Lucie Dowling

Director Of Operations at Pembroke Hotel, Kilkenny
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Contact Information
us****@****om
(386) 825-5501
Location
Kilkenny, County Kilkenny, Ireland, IE
Languages
  • English Native or bilingual proficiency
  • French Professional working proficiency

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5.0

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Conor Kenny

Lucie Dowling is an award winning 'Student of the Year' who recently completed our Management Development Programme for Hotel professionals. It takes a lot to win this award. The competition is always tough and full of young managers dedicated to learning and hard work. Lucie is a natural leader who loves the hotel business. Admired by her peers, employers and tutors alike, Lucie combines hard work, a certain toughness with the charm and charisma of a fine young manager.

Robert Dooley

Lucie is an excellent at her job. So personable and friendly, she made guests feel so welcome and nothing was too much. She was the brightest light that shone so brightly at that reception desk. I wish her nothing but the best in the future.

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Credentials

  • Lift facilitator
    LIFT Ireland
    Mar, 2019
    - Nov, 2024
  • EFQM Assessor
    EFQM

Experience

  • Pembroke Hotel, Kilkenny
    • Ireland
    • Hospitality
    • 1 - 100 Employee
    • Director Of Operations
      • Nov 2021 - Present

    • Business and HR Manager at Mint Medispa and 11 Patrick St by Pembroke Kilkenny
      • Sep 2017 - Present

    • Business Centre Manager @11PatrickSt
      • Sep 2017 - Nov 2021

      At Pembroke Kilkenny we understand the importance of top notch corporate facilities which is why we have our own dedicated Business Centre. With state of the art technology and equipment as well as personalised administrative support available, 11 Patrick Street is in the heart of Kilkenny's premium business district and is a fantastic venue for your next corporate event or meeting.

  • Conor Kenny & Associates
    • Director Of Development
      • May 2017 - Aug 2017

  • Pembroke Hotel, Kilkenny
    • Ireland
    • Hospitality
    • 1 - 100 Employee
    • Deputy General Manager
      • Oct 2013 - May 2017

    • Front Office Duty Manager
      • Jul 2009 - Oct 2013

  • Conor Kenny & Associates
    • Student of the Year, Management Development Programme 2012
      • Jan 2012 - Sep 2012

      * Strategy * Leadership * How to be an effective manager * Train the trainer* Recruitment & selection* Appraisals & performance management * Finance & revenue* Social Media * Strategy * Leadership * How to be an effective manager * Train the trainer* Recruitment & selection* Appraisals & performance management * Finance & revenue* Social Media

  • Lyrath Estate Hotel
    • Receptionist
      • Jun 2007 - Jul 2009

  • Six Flags
    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Life Guard
      • May 2006 - Aug 2006

Education

  • Institute of Technology, Carlow
    Post Grad Diploma - Business Administration, Business Administration and Management, General
    2018 - 2021
  • Waterford Institute of Technology
    Certificate in Human Resource Management, Human Resources Management/Personnel Administration, General
    2016 - 2016
  • Dublin Institute of Technology
    Bachelor of Arts, Leisure Management
    2003 - 2006
  • The CX Academy
    Professional Diploma in CX, Customer Service
    2020 - 2020
  • Irish Times Training
    Higher National Diploma, Digital Marketing
    2021 - 2021

Community

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