Luciana Massafferro Nunez
Operations Staff at City of Mississauga- Claim this Profile
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Topline Score
Bio
Credentials
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Pivoting to Virtual Events
LinkedInJan, 2022- Sep, 2024 -
High Five Quest 2
HIGH FIVE CanadaMar, 2021- Sep, 2024 -
High Five PHCD-C
HIGH FIVE CanadaDec, 2020- Sep, 2024 -
Standard First Aid, CPR and AED
American Red CrossJan, 2020- Sep, 2024
Experience
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City of Mississauga
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Canada
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Government Administration
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700 & Above Employee
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Operations Staff
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Feb 2020 - Present
• Experience as acting operator II• Responsible for cleaning/sanitizing duties such as mopping, sweeping, trash collection, disinfecting, etc.• Responsible for conversions and setups/teardowns for various functions (i.e. OHL Mississauga Steelheads and Raptors 905 games)• Ensure that all areas of the facility are fully stocked with cleaning supplies (i.e. paper towel, toilet paper, soap)• Responsible for pushing/pegging nets• Responsible for cleaning restrooms, dressing rooms, lobbies, offices, and meeting rooms• Familiar with ice maintenance• Assist with any repairs needed in the facility• Work alongside events staff and vendors Show less
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Concessions Attendent
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Oct 2015 - Mar 2020
● Responsible for inventory and stocking of products throughout shift● Responsible for maintaining a sanitary snack bar area● Responsible for cash handling● Keep record and report any spoilage, equipment failures, accidents and/or incidents
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Skate Patrol
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Sep 2015 - Mar 2020
- Ensure safety of skaters- Enforce rules of the rink to public skaters- Report to Crew Leader for additional duties- Pick litter and change garbage around surrounding areas
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Aquatics Cashier
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Jun 2018 - Sep 2018
● Responsible for counting both the float and revenue● Process registrations for memberships, programs, and lessons● Enter POS stats for the amount of people entering the pool enclosure
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Arena Cashier
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Oct 2017 - Jun 2018
● Process cash, debit, and credit card transactions● Record foot traffic and enter into POS stats● Redeem Skate promotion tickets and comp passes
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Cash Control Supervisor
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Jun 2018 - Sep 2020
• Control of all received cash and coupons • Process payments for big groups/parties • Responsible for managing the safe, floats, and deposits • Effectively handle and relay all guest inquiries, questions, and concerns • Communication of operational problems to management ● Familiar with Point of Sale / Vista procedures / Intercard procedures ● Responsible for overseeing part time staff and ensure all opening and closing tasks are completed • Control of all received cash and coupons • Process payments for big groups/parties • Responsible for managing the safe, floats, and deposits • Effectively handle and relay all guest inquiries, questions, and concerns • Communication of operational problems to management ● Familiar with Point of Sale / Vista procedures / Intercard procedures ● Responsible for overseeing part time staff and ensure all opening and closing tasks are completed
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Education
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2020 - 2022
Humber College
Diploma of Education, Recreation and Leisure Services
Community
