Experience

Clinscience: ¡la SMART CRO global que necesitas! Proporcionamos servicios inteligentes a medida.
• Clinical Trials Assistant

  • Feb 2023 - Present

Grupo Planeta
• Spain
• Book and Periodical Publishing
• 700 & Above Employee
• Student support service agent

  • Dec 2022 - Jan 2023


Randstad España

• Human Resources Services
• 700 & Above Employee

• Customer service administrative

  • Sep 2022 - Nov 2022

  During two months I joined the international customer service team at Leadtech Group to help with the following: - Resolve customers' doubts, service issues, inquiries and complaints. - Serve as a key resource for customers on company/product policies, procedures and account information. - Create SEO copywriting content for their websites. - Manage the CRM system and data base. - Manage and resolve inquiries regarding payments and refunds. - Communicate with clients via email (help desk ticketing system) - Meet KPIs, daily and monthly deadlines and goals. Show less



Rosparts

• France
• Ranching

• Administrative assistant

  • Oct 2016 - Jun 2022

  Rosparts is an auto parts wholesales company. My main tasks wihitin the company include: - Prepare and monitor invoices. - Make bank transactions. - Assist in the preparation of regularly scheduled reports. - Answer and direct phone calls. - Organize and schedule meetings and appointments. - Develop and maintain a filing system. - Update the company's catalogue and price list. - Provide general support to visitors. Rosparts is an auto parts wholesales company. My main tasks wihitin the company include: - Prepare and monitor invoices. - Make bank transactions. - Assist in the preparation of regularly scheduled reports. - Answer and direct phone calls. - Organize and schedule meetings and appointments. - Develop and maintain a filing system. - Update the company's catalogue and price list. - Provide general support to visitors.



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Private English tutor

  • Nov 2014 - Mar 2019

  Durante cinco caños me dediqué a dictar clases de inglés de manera grupal e individual a: * Alumnos de todos los niveles (primario, secundario y terciario) * Alumnos preparándose para rendir exámenes internacionales * Adultos que buscaban perfeccionar el idioma por trabajo/viajes * Adultos cursando la ESA Durante cinco caños me dediqué a dictar clases de inglés de manera grupal e individual a: * Alumnos de todos los niveles (primario, secundario y terciario) * Alumnos preparándose para rendir exámenes internacionales * Adultos que buscaban perfeccionar el idioma por trabajo/viajes * Adultos cursando la ESA