Lucas Souza
Administrative & Academic Assistant at NL College- Claim this Profile
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Português Native or bilingual proficiency
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Inglês Full professional proficiency
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Espanhol Full professional proficiency
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Francês Professional working proficiency
Topline Score
Bio
Carolina Medeiros
Comprometimento, empatia, responsabilidade e competência são as qualidades mais marcantes como profissional. Trabalhar com o Lucas foi um aprendizado de como a humildade e a relação interpessoal fazem a diferença em uma carreira.
Daiana Paulovich Sanchez
Lucas é um professional dedicado, atento, muito organizado e respeituoso! A escuta ativa é um dos seus dones! Excelente pessoa, Muito humano!
Carolina Medeiros
Comprometimento, empatia, responsabilidade e competência são as qualidades mais marcantes como profissional. Trabalhar com o Lucas foi um aprendizado de como a humildade e a relação interpessoal fazem a diferença em uma carreira.
Daiana Paulovich Sanchez
Lucas é um professional dedicado, atento, muito organizado e respeituoso! A escuta ativa é um dos seus dones! Excelente pessoa, Muito humano!
Carolina Medeiros
Comprometimento, empatia, responsabilidade e competência são as qualidades mais marcantes como profissional. Trabalhar com o Lucas foi um aprendizado de como a humildade e a relação interpessoal fazem a diferença em uma carreira.
Daiana Paulovich Sanchez
Lucas é um professional dedicado, atento, muito organizado e respeituoso! A escuta ativa é um dos seus dones! Excelente pessoa, Muito humano!
Carolina Medeiros
Comprometimento, empatia, responsabilidade e competência são as qualidades mais marcantes como profissional. Trabalhar com o Lucas foi um aprendizado de como a humildade e a relação interpessoal fazem a diferença em uma carreira.
Daiana Paulovich Sanchez
Lucas é um professional dedicado, atento, muito organizado e respeituoso! A escuta ativa é um dos seus dones! Excelente pessoa, Muito humano!
Credentials
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EF SET English Certificate 81/100 (C2 Proficient)
EF Standard English Test (EF SET)Sep, 2021- Sep, 2024 -
Excel 2019: Formação Básica
LinkedInSep, 2020- Sep, 2024 -
Arte y Educación: Dimensión formativa del arte
Factoría de Arte y DesarrolloJun, 2020- Sep, 2024 -
Étudier en France: French Intermediate course B1-B2
École PolytechniqueJun, 2020- Sep, 2024 -
How to Create Great Online Content
University of LeedsApr, 2020- Sep, 2024 -
Inteligência Emocional
Escola ConquerApr, 2020- Sep, 2024 -
Performance and Development Discussions
CRECI ConsultantsFeb, 2019- Sep, 2024 -
Internal Multipliers Training
LAT&F Consultoria e Treinamento de LuxoJun, 2017- Sep, 2024 -
Cultural Studies and Modern Languages
University of Bristol
Experience
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NL College
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Spain
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Education Administration Programs
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1 - 100 Employee
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Administrative & Academic Assistant
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Nov 2022 - Present
Business development, international student enrollment management, and support for the Academic & Sales Departments through training and process updates related to international student recruitment and exchange programs. Business development, international student enrollment management, and support for the Academic & Sales Departments through training and process updates related to international student recruitment and exchange programs.
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Senior Training Analyst
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Dec 2021 - Aug 2022
- Plan and collaborate with the team in Brazil and Canada throughout the training process: planning, communication and training calendar; - Support the definition of the best tools/environment for conducting training in-person and online: organization of target audience data, production of necessary materials and communication; - Define success indicators for each training, helping to define action plans to achieve the desired goals; - Organize the travel logistics for trainers visiting schools throughout Brazil and Latin America; Show less
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SOAP - Apresentações Profissionais
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Brazil
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Education Administration Programs
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1 - 100 Employee
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Training & Development Analyst
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Apr 2021 - Nov 2021
- Provide customer service with a focus on the management of training projects; - Organize the logistics process for conducting the face-to-face or online event; - Supervise the preparation of online materials and tools; - Provide logistical support to instructors such as accommodation and transportation. - Provide customer service with a focus on the management of training projects; - Organize the logistics process for conducting the face-to-face or online event; - Supervise the preparation of online materials and tools; - Provide logistical support to instructors such as accommodation and transportation.
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Club Med
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France
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Hospitality
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700 & Above Employee
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Training and Development Manager
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Nov 2016 - Jan 2020
- Facilitate effective training for multidisciplinary teams of different nationalities, developing both technical and behavioral skills, in different business units over four years;- Provide managers with the knowledge & skills to effectuate expected manager-led trainings;- Act as an HR partner by deploying and giving support to projects such as Talent Management, Performance Evaluation, Employer Branding, and Organizational Culture; - Key achievement: From August 2019 to January 2020, I coordinated the Training & Development plan for the opening of a resort in Alpe D'Huez, France; The unity comprehended a team of 350 employees (with more than 20 nationalities) and had an average occupation rate of 900 guests each month. Show less
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Project Coordinator
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Oct 2015 - Oct 2016
- Responsible for undertaking a standardization and quality-control project in 4 units of Brazil, ensuring that the tool was implemented with all of the planned documents, in a relevant and quality-focused way and that the procedures were followed. - Key achievement: The result has been accomplished by ensuring that each unit was consistent with the Club Med standards (Luxury Hospitality, 4-5 star standard).
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International Education Consultant
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Aug 2013 - Oct 2015
- Provide daily customer support; - Managing and processing enrollments of language courses abroad; - Selling products related to the trip: flight tickets, train tickets and insurance. - Regular liaison between international schools and prospective students; Key achievement: In 2014, my performance contributed to take CI agency to the fifth position in a Sales ranking composed of over 80 stores in Brazil. In 2015, the agency ranked third with the best performance in the first quarter of the year. Show less
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Itaú Unibanco
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Brazil
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Banking
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700 & Above Employee
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Business Development Assistant
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Feb 2010 - Dec 2012
- Customer service; - Account Management; - Business Development; - Writing content for internal communication; - Investment advice. Key achievement: The agency in which I assumed the post of Commercial Assistant – Ag 2796, was nominated best new agency of 2012 in the state of Bahia. The fast growth in the number of clients and the high standard of customer satisfaction were among the evaluated items. - Customer service; - Account Management; - Business Development; - Writing content for internal communication; - Investment advice. Key achievement: The agency in which I assumed the post of Commercial Assistant – Ag 2796, was nominated best new agency of 2012 in the state of Bahia. The fast growth in the number of clients and the high standard of customer satisfaction were among the evaluated items.
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Contax
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Australia
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Software Development
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1 - 100 Employee
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Internal Communication Assistant
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Mar 2009 - Feb 2010
- Planning and execution of internal events and motivational campaigns; - Writing content for internal information vehicles; - Communication support to the other areas of the organization. Key achievement: Due to an outstanding teamwork, I could offer events to the organization such as the “Cultural Friday”, whose main goal was to reveal artistic talents among the employees. - Planning and execution of internal events and motivational campaigns; - Writing content for internal information vehicles; - Communication support to the other areas of the organization. Key achievement: Due to an outstanding teamwork, I could offer events to the organization such as the “Cultural Friday”, whose main goal was to reveal artistic talents among the employees.
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Education
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2013 - 2013
University of the Arts London
Short Course, History of Art and Graphic Design -
2004 - 2008
Universidade Católica de Salvador
Baccalaureate, Communications and Advertising
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