Experience

CustomerHD

• United States
• Consumer Services
• 1 - 100 Employee

• IT Specialist

  • Jul 2023 - Present

  I provide technical support and assistance to our clients and internal teams, ensuring smooth operations and exceptional customer service. I am responsible for diagnosing and resolving hardware and software issues, managing customer requests via various communication channels, and collaborating with cross-functional teams to deliver effective solutions. CustomerHD's commitment to creating a positive and supportive work environment aligns perfectly with my values, and I am proud to be part of a team that prioritizes people helping people. I am dedicated to delivering top-notch technical support and leveraging my problem-solving skills to contribute to the success of our clients and the company. I am excited about the opportunities for professional growth and development at CustomerHD and look forward to making meaningful contributions to the organization's success. #ITSupport #TechnicalAssistance #CustomerService #ProblemSolver #PeopleHelpingPeople Show less



Mood Media

• United States
• Technology, Information and Media
• 700 & Above Employee

• IT Analyst

  • Mar 2022 - Jan 2023

  IT Analyst, providing excellent IT Help Desk assistance to Mood's staff. IT Analyst, providing excellent IT Help Desk assistance to Mood's staff.



The Office Gurus

• United States
• Outsourcing and Offshoring Consulting
• 500 - 600 Employee

• Information Technology Analyst

  • Mar 2022 - Jan 2023

  Providing IT assistance to TOG's client staff. Providing IT assistance to TOG's client staff.



Gatestone & Co.

• Canada
• Financial Services
• 700 & Above Employee

• Technical Support Agent

  • Oct 2020 - Mar 2022

  Providing Technical Support assistance to Gatestone's clients. Providing Technical Support assistance to Gatestone's clients.



RCCbpo

• Belize
• Outsourcing/Offshoring
• 1 - 100 Employee

• Customer Service Executive

  • Oct 2020 - Mar 2022

  Providing Technical Support assistance to ISP Customers overseas. Providing Technical Support assistance to ISP Customers overseas.


T-shirt Factory
• Egypt
• Retail Apparel and Fashion
• 1 - 100 Employee
• Graphic Designer

  • Mar 2019 - Apr 2019


Transparent BPO

• United States
• Outsourcing and Offshoring Consulting
• 300 - 400 Employee

• Customer Service Representative

  • Oct 2017 - Dec 2018

  Assisting client's customers offshore Assisting client's customers offshore