Luciana de Souza Leite
Business Development Representative at BAASS Business Solutions- Claim this Profile
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English Professional working proficiency
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French Elementary proficiency
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Portuguese Native or bilingual proficiency
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Bio
José Sebastião Teixeira
Muito profissional e bastante capacitada, alinha sua juventude com a garra profissional.
José Sebastião Teixeira
Muito profissional e bastante capacitada, alinha sua juventude com a garra profissional.
José Sebastião Teixeira
Muito profissional e bastante capacitada, alinha sua juventude com a garra profissional.
José Sebastião Teixeira
Muito profissional e bastante capacitada, alinha sua juventude com a garra profissional.
Credentials
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Canadian Workplace Etiquette Certificate
DevantJul, 2022- Nov, 2024 -
Accounting Foundations
LinkedInFeb, 2022- Nov, 2024 -
Learning DocuSign
LinkedInNov, 2021- Nov, 2024 -
Financial Freedom: A Proven Path to All the Money You Will Ever Need
LinkedInAug, 2021- Nov, 2024 -
Ten Thousand Coffees Member
Ten Thousand CoffeesJan, 2021- Nov, 2024
Experience
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BAASS Business Solutions
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Canada
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Software Development
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1 - 100 Employee
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Business Development Representative
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Feb 2023 - Present
• Coordinating the daily business on behalf of the Management and Sales Teams • Coordinating new and existing projects. • Creating projects • Identifying and solving problems • Building and maintaining positive relationships • Supporting the orders desk • Ensuring Project managers have access to their projects. • Coordinating the daily business on behalf of the Management and Sales Teams • Coordinating new and existing projects. • Creating projects • Identifying and solving problems • Building and maintaining positive relationships • Supporting the orders desk • Ensuring Project managers have access to their projects.
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The TJX Companies, Inc.
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United States
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Retail
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700 & Above Employee
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Store Associate
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Jul 2021 - Feb 2023
• Answered and understanding questions about store policies, addressing customer concerns, and helping to resolve issues reported by customers. • Approached browsing customers to initiate conversations to determine buying preferences. • Greeted customers helped locate merchandise and suggested suitable options. • Maintained customer satisfaction by handling product returns quickly and professionally. • Supported loss prevention goals by monitoring shopper behavior. • Circulated through designated areas of the sales floor to identify customer service opportunities and coordinate display maintenance. • Monitored sales floor and merchandise displays for presentable condition, taking corrective actions such as restocking and product organization. Show less
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Global Estratégias Financeiras
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Brazil
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Financial Services
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200 - 300 Employee
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Key Account
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Sep 2020 - May 2021
• Provided information to customers about services and marketing policies to create relationships to retain customers and build new business. • Determined of new business opportunities with currently active customers • Identified the services that best meet customer needs. • Elaborated and negotiated commercial proposals with clients, aiming to close deals. • Kept up to date on market trends • Visited to clients to publicize services and negotiations. • Feed and update the Pipedrive CRM system to keep the customer information base up to date • Developed an action plan to deliver results • Organized and planned approaches to new clients to close new business and thus ensuring the achievement of the monthly goal of capturing new titles of around CAD$ 150,000 Show less
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Serasa Experian
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Brazil
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Information Services
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700 & Above Employee
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Account Manager
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Mar 2006 - Apr 2018
• Identified and engaged in new sales opportunities• Responsible for outsourcing, qualifying, managing the review process, negotiating, and closing new product and service opportunities• Improved account management, anticipating potential competitive threats, and outlining initiative-taking solutions.• Built rapport with internal partners in several Experian units• Developed a business plan in a sales territory that maximized new customer acquisition and achievement of sales targets• Effectively articulate and deliver value propositions for software and services based on cost/benefit ROI analysis• Acted as an expert resource and thought leader on value propositions• Stayed current with partnerships, products, and market changes in market-focused vertical• Worked cross-functionally during the sales cycle to ensure client success• Directed relationships with clients in the following segments: retail, banking, automotive, financial• Cross-sell and upsell products while delivering on profitability goals• Holding meetings with the C- Level• Preparade of management reports Information updated and tracked in Salesforce Show less
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Telemarketing operator
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Jun 2003 - Feb 2006
• Responsible for contacting potential customers to sell products• Explaining products or services and pricing and answering customer questions• Obtain and record customer information• Submission of contracts to formalize the negotiation• Achieving monthly targets for the number of signed contracts
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Registration Analyst
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Nov 2002 - May 2003
• Responsible for evaluating and checking the information in company documents and balance sheets.• Responsible for inserting the collected data with assertiveness into the database for the availability of credit reports
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Education
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2021 - 2023
Canadore College
Diploma, Business -
2002 - 2005
College Maria Montessori
Bachelor's Degree, Business -
2009 - 2010
University Mackenzie
Post-Degree, Marketing and Integrated Communication
Community
