Lucile Thievenaz
CX Manager at Captain Wild- Claim this Profile
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English Professional working proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Experience
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Captain Wild
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France
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Leisure, Travel & Tourism
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1 - 100 Employee
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CX Manager
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Oct 2022 - Present
In charge of the global Customer Satisfaction from beginning to end.
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Tourism Quality Manager
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Oct 2021 - Sep 2022
Part of the production team, making sure everything on the product's web page is alright before passing it to the marketing team.
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VYV 3 Bourgogne
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France
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Individual and Family Services
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100 - 200 Employee
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Reception COVID Center
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Dec 2020 - Apr 2021
Checking patients' Identity at the reception desk and helping them through the COVID testing process. Checking patients' Identity at the reception desk and helping them through the COVID testing process.
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Roper River Agriculture Pty Ltd
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Kimberly, Western Australia, Australia
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Tractor operator
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Sep 2019 - Dec 2019
Driving tractors for a station in a fast paced environment, seasonal position. Driving tractors for a station in a fast paced environment, seasonal position.
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Shadow Hill Thoroughbreds
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Avenel, Victoria, Australia
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Foaling assistant - Thoroughbreds Horses
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Jul 2019 - Aug 2019
Looking after mares ready to foal, assisting the foaling attendant and vet (days and nights). Going on the feed run every morning and evening, giving treatments and medical care to racehorses. Looking after mares ready to foal, assisting the foaling attendant and vet (days and nights). Going on the feed run every morning and evening, giving treatments and medical care to racehorses.
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Pusher Trading
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Australia
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Food and Beverage Services
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1 - 100 Employee
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Staff
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May 2019 - Jul 2019
Waitress position, taking orders and maintaining the customer's experience at its highest in Sydney's best Coffee Shop. Waitress position, taking orders and maintaining the customer's experience at its highest in Sydney's best Coffee Shop.
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Education
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INSEEC Campus Chambéry Savoie
Master's degree, International Marketing -
Ecoris
Bachelor's degree, Tourism and Travel Services Marketing Operations -
Université de Bourgogne
Licence, Biology, General -
Lycée Montchapet
High School Diploma, Science major