Lucia Srnkova
Sales Support Specialist at UNIQA poisťovňa a.s.- Claim this Profile
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Bio
Experience
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UNIQA SK
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Slovakia
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Insurance
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100 - 200 Employee
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Sales Support Specialist
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Feb 2019 - Present
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Slovak Telekom
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Slovakia
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Telecommunications
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700 & Above Employee
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Account Manager
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Oct 2016 - Aug 2018
Account manager for SME Customers,responsibility for fulfilling the assigned sales plan,care for assigned customers,planning and developing sales of the assigned customer segmentdetailselling products, Telekom services (fixed, mobile and ICT services) and presenting to customers complex solutions,analyzing the telecommunication needs of the assigned customers,to be responsible for achieving the defined plans for the assigned customers,to be responsible for the comprehensive care of the assigned customers,preparation of regular reports Show less
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Retention Specialist
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Sep 2013 - Sep 2016
-Calling customers to stay in our company-Active sell products and services to achieve defined plans-Recommending existing customers alternative products and services - making their sales in line with customer needs and company goals-Providing information on products, services, availability and pricing in accordance with established procedures-Communicating with retailers and service components to customers.
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Orange
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France
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Telecommunications
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700 & Above Employee
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Call Center Telemarketer
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Jan 2012 - May 2013
Providing information to existing, new customers, access to the intranet system, work with CIN, CIN2, CITT. Creating new customer bindings, Orange advice on phones and services. Providing information to existing, new customers, access to the intranet system, work with CIN, CIN2, CITT. Creating new customer bindings, Orange advice on phones and services.
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