Experience

Incipio Group

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Customer Service Team Lead

  • Mar 2022 - Present

  Host & Front of house Team Leader: - in charge of bookings + guest experience - help organise large events (300+ guests) - overseeing FOH team and scheduling their breaks - organising refreshment packages - handling costumer reviews + complaints Host & Front of house Team Leader: - in charge of bookings + guest experience - help organise large events (300+ guests) - overseeing FOH team and scheduling their breaks - organising refreshment packages - handling costumer reviews + complaints



David's Bridal

• United States
• Retail
• 700 & Above Employee

• Bridal Stylist

  • Jan 2023 - Apr 2023

  Styling clients according to their budget and taste at a boutique bridal studio. Delivered distinctive styling and tailoring experiences to concurrent appointments. Tracked inventory and upheld organisation standards for the studio. Styling clients according to their budget and taste at a boutique bridal studio. Delivered distinctive styling and tailoring experiences to concurrent appointments. Tracked inventory and upheld organisation standards for the studio.



ARIPI LIMITED

• United Kingdom
• Construction

• Personal Shopper

  • Apr 2020 - Apr 2023

  Part-time role at a bespoke personal shopping service, serving customers in London and Hong Kong. Fulfilling the visions and expectations of customers Remained commercially aware of the latest design trends. Building relationships in retail stores to source exclusive items for clients. Part-time role at a bespoke personal shopping service, serving customers in London and Hong Kong. Fulfilling the visions and expectations of customers Remained commercially aware of the latest design trends. Building relationships in retail stores to source exclusive items for clients.



JD Group

• London, England, United Kingdom

• Sales Associate

  • Feb 2017 - Oct 2020

  Sales associate and visual merchandiser (in training): - conducting sales to in store costumers - consistent up to date knowledge of products - cashing up + report at end of day - replacing and changing visual window displays for promotional sales + seasonal launches Sales associate and visual merchandiser (in training): - conducting sales to in store costumers - consistent up to date knowledge of products - cashing up + report at end of day - replacing and changing visual window displays for promotional sales + seasonal launches