Lucile Thievenaz

CX Manager at Captain Wild
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Contact Information
us****@****om
(386) 825-5501
Location
Chambéry, Auvergne-Rhône-Alpes, France, FR
Languages
  • English Professional working proficiency
  • Spanish Limited working proficiency

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Experience

    • France
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • CX Manager
      • Oct 2022 - Present

      In charge of the global Customer Satisfaction from beginning to end.

    • Tourism Quality Manager
      • Oct 2021 - Sep 2022

      Part of the production team, making sure everything on the product's web page is alright before passing it to the marketing team.

    • France
    • Individual and Family Services
    • 100 - 200 Employee
    • Reception COVID Center
      • Dec 2020 - Apr 2021

      Checking patients' Identity at the reception desk and helping them through the COVID testing process. Checking patients' Identity at the reception desk and helping them through the COVID testing process.

  • Roper River Agriculture Pty Ltd
    • Kimberly, Western Australia, Australia
    • Tractor operator
      • Sep 2019 - Dec 2019

      Driving tractors for a station in a fast paced environment, seasonal position. Driving tractors for a station in a fast paced environment, seasonal position.

  • Shadow Hill Thoroughbreds
    • Avenel, Victoria, Australia
    • Foaling assistant - Thoroughbreds Horses
      • Jul 2019 - Aug 2019

      Looking after mares ready to foal, assisting the foaling attendant and vet (days and nights). Going on the feed run every morning and evening, giving treatments and medical care to racehorses. Looking after mares ready to foal, assisting the foaling attendant and vet (days and nights). Going on the feed run every morning and evening, giving treatments and medical care to racehorses.

    • Australia
    • Food and Beverage Services
    • 1 - 100 Employee
    • Staff
      • May 2019 - Jul 2019

      Waitress position, taking orders and maintaining the customer's experience at its highest in Sydney's best Coffee Shop. Waitress position, taking orders and maintaining the customer's experience at its highest in Sydney's best Coffee Shop.

Education

  • INSEEC Campus Chambéry Savoie
    Master's degree, International Marketing
    2022 -
  • Ecoris
    Bachelor's degree, Tourism and Travel Services Marketing Operations
    2021 - 2022
  • Université de Bourgogne
    Licence, Biology, General
    2014 - 2017
  • Lycée Montchapet
    High School Diploma, Science major

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