Lucie Crémeaux
10TOGO program Manager at ELYX- Claim this Profile
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Anglais Professional working proficiency
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Espagnol Full professional proficiency
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Bio
Experience
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ELYX
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France
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Design Services
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1 - 100 Employee
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10TOGO program Manager
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Jan 2021 - Present
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Grupo Hotusa
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Spain
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Travel Arrangements
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400 - 500 Employee
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Responsable achats
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Mar 2019 - Aug 2021
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ENGAGE
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Human Resources
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Exploratrice
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Jan 2019 - Mar 2020
Contributrice pour le Défi Biodiversité : Replacer l'économie au service du vivant. La volonté du défi est de démontrer que la prise en compte de la biodiversité est une composante essentielle de la nouvelle économie, et une source de résilience pour l'entreprise. Ensemble nous pouvons contribuer à placer la régénérescence de la biodiversité au cœur des problématiques économiques et citoyens. Durant 10 mois, les entreprises sont soutenues par une communauté d’experts (Gilles Bœuf, Emmanuel Delannoy...), entrepreneurs (Jean Moreau...), facilitateurs, citoyens engagés, partenaires et médias, pour monter en compétences sur le sujet et faire émerger des projets à impact. Show less
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Lulu dans ma rue
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France
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Individual and Family Services
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1 - 100 Employee
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Neighbourhood chief
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Feb 2017 - Nov 2017
"Lulu dans ma Rue" is the belief that our society will be better if we put human in our daily lives. We are reaching the limits of a service company driven by marketing and over-productivity that depersonalizes benefits: it's time to rediscover genuine human relationships and trust in the neighborhood. It makes sense to call people from my neighborhood that I know and appreciate, to help me in my daily life. The promise of Lulu dans ma rue is to build neighborhood life, where the service rendered conscientiously can recreate the link, out of anonymity and isolation. Manage the neighborhood concierge - Promotion and communication of the project - Customer support: orders and follow-up of requests & complaints Ambassador for Lulus services - To acquire a perfect knowledge of the services marketed by Lulu dans ma rue and that of the market of the service to the person - Develop the customer portfolio: prospecting by its own means or with the help of the structure - Understand customer needs and ensure their satisfaction - Retain existing customers while increasing business volume Welcome Lulus & identify future Lulus on site - Integration of new Lulus during their presence on site - Validation of the understanding of the process & training on the mobile application - Prospecting and Identification of relevant networks to find new Lulus Animation of a dedicated territory - Management of an event budget - Implementation of physical animations - Guarantor of the commercial dynamics of its territory for Lulu dans ma rue Show less
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Hosting, Marketing and Communication Manager
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Mar 2016 - Nov 2017
In charge of Hotel Management: Five luxury Bed and Breakfast In charge of Hotel Management: Five luxury Bed and Breakfast
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Best Western France
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France
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Hospitality
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100 - 200 Employee
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Executive Assistant
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Oct 2015 - Feb 2016
HOTEL**** LA CHARTREUSE DU VAL ST-ESPRIT (53 rooms) , HOTEL*** best western LA METAIRIE (40 rooms) Three restaurants including LE ROBERT II Gourmet Restaurant Business Center (12 rooms) French Garden - Hotel and performance management software Amadeus, - Collaboration with different department heads, - Creation of press kit and communication visual HOTEL**** LA CHARTREUSE DU VAL ST-ESPRIT (53 rooms) , HOTEL*** best western LA METAIRIE (40 rooms) Three restaurants including LE ROBERT II Gourmet Restaurant Business Center (12 rooms) French Garden - Hotel and performance management software Amadeus, - Collaboration with different department heads, - Creation of press kit and communication visual
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Montpellier Business School
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France
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Higher Education
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400 - 500 Employee
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Event Manager Assistant
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Mar 2014 - Jul 2014
Montpellier Business School Ambassadors: Ensuring the smooth running of the interviews of more than 5,000 candidates within 6 weeks to get into Montpellier Business School - Organize sports, music and cultural activities on the campus and outside - Guiding and reassuring the candidates / Welcomed and guided the jury members - Anticipating delays and unforeseen problems - Communication of the school’s image Montpellier Business School Ambassadors: Ensuring the smooth running of the interviews of more than 5,000 candidates within 6 weeks to get into Montpellier Business School - Organize sports, music and cultural activities on the campus and outside - Guiding and reassuring the candidates / Welcomed and guided the jury members - Anticipating delays and unforeseen problems - Communication of the school’s image
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Veolia
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Hong Kong
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Environmental Services
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1 - 100 Employee
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Assistant Manager HR
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May 2011 - Jul 2011
Intership - Tracking recruitment dashboards - Broadcast ads, sorting resumes, pre-phone interview - Follow-up of Work Accidents - Assistance with the administrative management of the staff - Participation in the life of the HR department Intership - Tracking recruitment dashboards - Broadcast ads, sorting resumes, pre-phone interview - Follow-up of Work Accidents - Assistance with the administrative management of the staff - Participation in the life of the HR department
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Education
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Montpellier Business School
Master 2 (M2), Master Grande École, Marketing digital, ESS -
Universidad Complutense de Madrid
Bachelor's degree, Bachelor Admistration et création d'Entreprise - Programme Erasmus -
Université catholique de Lille
Licence, Affaires, gestion, marketing et services de soutien apparentés