Lucia Cassata

HCM Consultant at PL3 & Partners
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Contact Information
us****@****om
(386) 825-5501
Location
Milan, Lombardy, Italy, IT
Languages
  • Italiano Native or bilingual proficiency
  • Inglese Professional working proficiency

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Credentials

  • AgilePM® Foundation
    APMG International
    Jul, 2021
    - Nov, 2024
  • ITIL® Foundation Certificate in IT Service Management
    PeopleCert
    May, 2021
    - Nov, 2024
  • IV/ Talentia HCM Certification Pathway - Advanced Consultant's Course - Performance Module
    Talentia Software
    May, 2021
    - Nov, 2024
  • III/ Talentia HCM Certification Pathway - Advanced Consultant's Course - Recruiting Module Setup
    Talentia Software
    Feb, 2021
    - Nov, 2024
  • II/ Talentia HCM Certification Pathway - Advanced Consultant's Core HR Course - Part II
    Talentia Software
    Jan, 2021
    - Nov, 2024
  • Talentia HCM Certification Pathway - Level 1 Consultant's Core HR Course
    Talentia Software
    Nov, 2020
    - Nov, 2024
  • Talentia Core HR Functional Use Level 1
    Talentia Software
    May, 2020
    - Nov, 2024
  • Saper comunicare in modo efficace
    Lezione-online
    Apr, 2020
    - Nov, 2024
  • HCM Academy: SAP Concur, SAP SuccessFactors, Microsoft Dynamics 365 Talent
    Altea People
    Nov, 2019
    - Nov, 2024
  • HR & Organization Specialist
    Élite Training
    Oct, 2019
    - Nov, 2024
  • B2 First
    Cambridge Assessment English

Experience

    • Italy
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • HCM Consultant
      • Nov 2021 - Present

    • Italy
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • A-People
      • Nov 2019 - Nov 2021

    • Italy
    • Human Resources
    • 1 - 100 Employee
    • HCM Junior Consultant
      • Nov 2019 - Nov 2021

      HCM consultancy to support the digitization of HR processes. Main activities: 1) Configuration of SAP Concur and Talentia: • Onboarding & Kick-Off: commercial assistance in pre-sales and demo activities, drafting of the intervention plan • Analysis, Design & Configuration: requirements collection and analysis workshops, tool implementation in compliance with the specifications, needs and delivery times agreed with the customer • Testing & Validation: preparation of user acceptance tests (UAT), user support in the testing phase • Deployment Readiness: drafting of manuals, conducting user trainings • Post Go-Live Support: AMS support (maintenance, identification and resolution of technical criticalities) 2) AMS service on SAP HCM, SAP Fiori and SAP Concur: • User support and ticket management • Ordinary and extraordinary maintenance activities • Ticketing systems: Jira, Cireson, OTRS, ServiceNow Show less

    • Italy
    • Staffing and Recruiting
    • 100 - 200 Employee
    • HR Consultant - Digital Division
      • Mar 2019 - Sep 2019

      Head hunting of middle-management professionnels of the Digital field. Main activities: • Recruiting and direct research • CV screening • Telephone and face-to-face interviews • Short-list and reporting • Market mapping • Business development • Commercial calls, emails and meetings with prospect and acquired customers Head hunting of middle-management professionnels of the Digital field. Main activities: • Recruiting and direct research • CV screening • Telephone and face-to-face interviews • Short-list and reporting • Market mapping • Business development • Commercial calls, emails and meetings with prospect and acquired customers

    • Italy
    • Business Consulting and Services
    • 100 - 200 Employee
    • Business Analyst - Source-to-pay & B2B Transformation
      • Jan 2018 - Mar 2019

      Strategic advisory in the "Source-To-Pay & B2B Transformation" area to support the Digital Transformation of the customer-supplier relationship among private companies and public administrations, with a focus on source-to-pay processes, e-procurement and e-invoice. Main projects: • Business process mapping • Business process reengineering • Partner & technology scouting • E-learning tools development • Research on source-to-pay and digitization issues Strategic advisory in the "Source-To-Pay & B2B Transformation" area to support the Digital Transformation of the customer-supplier relationship among private companies and public administrations, with a focus on source-to-pay processes, e-procurement and e-invoice. Main projects: • Business process mapping • Business process reengineering • Partner & technology scouting • E-learning tools development • Research on source-to-pay and digitization issues

Education

  • Università degli Studi di Bergamo
    Master's degree, Management Engineering
    2015 - 2017
  • Kaunas University of Technology
    Erasmus+ Exchange programme, International Business
    2017 - 2017
  • Politecnico di Milano
    Bachelor's degree, Management Engineering
    2010 - 2015

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