Lucia Masip
Office Manager at Sentinels- Claim this Profile
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Bio
Friso Paping
I had the pleasure of working with Lucia for 5 months during her interim contract, and I can confidently say she is a great event organizer with a positive energy in the office. Lucia is a hard-working individual who is dedicated to achieving her goals. Her friendly and professional approach to her work makes her a valuable team member, and I would recommend her for any role where her communication and organization skills are required.
Claudia Lorusso
I had the pleasure to work with Lucia while she was an intern at Media.Monks on the HP account. During her internship she demonstrated to be very organized, she understood processes in no time, she has been a self-starter from day one, and she was able to handle multiple work-streams at the same time. Lucia has been a brilliant member of the HP team and a fantastic person to collaborate with.
Friso Paping
I had the pleasure of working with Lucia for 5 months during her interim contract, and I can confidently say she is a great event organizer with a positive energy in the office. Lucia is a hard-working individual who is dedicated to achieving her goals. Her friendly and professional approach to her work makes her a valuable team member, and I would recommend her for any role where her communication and organization skills are required.
Claudia Lorusso
I had the pleasure to work with Lucia while she was an intern at Media.Monks on the HP account. During her internship she demonstrated to be very organized, she understood processes in no time, she has been a self-starter from day one, and she was able to handle multiple work-streams at the same time. Lucia has been a brilliant member of the HP team and a fantastic person to collaborate with.
Friso Paping
I had the pleasure of working with Lucia for 5 months during her interim contract, and I can confidently say she is a great event organizer with a positive energy in the office. Lucia is a hard-working individual who is dedicated to achieving her goals. Her friendly and professional approach to her work makes her a valuable team member, and I would recommend her for any role where her communication and organization skills are required.
Claudia Lorusso
I had the pleasure to work with Lucia while she was an intern at Media.Monks on the HP account. During her internship she demonstrated to be very organized, she understood processes in no time, she has been a self-starter from day one, and she was able to handle multiple work-streams at the same time. Lucia has been a brilliant member of the HP team and a fantastic person to collaborate with.
Friso Paping
I had the pleasure of working with Lucia for 5 months during her interim contract, and I can confidently say she is a great event organizer with a positive energy in the office. Lucia is a hard-working individual who is dedicated to achieving her goals. Her friendly and professional approach to her work makes her a valuable team member, and I would recommend her for any role where her communication and organization skills are required.
Claudia Lorusso
I had the pleasure to work with Lucia while she was an intern at Media.Monks on the HP account. During her internship she demonstrated to be very organized, she understood processes in no time, she has been a self-starter from day one, and she was able to handle multiple work-streams at the same time. Lucia has been a brilliant member of the HP team and a fantastic person to collaborate with.
Experience
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Sentinels
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Netherlands
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Financial Services
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1 - 100 Employee
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Office Manager
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Nov 2022 - Present
- Interim contract (5 months) - Workplace coordinator - Events Management - Interim contract (5 months) - Workplace coordinator - Events Management
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Adyen
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Netherlands
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Financial Services
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700 & Above Employee
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CDD Analyst
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Jan 2022 - Oct 2022
- KYC processes - First-line assessment for compliance - Team events planning - KYC processes - First-line assessment for compliance - Team events planning
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Media.Monks
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Netherlands
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Advertising Services
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700 & Above Employee
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Influencer Marketing & Campaign Management - Intern at IMA
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Jun 2021 - Aug 2021
- Worked on different campaigns including multiple clients such HP (Globally) and WaterBear - Kept contact with influencers for content creation and posting - Kept track of KPIs - Took part in client meetings and helped to create campaign briefings - Worked on different campaigns including multiple clients such HP (Globally) and WaterBear - Kept contact with influencers for content creation and posting - Kept track of KPIs - Took part in client meetings and helped to create campaign briefings
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UNICEF Nederland
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Netherlands
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Non-profit Organizations
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100 - 200 Employee
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Marketing Agent- Student Team Amsterdam
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Aug 2020 - Aug 2021
- Content creation for Social Media - Researcher for content and organization of posts - Collaborations with other organizations and creation of digital marketing strategies via social media - Engagement tracking and attention to aesthetics - Content creation for Social Media - Researcher for content and organization of posts - Collaborations with other organizations and creation of digital marketing strategies via social media - Engagement tracking and attention to aesthetics
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BESTSELLER
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Denmark
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Apparel & Fashion
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700 & Above Employee
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Customer Service Specialist
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Nov 2019 - May 2021
- Customer service for Spanish, British, and Irish markets - Communication with customers via Phone & Zendesk platform: email, chat, and social media to solve issues and assist all around - Communication with 16+ brands, and carriers from different countries - Use of platforms such as SmartPortal, Adyen, Salesforce, and JIRA - B2B customer service with partner brands - Customer service for Spanish, British, and Irish markets - Communication with customers via Phone & Zendesk platform: email, chat, and social media to solve issues and assist all around - Communication with 16+ brands, and carriers from different countries - Use of platforms such as SmartPortal, Adyen, Salesforce, and JIRA - B2B customer service with partner brands
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The Amsterdammer
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Netherlands
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Online Audio and Video Media
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1 - 100 Employee
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Editor in Chief - Magazine
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Jun 2019 - Aug 2020
- Organised and lead group meetings weekly- Final Edition for all articles published every weekend- Communication with different sectors of the magazine and newspaper- Final edition for social media posts and all digital content
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Fashion Editor
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Apr 2019 - Jun 2019
- Editor of the fashion section for the Newspaper- Organised the fashion team and scheduled articles and content weekly
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Social Media Manager
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Jan 2019 - Apr 2019
- Content creation- Promotional content for articles- Scheduled posts and engagement research- Templates created and guides for aesthetics
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Education
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2023 - 2024
Universiteit van Amsterdam
MSc in Business Administration & Digital Marketing -
2022 - 2022
Universiteit van Amsterdam
Pre-master of Business Administration, Empresa, gestión, marketing y disciplinas afines -
2021 - 2022
Universiteit van Amsterdam
Minor in Strategic Management and Marketing, Business Administration -
2019 - 2022
Universiteit van Amsterdam
Bachelor in Media and Information, Estudios sobre comunicación y medios
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