Ecommerce Specialist

• May 2019 - Present

Responsible for managing business development through Ecommerce platforms, which includes:Build and maintain web solutions to provide automated sync of product listings, inventory and sales;Design, deploy and improve processes for portfolio controlling, inventory management and sales management;Develop internal processes and platforms to inventory and catalog controlling and upload product database to ChannelSale, a cloud platform designed to centralize/broadcast inventory and optimize sales management across marketplaces, such as Amazon, Best Buy and others;Build and provide reports for controlling inventory and sales management;Manage the communication between sales, operation and customer service in order to ensure the best customer experience.

Computer Technician

• Sep 2018 - Apr 2019

Product Owner

• Mar 2018 - Jul 2018

Interface between clients and company stakeholders. Responsible for receive, organize and prioritize new features and needs from clients.Project planning (scope, schedule and team) and Product strategy (vision, client needs and deployment).As a Product Owner I have implemented TOTVS Tax Automation, which was one of the most important projects I have participated in my career at TOTVS. This platform was built for over 10,000 user companies across the country that are required to e-statement along with the Brazil government. At first built to connect on specific ERP Systems, over the time turned into one of the largest platforms when it comes to connectivity - different types of integration as REST, database and physical files -, flexibility - easily connects to any legacy system through a layout - and performance - run as either on premise installation or SaaS.

Scrum Master

• Mar 2017 - Mar 2018

Software Development Lead

• Nov 2014 - Mar 2017

Senior Software Developer

• Apr 2010 - Nov 2014

As a software analyst I worked with a Tax Module which belongs to an ERP system developed for SMB companies.Responsible for analysis new or updated law policies published by Brazil government, as well as design, develop and maintain new software implementations.Developed using Protheus Technology based on ADVPL (Clipper 5) and queries/procedures for all certified TOTVS RDBMS (Microsoft SQL Server, IBM DB2, ORACLE, PostgreSQL, IBM INFORMIX and MySQL). Innovated APIs which are responsible for modules and products integration, using Web Services RESTFul and SOAP framework.Tools and Environments: JIRA, Confluence, Eclipse, Microsoft Visual Studio, Database SQL application (each individual RDBMS), SOAPUI and Postman.

IT Support Technician

• Nov 2008 - Apr 2010

Provided technical support for company users with general desktop, laptop and mobile issues including hardware maintenance, software updates and diagnosesEnsured network environment security through firewall rules, active directory administration, domain controlling and network troubleshooting.Supported B2B process using GXS EDI VAN technology to ensure exchange and processing files.

IT Support Intern

• Sep 2008 - Nov 2008

Provided technical support for university users with general desktop, laptop and devices issues, including Microsoft Office, Adobe Tools, Network troubleshooting, hardware maintenance and software updates.