Lucie W.

Waste management events facilitator at Zero Waste Belgium
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Contact Information
us****@****om
(386) 825-5501
Location
Brussels Region, Belgium, BE
Languages
  • Français Native or bilingual proficiency
  • anglais Full professional proficiency
  • Italien Limited working proficiency
Skills

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Credentials

  • Master Circular Design
    Circulab
    Jan, 2022
    - Oct, 2024
  • « Animer l’outil CAP 2030, Transformer notre monde avec les ODD »
    Associations 21
    May, 2021
    - Oct, 2024

Experience

  • Zero Waste Belgium
    • Belgium
    • Environmental Services
    • 1 - 100 Employee
    • Waste management events facilitator
      • Apr 2019 - Present
  • The Sustainable Effect
    • Belgium
    • Business Consulting and Services
    • 1 - 100 Employee
    • Co-Founder & Sustainability Consultant
      • Nov 2020 - Present
  • Le Chatelain Hotel
    • Belgium
    • Travel Arrangements
    • 1 - 100 Employee
    • Groups & Events Manager
      • Nov 2015 - Dec 2018

      Management of a client portfolio (local and international), insure a strong relationship with this one, implementing a pricing strategy, achievement of budgetary target, events organization, collaboration with the managers from operation and administration department, manager on duty once per month Management of a client portfolio (local and international), insure a strong relationship with this one, implementing a pricing strategy, achievement of budgetary target, events organization, collaboration with the managers from operation and administration department, manager on duty once per month

  • Relais & Châteaux
    • Hospitality
    • 400 - 500 Employee
    • Reservation Manager
      • Jun 2015 - Sep 2015

      Management of the distribution channels (booking.com, Expedia, Synxis,...) & the room inventory, processing with the requests & réservations in an efficient manner. Management of the distribution channels (booking.com, Expedia, Synxis,...) & the room inventory, processing with the requests & réservations in an efficient manner.

    • Front Desk Agent & commission responsible
      • Sep 2013 - Jun 2015

      Provide excellent customer service for all hotel guest inquiries, taking in charge guest issues and resolved in productive manner, checking & validation of the commissions to be paid to all distribution channels

    • Yield and Reservation manager
      • Sep 2010 - Aug 2013

      Management of the distribution channels (booking.com, Expedia, Synxis,...) & the room inventory, processing with the requests & réservations in an efficient manner.

    • Réceptionniste
      • Nov 2009 - Aug 2010

      accueil clients, départ clients, conciergerie, facturations, établissement de rapports de service.

  • JW Marriott
    • Hospitality
    • 700 & Above Employee
    • Front Desk Agent
      • May 2009 - Aug 2009
  • Sofitel Chicago Magnificent Mile
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Agent - Internship
      • Apr 2008 - Aug 2008
  • Disney Parks & Resorts
    • Entertainment
    • 400 - 500 Employee
    • Service banquet et hôtesse d’accueil
      • Dec 2007 - Dec 2007
  • Grythyttans Gästgivaregård
    • Sweden
    • Restaurants
    • 1 - 100 Employee
    • Chef de rang et chef de partie- stage
      • Apr 2007 - Aug 2007

      http://www.grythyttan.com/en/ http://www.grythyttan.com/en/

Education

  • ECOLE HOTELIERE et de TOURISME "Paul AUGIER"
    BTS Hôtellerie Restauration - Mercatique et Gestion hôtelière
    2006 - 2009
  • BRUXELLES FORMATION
    STRATEGIES E-MARKETING
    2019 - 2019
  • Lycée Jules Ferry
    Bac S SVT, option physique chimie
    2003 - 2006
  • Arts et Métiers Bruxelles
    Création en bijouterie

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