Experience

El Nido Resorts

• Front Office Associate



El Nido Resorts

• Philippines
• Hospitality
• 1 - 100 Employee

• Front Office Assistant

  • Aug 2013 - Nov 2013

  • Reservationist / Front Office Staff: Highly skilled in greeting. Registering and assigning rooms, ability to assist guests room and activities booking, changing and Cancellations. In depth knowledge of computing bills, collecting payments and cash changing. Proven systematic basic Book keeping including cash accounts. Demonstrate to review updated guests accounts. Comprehensive knowledge of posting charges. Keeping updated information about the place, services, tourist destinations, foods, shopping centres, and transportations, culture, and traditions. Keeping updates the Housekeeping department of the departing and arriving guest to maximise occupancy. And updating F&B department of the guest food remarks for keeping quality dining experienced. Excellent verbal and written communication skills. Show less



Circon Businessman's Inn

• Puerto Princesa City, Palawan, Philippines

• Front Office Agent

  • Jul 2012 - Aug 2013

  • Reservationist / Front Office Staff: Highly skilled in greeting. Registering and assigning rooms, ability to assist guests room and activities booking, changing and Cancellations. In depth knowledge of computing bills, collecting payments and cash changing. Proven systematic basic Book keeping including cash accounts. Demonstrate to review updated guests accounts. Comprehensive knowledge of posting charges. Keeping updated information about the place, services, tourist destinations, foods, shopping centres, and transportations, culture, and traditions. Keeping updates the Housekeeping department of the departing and arriving guest to maximise occupancy. And updating F&B department of the guest food remarks for keeping quality dining experienced. Excellent verbal and written communication skills. Show less



Tourister Travel & Tours

• Puerto Princesa City, Palawan , Philippines

• Tour Coordinator / Reservationist

  • Oct 2009 - May 2012

  • Tour Coordinator: Thorough understanding to answer guest inquiries, related to the place such hotels, dining, tourist destinations, and leisure. Answering and Creating tour Packages to every inquiry, Cashiering, Handling & Facilitating scheduled tour of the guest booked. Ensuring that every guest is on their scheduled tours, and making sure that all guests are well-advice of their activity details. Updating and Checking company records of Income and expenses daily. Taking guest comment for maintaining quality service. • Sales and Marketing: Ability to create pleasant communication with the guest while doing marketing by means of telephone and computers or even in person.. Offering company services and Products professionally. Capable to convince target clients, ensuring to do proper payments procedure. Properly updating records of reservations, payments, calendars of activities and Basic Book keeping and cash handling and submission of reports. Show less