Lucien Chan

Sr. Talent Acquisition Partner at Workato
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG
Languages
  • English Native or bilingual proficiency
  • Mandarin Limited working proficiency
  • Cantonese Elementary proficiency

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Credentials

  • Automation Pro I Certification
    Workato
    Nov, 2020
    - Nov, 2024
  • Certificate of Employment Intermediaries (CEI) - Basic
    Ministry of Manpower

Experience

    • United States
    • Software Development
    • 700 & Above Employee
    • Sr. Talent Acquisition Partner
      • May 2022 - Present

    • Sr. Go To Market Recruiter, APJ
      • Feb 2021 - Apr 2022

    • Recruiter
      • Mar 2020 - Feb 2021

      Workato is the operating system for today's fast-moving business. Recognized as a leader by both Gartner and Forrester, it is the only AI-based middleware platform that enables both business and IT to integrate their apps and automate complex business workflows with security and governance. Our mission is to help companies integrate and automate at least 10X faster than with traditional tools and at a tenth of the cost of ownership. Workato is trusted by the world's top brands and fastest growing innovators.

    • Singapore
    • Internet Publishing
    • 1 - 100 Employee
    • HR Generalist
      • Nov 2017 - Feb 2020

      Since our launch in 2014, Oddle has been striving to build a sustainable ecosystem for the F&B industry. From helping F&B brands go online with an online ordering system, to helping them navigate the digital world with marketing services, we are passionate about building our dream.From our humble beginnings in Singapore, we have since expanded into 7 countries with over 3000 brands worldwide, becoming the fastest growing F&B business partner of choice in South East Asia. Find out more about us at https://oddle.meI focus on covering the areas of talent acquisition (tech & non-tech), people ops and employee engagement in APAC region. I also work closely with our marketing team on certain aspects of employer branding.

    • Singapore
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Consulting Specialist
      • Apr 2017 - Oct 2017

      Consultant EA No : R1766409 Consultant EA No : R1766409

    • Freelance Consultant
      • Jan 2017 - Oct 2017

      Confidential Project - Interactive Media• Reporting directly to the Group CEO, I advise on aspects of strategy, analytics and development Confidential Project - Interactive Media• Reporting directly to the Group CEO, I advise on aspects of strategy, analytics and development

    • France
    • Hospitality
    • 700 & Above Employee
    • Regional Talent Acquisition Specialist (Short-Term Contract)
      • Mar 2016 - Aug 2016

      Office Recruitment (Sole Contributor Role)• BU Administrator for ClubMedJobs and LinkedIn• Manage the recruitment process and life-cycle, including sourcing, CV screening, initial assessments, interviews, and offers• Manage relationships with existing pool of external recruiters• Build a positive candidate experience for our prospective employees, managing candidate communities and maintaining relationships for those candidates not selected• Maintain relationships with hiring managers within the BU; develop relationships with key decision makers• Experience with recruitment from entry-senior management level positionsResort Recruitment• Manage the recruitment process and life-cycle, including sourcing, CV screening, initial assessments, interviews, and offers for our resorts in South-East Asia, Japan and the Maldives• Follow-up logistics and administration on recruitment for specialized technical positions in resorts such as Chefs, Butlers and Technical Services, to get the resort to assess the candidate technical skills• Liaise with Country and Resort HR for work permit and travel arrangements for new hires• Profile creation for new hires in HR system• Assist the Regional HR Team in Singapore with collating recruitment data and statistics from the region for workforce planning

    • Regional Human Resource Assistant
      • Sep 2015 - Mar 2016

      Learning and Development• End-to-End Administrative and Logistics planning and follow up of the training sessions: Transport, Accommodation, Preparation of Training Kits for Club Med’s 2 week training seminar with 100 participants from our APAC offices and resorts, which is held every quarter.• Write training reports and manage the employee database in regards to Learning and Development• Assist the L&D Manager for the year-end closing for Learning and Development, to align the budget, training hours and other statistics to help plan for the next years training schedule• Manage the HR integration project for new hires Talent Acquisition• Actively manage and update the Recruitment websites, source and post interesting internal or external information related to company branding• Follow-up on the whole recruitment process and update new employees’ profiles on internal database• Manage CV Database via recruitment system• Assist Talent Acquisition Manager with posting positions, sourcing resumes, scheduling interviews, and conducting initial phone screenings, 1st round interviews and candidate relationship management• Manage external recruitment agencies relationships and processes

    • United States
    • Leisure, Travel & Tourism
    • 700 & Above Employee
    • Temp Cruise Consultant (Part-Time)
      • Jul 2014 - Aug 2015

      • Identify customer’s holiday interests and budget, understanding and anticipating their needs and wants and recommending appropriate products such as regional cruises or fly-cruises.• Establish rapport, maintain and develop relationships with both corporate clients and retail customers to up-sell products and increase sales leads through customer relations • Provide back-end office support for road-show staff on the ground • Handle general e-mail and telephone enquiries • Identify customer’s holiday interests and budget, understanding and anticipating their needs and wants and recommending appropriate products such as regional cruises or fly-cruises.• Establish rapport, maintain and develop relationships with both corporate clients and retail customers to up-sell products and increase sales leads through customer relations • Provide back-end office support for road-show staff on the ground • Handle general e-mail and telephone enquiries

    • United States
    • Leisure, Travel & Tourism
    • 700 & Above Employee
    • Temp Personal Assistant & Admin Clerk
      • Dec 2012 - Jun 2013

      • Organized sales manager’s calendar and supplied reminders of meetings and events• Prepared daily sales report and travel allowance forms for management team• Collated sales team overtime hours for management approval.• Assisted sales team with administrative duties such as data entry and filing• Screened telephone calls and inquiries and directed them as appropriate • Organized sales manager’s calendar and supplied reminders of meetings and events• Prepared daily sales report and travel allowance forms for management team• Collated sales team overtime hours for management approval.• Assisted sales team with administrative duties such as data entry and filing• Screened telephone calls and inquiries and directed them as appropriate

    • Freelance Piano Teacher
      • Jan 2006 - Dec 2012

      Freelance Piano Teacher on and off over the years.• Prepared students for ABRSM Exams from Grade 1 – 6, including practical, theory and aural. • Handled both individual and group students from various age groups.

    • Audio Engineer
      • Jan 2011 - Dec 2011

      Part-time / Freelance Audio Engineering Work.(on and off over the year)• Prepared venues for performances including stage setup, sound and equipment checks• Tracked down any issues with audio signal chains during the equipment setup• Ensured that the audio at the performance venue was of high quality

    • United States
    • Freight and Package Transportation
    • 700 & Above Employee
    • Temp Cash Application Agent
      • Jun 2011 - May 2012

      • Handled payment application for about 50-100 Corporate customers in the APAC region daily (Singapore, Malaysia, Hong Kong, New Zealand and Australia)• Prepared daily spreadsheets reports and invoices to be sent to customers• Managed incoming emails and calls with any queries relating to payment issues• Handled ad-hoc requests as per customers’ requirements• Worked on a special project with regards to data analysis and balancing accounts from various MNC’s • Handled payment application for about 50-100 Corporate customers in the APAC region daily (Singapore, Malaysia, Hong Kong, New Zealand and Australia)• Prepared daily spreadsheets reports and invoices to be sent to customers• Managed incoming emails and calls with any queries relating to payment issues• Handled ad-hoc requests as per customers’ requirements• Worked on a special project with regards to data analysis and balancing accounts from various MNC’s

    • United States
    • Software Development
    • 700 & Above Employee
    • Kinect Brand Ambassador
      • Oct 2010 - Mar 2011

      • Represented Microsoft and educated customers on what Xbox Kinect was• Supported the brand and marketing initiatives• Engaged customers in activities to try out the Xbox Kinect in order to increase brand popularity and obtain feedback regarding their experience with the Kinect• Handled any queries related to the product such as technical specifications, safety issues for young children and recommendations for purchase. • Represented Microsoft and educated customers on what Xbox Kinect was• Supported the brand and marketing initiatives• Engaged customers in activities to try out the Xbox Kinect in order to increase brand popularity and obtain feedback regarding their experience with the Kinect• Handled any queries related to the product such as technical specifications, safety issues for young children and recommendations for purchase.

    • Defense & Space
    • 700 & Above Employee
    • Admin Support Assistant
      • Oct 2008 - Oct 2010

      • Assisted with the posting and attachment of 2000 servicemen to various posts within the Republic Of Singapore Navy • Liaised with officers and specialists via e-mails and phone conversations from outside departments and units regarding status of trainee dispersal, pay issues, promotions and other manpower issues.• Assisted with the data migration from IMIS (Old HR System) to E-HR (New HR System) for the entire Republic of Singapore Navy.• Correlated data generated from HR systems and updated Excel files in the office.• Troubleshot issues pertaining to the New HR System caused by data that were not migrated properly.• Assisted superior officers in compiling and preparing data into PowerPoint presentations for monthly meetings

Education

  • Murdoch University
    Bachelor’s Degree, Bachelor of Commerce in Human Resource Management and Marketing
    2013 - 2016
  • Lasalle-SIA College of the Arts
    Diploma, Music Technology
    2005 - 2008
  • Anglo-Chinese School (Barker Road)
    2000 - 2004

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