Experience

DFW Honda

• Retail
• 1 - 100 Employee

• Senior Sales Specialist

  • Mar 2015 - Present

  Consistently hit and exceeded sales goals by 20%.Asked appropriate open-ended questions to discover prospects' needs and requirements.Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory.Monetized dormant leads to increase profits.Delivered a high level of service to clients to both maintain and extend the relationships for future businessopportunities. Consistently hit and exceeded sales goals by 20%.Asked appropriate open-ended questions to discover prospects' needs and requirements.Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory.Monetized dormant leads to increase profits.Delivered a high level of service to clients to both maintain and extend the relationships for future businessopportunities.



Clay Cooley Motors

• United States
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Service Advisor

  • Oct 2014 - Mar 2015

  Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Developed reputation as an efficient service provider with high levels of accuracy.Suggested add-on services that would be helpful to customers and improve the bottom line.Answered customer questions about services and explained the charges that were involved. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Developed reputation as an efficient service provider with high levels of accuracy.Suggested add-on services that would be helpful to customers and improve the bottom line.Answered customer questions about services and explained the charges that were involved.



Holt Chrysler Jeep Dodge

• United Kingdom
• Automotive
• 1 - 100 Employee

• Service Advisor

  • Jul 2014 - Oct 2014

  Answered customer questions about services and explained the charges that were involved.Suggested add-on services that would be helpful to customers and improve the bottom line.Pleasantly greeted customers and clients and asked open-ended questions to better determine their needs.Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.Contacted customer to follow up on purchases, suggest new merchandise and inform them aboutpromotions and upcoming events.



Iron Mountain

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Driver

  • Jun 2013 - Jun 2014

  Ensured that goods and products were delivered to the customer on time and in excellent condition.Maintained accurate logs of all deliveries.Directly interacted with customers in a pleasant manner.Assessed vehicle after each shift for damage and kept it properly cleaned and maintained. Ensured that goods and products were delivered to the customer on time and in excellent condition.Maintained accurate logs of all deliveries.Directly interacted with customers in a pleasant manner.Assessed vehicle after each shift for damage and kept it properly cleaned and maintained.



Andrews Distributing

• United States
• Wholesale Alcoholic Beverages
• 400 - 500 Employee

• Delivery Driver

  • Jul 2002 - Jul 2013

  Created and submitted delivery and DOT logs.Completed all documentation neatly and accurately.Loaded truck and properly secured items to prevent damage during transportation.Inspected truck equipment and supplies and reported problems and safety hazards to supervisors.Operated and maintained the tractor-trailer in accordance with state and federal regulations.Verified that vehicle inspection stickers and registrations were current. Created and submitted delivery and DOT logs.Completed all documentation neatly and accurately.Loaded truck and properly secured items to prevent damage during transportation.Inspected truck equipment and supplies and reported problems and safety hazards to supervisors.Operated and maintained the tractor-trailer in accordance with state and federal regulations.Verified that vehicle inspection stickers and registrations were current.