Experience

Impact Services

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Data Coordinator, Veterans Services

  • Feb 2021 - Present

  Ensures that GPD, HUD, CoC and internal data is entered into ETO, Client Track, and other information systems as required; Compiles and submits billing information to respective funder liaisons. Oversees Vet Census Report and follow up with necessary parties on resident moves/transitions to ensure these are captured accurately; Compiles, runs and publishes program related reports as requested by program and organization leadership; Makes recommendations on and support the creation of professional electronic and hard copy data collection tools; Manages flow of paperwork from Case Managers and other staff to ensure that all data is inputted as required and that applicable paperwork is forwarded to appropriate staff member for entry into customer ETO and hard files as needed; Conducts weekly reconciliation of data to ensure conformity between ETO, Client Track, and other data systems; Supervises file review process to ensure data in files is complete and accurate; Conducts file to data reconciliations on a regular basis and informs Case Managers of file deficiencies; Provides quality review and planning to ensure continuous improvement of the data and MIS system.



Philadelphia Corporation for Aging

• United States
• Non-profit Organizations
• 200 - 300 Employee

• Marketing and Development Associate

  • Oct 2019 - Jan 2021

  Maintain and manage DonorPerfect database and data sets, providing standard and custom reports to serve as basis for mailing/event lists and fundraising action. Record and track status of all pledges, corporate sponsorships/exhibitor activity, and event registrations. Reconcile funds received with Fiscal department on a monthly basis. Manage and create campaigns and e-blasts through Constant Contact, providing both agency updates as well as information about upcoming events and appeals. Create monthly ad billing summary for organization’s monthly newspaper, Milestones. Work with distributor to address any issues, as well as reconcile their monthly invoice. Maintain, update and perform all monthly mailing for Milestones paid subscriber list. Assist Special Events Manager with coordination of event logistics, including pre-event checklists and mailings, needs day of, and post-event follow-up. Serve as administrator and resident expert for database, trouble-shooting issues and providing training and assistance to team, making structural changes to system on an as-needed basis.



The People Concern

• United States
• Civic and Social Organizations
• 200 - 300 Employee

• Database Coordinator, Development

  • May 2017 - Jul 2019

  Managed and audited gift and donor information in Raiser’s Edge. Implemented and trained all Development staff on Blackbaud MobilePay system, streamlining donation processes and increasing donor satisfaction. Generated and analyzed reports and other data to provide insights into constituent acquisition, cultivation and retention patterns, thereby fostering more accurate and efficient fundraising. Standardized importing of all volunteer and e-communications contacts to Raiser’s Edge. Trained all Development staff in basic functions of Raiser’s Edge, cross-trained other team members in gift entry. Standardized in-kind donation entry and reporting, give/get reports for board members. Spearheaded transition of relationship management from Raiser's Edge to Raiser's Edge NXT. Assisted and carried out fundraising and donor relation activities as needed after departure of Annual Fund staff member. Provided assistance and payment processing at several major fundraising events. Reduced database duplicates by 120% over 1 year.



American Friends of Sheba Medical Center

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Development Assistant

  • Mar 2016 - May 2017

  Focusing in Raiser’s Edge, my duties included maintaining and tracking event guest lists and donations, as well as overall expenses and administration for the various events held throughout the year. I assisted Friends of Sheba in running events through customer service and outreach, and provide ongoing wrap-up management after their conclusion. I have assisted in events that have raised $2.5 million total. Focusing in Raiser’s Edge, my duties included maintaining and tracking event guest lists and donations, as well as overall expenses and administration for the various events held throughout the year. I assisted Friends of Sheba in running events through customer service and outreach, and provide ongoing wrap-up management after their conclusion. I have assisted in events that have raised $2.5 million total.



Robert Half

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Consultant

  • Oct 2015 - Feb 2016

  Worked as a temporary employee for Office Team’s clients, performing both administrative and data entry related work. My work has included assisting at an event that raised over $10 million for a non-profit organization, in addition to tracking donations for the companies involved through the use of Raiser’s Edge and Excel. Maintained client/donor lists and provided excellent customer service. Worked as a temporary employee for Office Team’s clients, performing both administrative and data entry related work. My work has included assisting at an event that raised over $10 million for a non-profit organization, in addition to tracking donations for the companies involved through the use of Raiser’s Edge and Excel. Maintained client/donor lists and provided excellent customer service.



Kredible

• United States
• Software Development
• 1 - 100 Employee

• Content and Research Intern

  • Oct 2014 - May 2015

  I divided my time between collecting and incorporating specific, vertical industry research into marketing content, and using this research to create actionable advice across online channels and social media. Assisted in editing and authoring promotional and product content, including white papers and industry blogs - as well as content for Kredible's flagship product. Performed extensive research into ways to continuously improve our product to better serve the needs of our clients. I divided my time between collecting and incorporating specific, vertical industry research into marketing content, and using this research to create actionable advice across online channels and social media. Assisted in editing and authoring promotional and product content, including white papers and industry blogs - as well as content for Kredible's flagship product. Performed extensive research into ways to continuously improve our product to better serve the needs of our clients.



Strafford

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Database Contractor

  • Jul 2014 - Feb 2015

  I assisted in developing and enhancing a prospective customer database for Strafford via Microsoft Access. I researched and cross-referenced current Strafford customer data through online and print resources such as PACER and AHLA. During my time at Strafford, I reduced database inaccuracies by 15% and entered 1000 new customers into Strafford’s database. I assisted in developing and enhancing a prospective customer database for Strafford via Microsoft Access. I researched and cross-referenced current Strafford customer data through online and print resources such as PACER and AHLA. During my time at Strafford, I reduced database inaccuracies by 15% and entered 1000 new customers into Strafford’s database.



Zurich Insurance

• Switzerland
• Insurance
• 700 & Above Employee

• Policy & Claims IT Intern

  • Jun 2012 - Aug 2012

  During my internship I worked on consolidating 4 large IT projects for the policy and claims department by consolidating and integrating existing and future policy and claims documentation into Enterprise Architect. To do this, I created a network map of current policy and claims software that totaled 1000 individual nodes and cross-referenced all policy and claims documentation in order to identify errors/anomalies. Doing this ensured that should the project be re-opened, all team members would have correct and accurate information about the software's structure.



Zurich Insurance

• Switzerland
• Insurance
• 700 & Above Employee

• Corporate Insurance IT Intern

  • Jun 2011 - Aug 2011

  I performed quality assurance and load & performance testing on new corporate insurance software by cataloging 5000 system requirements and test sets in HP Quality Center. I made this possible by transferring change requests into HPQC to provide a history of changes for all project members, and setting up other users for load and performance testing of the software in several other countries. In addition to my quality assurance work, I also identified the most up-to-date documents in team’s ProjectPlace, helping reduce space inefficiency by 20%.