Lucia Dey

Founder & CEO at BESERVED CONCIERGE LLC
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Contact Information
Location
US
Languages
  • English Full professional proficiency

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Credentials

  • SWaM Cert # 715227
    Virginia department of minority Business Enterprise
    Oct, 2015
    - Sep, 2024
  • Gerontology
    -

Experience

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Founder & CEO
      • Apr 2015 - Present

      I have 14 years proven record of coordinating and providing compassionate senior care. I have 10+ years working experience with Independent and Assisted Living residents as well home care agencies. I am very passionate about senior care and love what I do. I am a direct care, medication aid, mental health CPR, BLT CPR/First aid, gerontology and physical therapy aid certified. As a former senior services coordinator, my team and I use Interactive caregiving approach to improve seniors quality of life and independence to a level higher than typical home care companies. We delivers essential companionship, social interaction, personal care, dementia care, safe ride to and from appointments, errands, healthy meal preparation, discount cleaning, housekeeping, linkage and referral and lots of free resources that might help enhance clients' quality of life at home. Please feel free to contact me at 703-782-6688.

    • Resident Programs Coordinator
      • Feb 2011 - Apr 2015

      I enjoyed and love working from an empowerment model. The goal of the program is self-actualization of residents. Residents should do as much as they are capable of doing themselves. That’s my principle. I worked in conjunction with property managers. I Demonstrated ability to advocate, organize, problem-solve and provide results for the residents I served. I provide an ongoing program of activities designed to meet the needs, interests and the physical, mental, and psychosocial well-being of each resident. Sample Functions: A. Provide general service management which includes intake, education (services available and application procedures) and referral of residents to service providers in the general community. These social services includes but not limited to meals-on-wheels, transportation, home health aides, homemakers, financial assistance, preventative health screening, and other needed services. B. Facilitated Resident Council meetings with property manager and other staff members C. Monitored the ongoing provision of services from community agencies and keeps the case management and provider agency current with the progress of the individual. D. Serves as a liaison to community agencies, networks with community providers and seeks out new services available to the residents. E. Foster family and community support of the activity program (e. g., through newsletters, networking, activities which bring family members or members of the community into the facility, etc. F. Prepare a monthly calendar and newsletter of activities and posted in a prominent location that is visible to residents and visitors. G. Research and assist in locating funding for the programs through grants and community partnerships H. Recruit, train, and supervise volunteers when appropriate. I. Encourage resident participation in activities and document outcomes. J. Review goals, progress notes, reports and properly document in database.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Reminsce Coordinator, Activities and Volunteers Coordinator
      • Mar 2002 - Apr 2010

      Provide an ongoing program of activities designed to meet, in accordance with the comprehensive assessment, the interests and the physical, mental, and psychosocial well-being of each resident. Sample of activities appropriate to meet the needs of the residents includes, but is not limited to: • Group social activities. • Indoor and outdoor activities, which may include daily walks. • Activities away from the facility including trips to historic site and museums • Spiritual programs and attendance at houses of worship. • Opportunity for resident involvement in planning and implementation of the activities program. • Creative activities such as arts, crafts, music, drama, educational programs • Exercise activities and one to one attention. • Promotion of facility / community interaction A. Participate with the Executive Director in developing a budget. B. Foster family and community support of the activity program (e. g., through newsletters, networking, activities which bring family members or members of the community into the facility, etc. C. Prepare a monthly calendar and newsletter of activities and posted in a prominent location that is visible to residents and visitors. D. Coordinate the activities program with other services in the facility. E. Recruit, train, and supervise volunteers when appropriate. F. Assess resident needs and develop resident activities goals for the written care plan. G. Encourage resident participation in activities and document outcomes. H. Review goals, progress notes, reports and properly document MDS reports in database.

    • Contract Mobile Cashier/Banker
      • Jun 1996 - Dec 2001

      Worked as a Contract Moblile Cashier with Standard Chartered Bank, US Embassy, USAID, Backlays Bank, GE, Woodin Fabrics and Coca Cola Ghana Limited. Worked as a Contract Moblile Cashier with Standard Chartered Bank, US Embassy, USAID, Backlays Bank, GE, Woodin Fabrics and Coca Cola Ghana Limited.

Education

  • Hylands Community College
    Gerontology
    2008 - 2010

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