Lucelle De Jesus

Office Manager / Executive Assistant to the CEO at Solutions Leisure Group
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Contact Information
us****@****om
(386) 825-5501
Location
United Arab Emirates, AE
Languages
  • English -
  • Basic Arabic -

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Sophie Raynaud

Lucelle is an extremely organized professional who is able to maintain a busy schedule and also act as a files administrator as well. She is excellent at arranging executive meetings, making travel arrangements, and screening all executive correspondence. Lucelle's professionalism and helpful attitude really set her apart and she is a joy to work with. Her presence in the office makes such a big difference. Lucelle is truly a strong and indispensable asset to the team and her efforts are felt in a significant way. Any employer who is fortunate enough to hire Lucelle soon realizes that she offers a unique skill set that makes her a very valuable part of any organization. Her cheerful and kind disposition helps everyone in the office to feel more positive and that is something every office can use.

LinkedIn User

She is an amazing colleague, I worked with Lucelle way back 2014 for one of the fast growing hospitality group in UAE. Been part of openings for major luxury pubs and night bar and even fine dining pan Asian restaurants in Dubai. A very hands on person from manpower selection, onboarding and mobilization and even for staff engagements. She's an all around person from Human Resources, Administration and Restaurant Operations. Her experience on all the pre-openings will be a great asset for any company she'll be joining in the future specially if it is a hospitality sector.

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Credentials

  • Administrative Professional Foundations
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Administrative Professional Tips
    LinkedIn
    Mar, 2020
    - Nov, 2024

Experience

    • United Arab Emirates
    • Hospitality
    • 1 - 100 Employee
    • Office Manager / Executive Assistant to the CEO
      • Dec 2016 - Present

      Responsible for maintaining all transactional business processes consistent with existing department processes and management center policies.• Works to build shared staff resources team performance and capabilities to ensure timely and accurate processing of HR transactions.• Actively engage in problem/conflict resolution, coaching, counseling, training, and career development.• Ensure positive internal and external working relationships between shared staff resources and departments.• Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.• Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.• Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.• Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.• Completes operational requirements by scheduling and assigning employees; following up on work results.• Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.• Maintains office staff by recruiting, selecting, orienting, and training employees.• Contributes to team effort by accomplishing related results as needed.• Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.• Maintaining two busy and ever-changing calendars with constant communication and follow-up for work, philanthropic and private events (travel, medical, personal, auto, and other family related appointments)

    • Hospitality
    • 1 - 100 Employee
    • Admin/HR Manager
      • Oct 2013 - Dec 2016

      • Human resource management from recruitment to on-boarding ofnew staff, employee handbook, visa application and accommodation.• Documented, mapped and certifies company procedures and records.• Analyze statistical data and reports to identify and determine possiblecauses.• Supervise and manage all day-to-day office administrative activities,• Supports the Head of Departments for any administrative, logistic, andlegal needs.• Acts as a Personal Assistant to the Managing Director, by doing travelarrangements, hotel bookings, research and personal errands.• Maintaining all AMC Contracts, HOT, Franchise, Supplier, andMarketing Agreements.

    • Executive Coordinator (Temp/Trainee)
      • Sep 2013 - Oct 2013

      • Create and customize marketing materials.• Post positions on web site, job boards, Linked in, etc.• Assists Vice President, as requested, with correspondence, and other support. Manages and screens Board-related correspondence as needed. • Serves as a contact point for staff, members, and public for Board and national policy information. • Populate and add content to Web Site.• Manage office database.• Plans and handles logistics of Board and related national volunteer meetings, including meeting room set-up, trouble-shooting travel arrangements, coordinating with hotels, and transportation. • Produces schedules, agendas, and other materials for Board meetings. Travels to attend Board meetings and provides logistic support as needed. Is on-site contact for meeting facilities and hotels.• Coordinate with clients for interview follow ups, etc.• Control office project process to ensure tracking to monthly goals• Write job descriptions, candidate comparisons, overviews, etc.• Edits, proofreads, and distributes Board Briefs of Actions and Minutes. • Maintains databases and other lists of national leaders and entities, and updates documents of organizational and historical significance.• Maintains administrative workflow by studying methods; implementing cost reductions; developing reporting procedures.• Creates and revises systems and procedures by analysing operating practices; studying utilization of micro-computer and software technologies; evaluating personnel and technological requirements; implementing changes.• Develops administrative staff by providing information, educational opportunities, and coaching.• Resolves administrative problems by analyzing information; identifying and communication solutions.• Maintains rapport with customers, managers, and employees by arranging continuing contacts; researching and developing new services and methods; setting priorities; resolving problem situations.

    • HR Administrator (INTERNSHIP)
      • Feb 2013 - Jul 2013

      • Determines applicant requirements by studying job description and job qualifications.• Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites.• Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.• Arranges management interviews by coordinating schedules; arranges travel, lodging, and meals; escorting applicant to interviews; arranging community tours.• Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications.• Manages new employee relocation by determining new employee requirements; negotiating with movers; arranging temporary housing; providing community introductions.• Improves organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; emphasizing benefits and perks.• Manages intern program by conducting orientations; scheduling rotations and assignments; monitoring intern job contributions; coaching interns; advising managers on training and coaching.• Avoids legal challenges by understanding current legislation; enforcing regulations with managers; recommending new procedures; conducting training.• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.• Accomplishes human resources and organization mission by completing related results as needed.• Updates School Web Portals and recruits students online.• Provide assistance to all personnel, employees and provide assistance to all adults to choose appropriate career. • Evaluates school faculty members and employees.• Updates and conducts students personal information through room to room interviews.

    • United States
    • Outsourcing/Offshoring
    • 700 & Above Employee
    • Recruiter/ HR Associate (INTERNSHIP- INDUSTRIAL PSYCHOLOGY)
      • Nov 2012 - Jan 2013

      • Conducts initial interview to applicants and categorize potential applicants.• Filing and update of employee records (201), files, number, insurance and salary.• Assist applicants to their EAGLE test, IQ test, online tests(HP typing and Long Versant Fluency) and employee based test.• Plans, organizes, and coordinates recruitment activities; meets with individuals, departments and committees to define position and selection criteria• Reviews recruitment paperwork for completeness and accuracy such as job announcements, interview questions, record sheets, etc. in coordination with the Human Resource Manager. • Responds to applicants’ inquiries both orally and in writing. • Reviews employment files to verify minimum qualifications for position are met. • Compiles, monitors and tracks all recruitment statistics.• Calls the character reference of highly potential applicants for background check and interview.

    • Psychometrician/ Psychologist (INTERNSHIP- CLINICAL PSYCHOLOGY)
      • Sep 2012 - Oct 2012

      • Administers Psychological tests to patients such as, Draw-A-Person, WAIS-R, Bender Gestalt and Sack-Sentence Completion.• Interviews newly admitted and mild patients for background check and Personal Profile.• Interprets Psychological tests answered by patients to be forwarded to the doctor or psychologist.• Organize community or outreach services or programs for patients.• Assess and observe patients through their behavior and actions. • Administers Psychological tests to patients such as, Draw-A-Person, WAIS-R, Bender Gestalt and Sack-Sentence Completion.• Interviews newly admitted and mild patients for background check and Personal Profile.• Interprets Psychological tests answered by patients to be forwarded to the doctor or psychologist.• Organize community or outreach services or programs for patients.• Assess and observe patients through their behavior and actions.

Education

  • William Carey University, Shillong
    Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General
    2017 - 2019
  • Centro Escolar University
    Bachelor of Science (BS), Industrial and Organizational Psychology
    2008 - 2013
  • The NFPSchool- Sharjah UAE
    Tertiary and Primary Level
    1999 - 2008

Community

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