Experience

Cambridgeshire Bathrooms LTD

• Retail
• 1 - 100 Employee

• Designer and Sales Consultant

  • Mar 2021 - Present

  Liaising with both retail and trade customers to determine needs, provide recommendations and establish new leads.Products demonstration to show potential buyers benefits and advantages and encouraging purchases.Creating bespoke 3D designs using Virtual Worlds software.Preparing quotes with accurate and competitive pricing to drive conversion.Securing new clients through targeted prospecting and networking.Results-driven and committed to delivering outstanding customer service to hit and exceed personal targets.Keeping up to date with products development, attending trainings and trips to suppliers' showrooms and factories abroad.



Lucia Lutonska

• Artist and Designer

  • Jan 2003 - Present



Bathstore

• Retail
• 100 - 200 Employee

• Assistant Manager

  • May 2015 - Oct 2020

  Contributed to exceeding sales targets and KPI’s within a flagship store.Supported the store Manager and the team in every area of the business from sales, stock inventory, training preparation and coaching.Established and managed relationships with key traders.Managed projects and created bespoke 3D design concepts using CAD software.Performed to high standards to maximise sales profits and continually exceeded personal sales targets whilst maintaining Assistant Manager's role. Provided key feedback to the purchasing team regarding customers demands and expectations.

• Designer and Sales Consultant

  • Feb 2011 - Apr 2015

  Liaised with retail and trade customers in order to generated new leads.Managed clients' projects incl. site visits, product selection, 3D visualization using CAD software, installation service and after care.Used sales techniques to maximise sales profits.Secured long-term accounts, providing recommendations to promote brand effectiveness and product benefits.Exceeded personal targets and achieved a recognition as the company’s top Sales Consultant and Designer nationwide.Multiple winner of the winter sales competition for both highest product and installation sales in the region and nationwide.



DOLPHIN BATHROOMS

• Designer and Sales Consultant

  • Jan 2010 - Feb 2011

  Acquiring key information about projects, discussing requirements and advising on products and designs.Shared new products and promotions with customer to encourage sales.Preparing contracts and arranging finance deals.Creating 3D and 2D bathroom designs to help sales increase.Results-driven and committed to delivering outstanding customer service to hit personal targets. Acquiring key information about projects, discussing requirements and advising on products and designs.Shared new products and promotions with customer to encourage sales.Preparing contracts and arranging finance deals.Creating 3D and 2D bathroom designs to help sales increase.Results-driven and committed to delivering outstanding customer service to hit personal targets.



Carnaval Bar & Restaurant

• Restaurant Manager

  • Sep 2006 - Dec 2009

  Ensured smooth running of the bar and restaurant.Used coaching and mentoring techniques to improve employee skills and boost morale.Trained newly hired employees on service techniques, company procedures and safety processes.Dealt with customer queries and complaints and identified ways to improve experiences.Maintained facility compliance with health codes, sanitation requirements, and licence regulations.Oversaw bar and restaurant inventory, restocked supplies and placed orders.



Sykora - kuchyně nejvyšší kvality

• Czechia
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Design and Sales Consultant

  • Jun 2005 - Dec 2006

  Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.Capitalised on growth and expanded opportunities by maintaining thorough and current knowledge of all products, competitive offerings and market developments.Managed projects, created 3D and 2D kitchen designs and prepared product quotations.Met frequently with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.