Experience

Italianway Spa

• Italy
• Travel Arrangements
• 1 - 100 Employee

• Booking Office Specialist

  • Jan 2020 - Present

  - Reservations Assistance - Managing of the clients requests - Support to the Customer Service Departments - Management of direct and OTA booking channels - Checking and veryfing of all the reservations for the Property Managers of The Brand Italianway - Management and verification of reservations payments for all the properties - Reservations Assistance - Managing of the clients requests - Support to the Customer Service Departments - Management of direct and OTA booking channels - Checking and veryfing of all the reservations for the Property Managers of The Brand Italianway - Management and verification of reservations payments for all the properties



Best Western Italia

• Italy
• Hospitality
• 1 - 100 Employee

• Marketing Assistant

  • Oct 2018 - Oct 2019

  - Creation an develop of partnerships and loyalty programs - Social Media Management & Digital Marketing - B2B and B2C Event Management - Planning and content creation for partnerships and communication online / offline - Development of strategical partnerships aimed to sell Vouchers and Travel Cards - Daily Support for the hotels of the chain Best Western - Creation an develop of partnerships and loyalty programs - Social Media Management & Digital Marketing - B2B and B2C Event Management - Planning and content creation for partnerships and communication online / offline - Development of strategical partnerships aimed to sell Vouchers and Travel Cards - Daily Support for the hotels of the chain Best Western



NH Hotel Group

• Spain
• Hospitality
• 1 - 100 Employee

• Front and Back Office Agent

  • Nov 2017 - Oct 2018

  - Customer Service - Check-in and Check-out - Issue of invoices and receipts - Management of direct and OTA channel reservations - Use of the SAP operating system for the main management activities - Booking.com client’s management - Complaints Management - Guest Relation activities - Customer Service - Check-in and Check-out - Issue of invoices and receipts - Management of direct and OTA channel reservations - Use of the SAP operating system for the main management activities - Booking.com client’s management - Complaints Management - Guest Relation activities



PF immagine

• Italy
• Events Services

• Talent Scouting

  • May 2017 - Jul 2017

  - Search and selection of candidates - Resource selection interviews - Signing of contracts - Management of inner resources - Planning and Scheduling of the shootings - Search and selection of candidates - Resource selection interviews - Signing of contracts - Management of inner resources - Planning and Scheduling of the shootings



Breathing Agency

• France
• Spectator Sports

• Assistant Event Planner

  • Sep 2016 - Nov 2016

  - Planning and scheduling of training courses for Puglia Region - Mailing list management - Course entries and new subscribes management - Reception and organization during the entire trainings duration - Planning and scheduling of training courses for Puglia Region - Mailing list management - Course entries and new subscribes management - Reception and organization during the entire trainings duration



Regione Puglia

• 100 - 200 Employee

• Organizational Secretariat Assistant

  • Sep 2015 - Jan 2016

  - Planning and scheduling of training courses for Puglia Region - Mailing list management - Course entries and new subscribes management - Reception and organization during the entire trainings duration - Planning and scheduling of training courses for Puglia Region - Mailing list management - Course entries and new subscribes management - Reception and organization during the entire trainings duration



F.A.R.M.S Associates

• Advertising Services
• 1 - 100 Employee

• Executive Marketing Coordinator Assistant

  • Sep 2014 - Sep 2015

  - Content creation and supervising for online and offline channels - Creation and sharing of advertising contents for the #WeekendinPuglia promotional campaign - Executive assistant for the organization of the "Notte dei Poeti" event - Content creation and supervising for online and offline channels - Creation and sharing of advertising contents for the #WeekendinPuglia promotional campaign - Executive assistant for the organization of the "Notte dei Poeti" event