008 ; ISO 9000:2005 ISO 9000 standardization for Wheel Business Salt River & Saldanha Identify and document Work Break Downs (WBS) structures within Wheel Business Conducted an Internal Audits Conducted training on ISO 9001:2000 (ISO awareness) and NCR training Implementing Quality Management System for business Conducting Management Reviews. Creating & updating quality documentation as required by business. Investigation or follow-up on Non-conformances as they occur within the business. Documenting business processes Identifying business processes Show less



City of Cape Town

• South Africa
• Government Administration
• 700 & Above Employee

• Programmer

  • Jul 2004 - Jun 2007

  Technologies UsedMS Visual Studio .NET 2003, ASP .NET, C# .NET, MS Projects, MS Visio Responsibilities Develop and maintain applicationsHaving regular meetings with Stakeholders to discuss system requirements and updates on project progressData analysis cleaning and modelingApply the SDLC to application developmentApply business logic in developing systemsDatabase design.Creating application user manuals and development documentation.Demonstrate system to users.Project Administration and maintaining communication between IT department and relevant business stakeholders.Assist with the compilation of the City of Cape Town developing standards.Mentor and assess learners for City of Cape Town Khulisa IT Learnership program.Create project deliverables that meet the ITSETA unit standards.Assess the learner’s tasks against the ITSETA unit standards.Coordinate development projects for the IT Learnership. Transfer skills to learners.Research materials that could be used by learners.Instigate and assist with the formulating of the City of Cape Town IT developer’s .Net StandardsResearch new technologies.Mentor junior developersReview developers work.Research technology solutions to business problems.Business analysis & requirements definitionProcess modelingComputer interface designSolution integration ISO 9000 standardization for .NET Development EnvironmentProcesses identifications and documentationsImplementation of ISO 9000 for Business Applications (BA) Department and .NET Applications Show less

• Trainee Programmer

  • Mar 2002 - Jun 2004

  •Web and Application Development & Maintenance•System and User Documentation•Research and Documentation (Balance Scorecard Methodology)•Mentor and Assessor •ISO 9000 standardization for .NET development Environment o Processes identifications and documentations o Implementation of ISO 9000 for BA Department and .NET Applications



CPUT LAB ASSISTANT

• COBOL Lab Assistant

  • Feb 2001 - Nov 2001



CPUT TUTOR

• COBOL Tutorial Assistant

  • Jul 2000 - Nov 2001

  Invigilating during tests Explaining answers to students Reason for Leaving Graduate end 2001 Invigilating during tests Explaining answers to students Reason for Leaving Graduate end 2001